I-Light Network Operations Report
2023-06-09 - 2023-06-22
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0143412 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbones CLMB-NEWA and CROT-NEWA | Circuit - Damaged Fiber | Vendor | Closed | 2023-06-14 14:15:55 | 2023-06-15 10:06:58 | 0 days 19 hr 51 min |
| INC0143791 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone IPIU-LFYT | Circuit - Damaged Fiber | Vendor | Resolved | 2023-06-17 14:31:44 | 2023-06-18 03:45:19 | 0 days 13 hr 13 min |
| INC0143729 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone GARY-MCCI | Circuit - Cut Fiber | Vendor | Resolved | 2023-06-16 22:53:41 | 2023-06-18 16:17:43 | 1 days 17 hr 24 min |
| Ticket No.: | INC0143412 |
| Subject: | Outage Resolved - I-Light Backbones CLMB-NEWA and CROT-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-SLBGZAYO-FIBR-1529
ILN-CROT-NEWA-FIBR-03840 Backbone CLMB-NEWA Backbone CROT-NEWA Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College Member Hanover College |
| Current State: | Closed |
| Start Time: | 2023-06-14 14:15:55 |
| End Time: | 2023-06-15 10:06:58 |
| Outgoing Notification Text | The affected listed are now available. Vendor Zayo Engineers were engaged and reported a Network Event impacting service(s) in Sellersburg, IN. Crews discovered the damage was caused by third party construction work to replace power poles. Fiber repairs have been completed and no additional outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0143791 |
| Subject: | Outage Resolved - I-Light Backbone IPIU-LFYT |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT Member Anderson University Member Ball State University Member Ball State University Fishers Member Ball State University Learning Center Member Bethel University Member Calumet College of Saint Joseph Member Department of Child Services - Lake County Member Department of Child Services - St. Joseph County Member DePauw University Member Earlham College Member FSSA - LaPorte County DFR Member FSSA - Region 9 Tippecanoe County DFR Member FSSA - Service Center #2 Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana Office of Technology Member Indiana University East Member Indiana University East - New Castle Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member IU Foundation Member Ivy Tech Anderson Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Indianapolis Central Office Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Monticello Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Wabash Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member St. Joseph College Member St. Mary's College Member Taylor University Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Vincennes University - Subaru Member Wabash College Member WBAA PBS Station W. Lfyt Member WFYI Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2023-06-17 14:31:44 |
| End Time: | 2023-06-18 03:45:19 |
| Outgoing Notification Text | The affected listed are now available. Vendor Zayo Engineers have completed splicing. Due to extensive fiber damage, a temporary fix was put into place to restore services. We will notify the community when Vendor Zayo schedules a maintenance window to put a permanent repair into place. |
| Ticket No.: | INC0143729 |
| Subject: | Outage Resolved - I-Light Backbone GARY-MCCI |
| Source Of Impact: | Vendor |
| Affected: | ILN-GARY-MCCI-FIBR-1509
Backbone IPHE-STAR Backbone MCCI-PUNC Backbone GARY-MCCI Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Wabash College Member WBAA PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP (LL-STAR) |
| Current State: | Resolved |
| Start Time: | 2023-06-16 22:53:41 |
| End Time: | 2023-06-18 16:17:43 |
| Outgoing Notification Text | Backbone GARY-MCCI is now available. Vendor Zayo Engineers were engaged to repair damaged fibers. All services have been restored. No further outages are expected. |
| Ticket No.: | CHG0069980 |
| Subject: | Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2023-06-29 04:01:00 |
| End Time: | 2023-06-29 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers performs non-disruptive fiber maintenance. The entire window is reserved. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0069568 |
| Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2023-06-27 04:01:00 |
| End Time: | 2023-06-27 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers performs non-disruptive fiber maintenance. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, June 28, 2023. The third activity date is scheduled for Thursday, June 29, 2023. |
| Ticket No.: | CHG0069983 |
| Subject: | Maintenance 2 of 4 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2023-06-28 04:01:00 |
| End Time: | 2023-06-28 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 4. The third activity date is scheduled for Thursday, June 29, 2023. The fourth activity date is scheduled for Friday, June 30, 2023. |
| Ticket No.: | CHG0069842 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone DLPH-LFYT
Backbone GARY-LFYT Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone IPIU-SBND Member Anderson University Member Ball State University Member Bethel University Member DePauw University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Vincennes University - Subaru Member Wabash College Member WBAA PBS Station W. Lfyt Member WFYI Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP (LL-STAR) |
| Start Time: | 2023-06-30 04:01:00 |
| End Time: | 2023-06-30 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair fiber in Thorntown, IN. An outage of three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0069979 |
| Subject: | Maintenance 2 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2023-06-28 04:01:00 |
| End Time: | 2023-06-28 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers performs non-disruptive fiber maintenance. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, June 29, 2023. |
| Ticket No.: | CHG0069571 |
| Subject: | Maintenance 1 of 4 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2023-06-27 04:01:00 |
| End Time: | 2023-06-27 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 4. The second activity date is scheduled for Wednesday, June 28, 2023. The third activity date is scheduled for Thursday, June 29, 2023. The fourth activity date is scheduled for Friday, June 30, 2023. |
| Ticket No.: | CHG0069831 |
| Subject: | Maintenance - I-Light Member IU School of Medicine Health Science |
| Source Of Impact: | Internal |
| Affected: | Member IU School of Medicine Health Science |
| Start Time: | 2023-06-23 18:00:00 |
| End Time: | 2023-06-23 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0069985 |
| Subject: | Maintenance 3 of 4 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2023-06-29 04:01:00 |
| End Time: | 2023-06-29 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 4. The fourth activity date is scheduled for Friday, June 30, 2023. |
| Ticket No.: | CHG0069986 |
| Subject: | Maintenance 4 of 4 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2023-06-30 04:01:00 |
| End Time: | 2023-06-30 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 4 of 4. |