I-Light Network Operations Report
2023-05-26 - 2023-06-08
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0142191 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2023-06-01 17:10:55 | 2023-06-01 17:13:16 | 0 days 0 hr 2 min |
INC0142405 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone BLTN-IPHE | Undetermined | Undetermined | Resolved | 2023-06-05 02:46:01
2023-06-05 02:48:33 |
2023-06-05 02:46:13
2023-06-05 02:48:45 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
Ticket No.: | INC0142191 |
Subject: | Brief Outage - I-Light Various Backbones |
Source Of Impact: | Undetermined |
Affected: | ILN-DLPH-MTAY-FIBR-1507
Backbone LFYT-MTAY Backbone GARY-LFYT Backbone IPHE-IPIU Backbone IPIU-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP (LL-STAR) |
Current State: | Resolved |
Start Time: | 2023-06-01 17:10:55 |
End Time: | 2023-06-01 17:13:16 |
Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers were engaged for further investigation into root cause for the brief outage observed. They reported no planned maintenance or emergency repair was taking place at the time the outage was observed. The reason for brief outage is undetermined. Traffic rerouted via redundant connections. |
Ticket No.: | INC0142405 |
Subject: | Brief Outage - I-Light Backbone BLTN-IPHE |
Source Of Impact: | Undetermined |
Affected: | ILN-BLTN-IPHE-100GE-24322
Backbone BLTN-IPHE Member Delaware County CES Member Franklin College Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member Indiana Office of Technology Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University Purdue University Columbus Learning Center Member Indiana University South Bend Member Indiana University Southeast - Water Tower Square Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Plainfield Member Martin University Member St. Francis Crown Point Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV Peer Indiana GigaPOP (BLDC-LL) |
Current State: | Resolved |
Start Time: | 2023-06-05 02:46:01 |
End Time: | 2023-06-05 02:46:13 |
Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
Ticket No.: | CHG0069422 |
Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
Source Of Impact: | Vendor |
Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Ivy Tech Terre Haute |
Start Time: | 2023-06-15 04:01:00 |
End Time: | 2023-06-15 10:00:00 |
Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
Ticket No.: | CHG0069172 |
Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
Source Of Impact: | Vendor |
Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Ivy Tech Terre Haute |
Start Time: | 2023-06-13 04:01:00 |
End Time: | 2023-06-13 10:00:00 |
Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity is scheduled for Wednesday, June 14, 2023. The third activity date is scheduled for Thursday, June 15, 2023. |
Ticket No.: | CHG0069421 |
Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
Source Of Impact: | Vendor |
Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Ivy Tech Terre Haute |
Start Time: | 2023-06-14 04:01:00 |
End Time: | 2023-06-14 10:00:00 |
Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, June 15, 2023. |
Ticket No.: | CHG0069466 |
Subject: | Maintenance - I-Light Member Vincennes University Lebanon |
Source Of Impact: | Internal |
Affected: | Member Vincennes University Lebanon |
Start Time: | 2023-06-14 14:00:00 |
End Time: | 2023-06-14 16:00:00 |
Outgoing Notification Text | Member Vincennes University Lebanon will be unavailable while I-Light Engineers perform maintenance to check power backup for AT&T devices. An outage of ten (10) minutes is expected. The entire window is reserved. |
Ticket No.: | CHG0069513 |
Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
Source Of Impact: | Vendor |
Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Ivy Tech Terre Haute |
Start Time: | 2023-06-20 04:01:00 |
End Time: | 2023-06-20 10:00:00 |
Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, June 21, 2023. The third activity date is scheduled for Thursday, June 22, 2023. |