I-Light Network Operations Report
2023-04-28 - 2023-05-11
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0139251 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone BATE-CONNERS | Undetermined | Undetermined | Closed | 2023-04-28 03:30:48 | 2023-04-28 03:45:48 | 0 days 0 hr 15 min |
| INC0139308 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone BATE-CONNERS | Circuit - Damaged Fiber | Vendor | Closed | 2023-04-28 19:48:38
2023-04-28 20:19:50 |
2023-04-28 20:12:49
2023-04-29 03:07:04 |
0 days 0 hr 24 min
0 days 6 hr 47 min |
| INC0139580 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Closed | 2023-05-02 22:22:35
2023-05-02 23:31:53 |
2023-05-02 22:25:10
2023-05-02 23:34:39 |
0 days 0 hr 2 min
0 days 0 hr 2 min |
| INC0139648 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Resolved | 2023-05-03 17:30:34 | 2023-05-03 17:33:14 | 0 days 0 hr 2 min |
| INC0139688 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbones CROT-NEWA and CROT-HNRCLLG | Unannounced Maintenance | Vendor | Closed | 2023-05-04 03:23:44 | 2023-05-04 04:04:05 | 0 days 0 hr 40 min |
| INC0139822 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Closed | 2023-05-05 15:21:00 | 2023-05-05 15:22:00 | 0 days 0 hr 1 min |
| Ticket No.: | INC0139251 |
| Subject: | Brief Outage - I-Light Backbone BATE-CONNERS |
| Source Of Impact: | Undetermined |
| Affected: | ILN-BATE-CONNERS-10GE-4126
Backbone BATE-CONNERS Member Earlham College Member Indiana University East Member Ivy Tech Connersville Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond Member Purdue Polytechnic Richmond |
| Current State: | Closed |
| Start Time: | 2023-04-28 03:30:48 |
| End Time: | 2023-04-28 03:45:48 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0139308 |
| Subject: | Outage Resolved - I-Light Backbone BATE-CONNERS |
| Source Of Impact: | Vendor |
| Affected: | ILN-BATE-CONNERS-10GE-4126
Backbone BATE-CONNERS Member Purdue Polytechnic Richmond Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond Member Earlham College Member Ivy Tech Connersville Member Indiana University East |
| Current State: | Closed |
| Start Time: | 2023-04-28 19:48:38 |
| End Time: | 2023-04-28 20:12:49 |
| Outgoing Notification Text | The affected listed are now available. Vendor Zayo Engineers were engaged for further investigation into the root cause for the outage. They reported damaged fiber that has since been repaired. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0139580 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2023-05-02 22:22:35 |
| End Time: | 2023-05-02 22:25:10 |
| Outgoing Notification Text | The affected listed is now available following a second, subsequent brief outage. I-Light Engineers have been engaged for further investigation into the root cause for the brief outages. The reason for brief outages is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0139648 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2023-05-03 17:30:34 |
| End Time: | 2023-05-03 17:33:14 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0139688 |
| Subject: | Outage Resolved - I-Light Backbones CROT-NEWA and CROT-HNRCLLG |
| Source Of Impact: | Vendor |
| Affected: | ILN-CROT-NEWA-10GE-25018
ILN-CROT-HNRCLLG-10GE-3837 Backbone CROT-NEWA Backbone CROT-HNRCLLG Member Hanover College Member Ivy Tech Madison |
| Current State: | Closed |
| Start Time: | 2023-05-04 03:23:44 |
| End Time: | 2023-05-04 04:04:05 |
| Outgoing Notification Text | The affected listed are now available. Vendor Zayo Engineers were contacted for further investigation into the root cause for the outage. They reported this appeared to be an isolated incident that was caused by a maintenance. Maintenance has since been completed. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0139822 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2023-05-05 15:21:00 |
| End Time: | 2023-05-05 15:22:00 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0068218 |
| Subject: | Maintenance Completed 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Backbone CLMB-SHLB Backbone HPER-IPHE Member Delaware County CES Member Franklin College Member Hanover College Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Sellersburg Member Martin University Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Wabash College Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV |
| Start Time: | 2023-05-15 04:01:00 |
| End Time: | 2023-05-15 09:00:00 |
| Outgoing Notification Text | The affected listed remained available while Vendor Zayo Engineers performed maintenance to relocate fiber along Harrison Brookville Rd in West Harrison, IN at Johnson Fork Rd. Maintenance has been completed. This was maintenance window 1 of 2. The second activity date is scheduled for Tuesday, May 16, 2023. |
| Ticket No.: | CHG0068346 |
| Subject: | Maintenance Completed 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Backbone CLMB-SHLB Backbone HPER-IPHE Member Delaware County CES Member Franklin College Member Hanover College Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Sellersburg Member Martin University Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Wabash College Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV |
| Start Time: | 2023-05-16 04:01:00 |
| End Time: | 2023-05-16 09:00:00 |
| Outgoing Notification Text | The affected listed remained available while Vendor Zayo Engineers perform maintenance to relocate fiber along Harrison Brookville Rd in West Harrison, IN at Johnson Fork Rd. Maintenance has been completed. This was maintenance window 2 of 2. |
| Ticket No.: | CHG0068892 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone FTWY-PARKVIEW |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-PARKVIEW
Member Huntington University Member Trine University Parkview |
| Start Time: | 2023-05-25 04:01:00 |
| End Time: | 2023-05-25 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover on the existing 144F and 24F along Inwood Dr. for road relocation. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0068625 |
| Subject: | Maintenance - I-Light Backbone IPIU-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone IPIU-LFYT
Member DePauw University Member Goshen College Member Indiana University Kokomo Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Vincennes University - Subaru Member Wabash College Member WBAA, PBS Station W. Lfyt Member WFYI |
| Start Time: | 2023-05-19 04:00:00 |
| End Time: | 2023-05-19 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light Engineers perform maintenance to make fiber changes on Backbone IPIU-LFYT. An outage of up to 20 minutes is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0068760 |
| Subject: | Maintenance - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-05-19 13:00:00 |
| End Time: | 2023-05-19 16:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0068891 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone FTWY-PARKVIEW |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-PARKVIEW
Member Huntington University Member Trine University Parkview |
| Start Time: | 2023-05-24 04:01:00 |
| End Time: | 2023-05-24 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover on the existing 144F and 24F along Inwood Dr. for road relocation. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, May 25, 2023. |
| Ticket No.: | CHG0068674 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone FTWY-PARKVIEW |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-PARKVIEW
Member Huntington University Member Trine University Parkview |
| Start Time: | 2023-05-23 04:01:00 |
| End Time: | 2023-05-23 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover on the existing 144F and 24F along Inwood Dr. for road relocation. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, May 24, 2023. The third activity date is scheduled for Thursday, May 25, 2023. |