I-Light Network Operations Report
2023-08-04 - 2023-08-17
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0148836 | 2 - High | 2 - High | Brief Outage - I-Light Various Members | Undetermined | Undetermined | Closed | 2023-08-14 07:03:56 | 2023-08-14 07:05:53 | 0 days 0 hr 1 min |
| INC0148897 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Backbone BLTN-IPIU | Unannounced Maintenance | Vendor | Closed | 2023-08-14 23:20:14 | 2023-08-14 23:21:53 | 0 days 0 hr 1 min |
| Ticket No.: | INC0148836 |
| Subject: | Brief Outage - I-Light Various Members |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-IVYCLMB-FIBR-03992
ILN-CLMB-IUPUC-FIBR-3337 Member Ivy Tech Columbus Member Indiana University Purdue University Columbus |
| Current State: | Closed |
| Start Time: | 2023-08-14 07:03:56 |
| End Time: | 2023-08-14 07:05:53 |
| Outgoing Notification Text | Various Members were briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is pending. |
| Ticket No.: | INC0148897 |
| Subject: | Brief Outage Resolved - I-Light Backbone BLTN-IPIU |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-IPIU-100GE-04017
Backbone BLTN-IPIU Member IU Research |
| Current State: | Closed |
| Start Time: | 2023-08-14 23:20:14 |
| End Time: | 2023-08-14 23:21:53 |
| Outgoing Notification Text | Backbone BLTN-IPIU was briefly unavailable. I-Light Engineering has been contacted and confirmed this is related to maintenance being performed at the IU Bloomington Data Center. |
| Ticket No.: | CHG0071569 |
| Subject: | Maitenance - I-Light sdcp2.ipiu and rect6.ipiu management turn up |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-08-24 14:00:06 |
| End Time: | 2023-08-24 21:00:14 |
| Outgoing Notification Text |
| Ticket No.: | CHG0071658 |
| Subject: | Maintenance Completed - I-Light rtr.iphe |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-08-24 22:00:00 |
| End Time: | 2023-08-25 00:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0071510 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-06 04:00:00 |
| End Time: | 2023-09-06 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, September 7, 2023. |
| Ticket No.: | CHG0071673 |
| Subject: | Maintenance - I-Light RPKI update rtr.iphe and rtr.ipiu |
| Source Of Impact: | Internal |
| Affected: | Member Anderson University
Member Ball State University Member Bethel University Member Butler University Member Calumet College of Saint Joseph Member Delaware County CES Member DePauw University Member Earlham College Member Franklin College Member Goshen College Member Grace College Member Hanover College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana State University Member Indiana State University Federal Hall Member Indiana University / GlobalNOC Member Indiana University Purdue University Columbus Learning Center Member Indiana Wesleyan University Member Ivy Tech Indianapolis Central Office Member Legislative Services Agency Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Marian University Member Martin University Member Oakland City University Member Rose Hulman Institute of Technology Member Rose Hulman Venture Member St. Francis Crown Point Member St. Mary of the Woods College Member Taylor University Member Tecumseh Area Partnership Member Trine University Member University of Evansville Member University of Indianapolis Member University of Southern Indiana Member University of St. Francis Member Valparaiso University Member Vincennes University Member Vincennes University Lebanon Member Wabash College Member WBAA, PBS Station W. Lfyt Member WFWA - Fort Wayne PBS Member WFYI Member WNIN - Tri State Public Media Evansville Member WNIT - Michiana Public Broadcasting Corporation Member WYIN - Lakeshore Public TV |
| Start Time: | 2023-08-31 04:00:00 |
| End Time: | 2023-08-31 07:00:00 |
| Outgoing Notification Text | I-light Engineers will be updating RPKI validator in both CORE ROUTERS. The routing policy updates will be applied fifteen (15) peers at the time to reduce impact to the network. An outages of one (1) minutes is expected for all the peers. The entire window is reserved. |
| Ticket No.: | CHG0071511 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-07 04:00:00 |
| End Time: | 2023-09-07 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0071497 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-05 04:00:00 |
| End Time: | 2023-09-05 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, September 6, 2023. The third activity date is scheduled for Thursday, September 7, 2023. |
| Ticket No.: | CHG0071574 |
| Subject: | Mainteancne - UPS replacement at revees node. |
| Source Of Impact: | Internal |
| Affected: | Vincennes University - Plainfield
Ivy Tech Plainfield |
| Start Time: | 2023-08-29 22:00:00 |
| End Time: | 2023-08-30 00:00:00 |
| Outgoing Notification Text | I-Light Engineers will be replacing UPS hardware on I-Light Node REEVES. An outage of fifteen (15) minutes is expected, however the entire maintenance window is reserved. |
| Ticket No.: | CHG0071573 |
| Subject: | Maintenance - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Internal |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2023-08-29 14:30:00 |
| End Time: | 2023-08-29 17:00:00 |
| Outgoing Notification Text | I-Light Engineers will be replacing the UPS for the affected member. No outages are expected; however, the entire maintenance window is reserved. |