I-Light Network Operations Report
2023-03-03 - 2023-03-16
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0134968 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone GSHN-SBND | Undetermined | Undetermined | Closed | 2023-03-08 02:19:47 | 2023-03-08 02:22:37 | 0 days 0 hr 2 min |
| INC0135030 | 3 - Moderate | 3 - Moderate | Brief Outage- I-Light Various Backbones | Undetermined | Undetermined | Closed | 2023-03-08 15:38:17 | 2023-03-08 15:40:53 | 0 days 0 hr 2 min |
| Ticket No.: | INC0134968 |
| Subject: | Brief Outage - I-Light Backbone GSHN-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GSHN-SBND-10GE-25077
Backbone GSHN-SBND Member Goshen College Member Ivy Tech Warsaw Member Manchester University - North Manchester Campus Member Valparaiso University |
| Current State: | Closed |
| Start Time: | 2023-03-08 02:19:47 |
| End Time: | 2023-03-08 02:22:37 |
| Outgoing Notification Text | Backbone GSHN-SBND is now available following a brief outage. I-Light Engineers have been engaged for further investigation into root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0135030 |
| Subject: | Brief Outage- I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ARSN-IPHE-FIBR-23956
Backbone ARSN-IPHE Backbone IPHE-SBND Backbone IPHE-IPIU Member University of Notre Dame Member Bethel University Member Holy Cross College Member Indiana University Northwest Member Indiana University South Bend Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Taylor University Member Valparaiso University Member Wabash College Member WBAA PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Huntington University Member Indiana Wesleyan University Member University of St. Francis Member Purdue University Ft. Wayne Member Trine University Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Goshen College Member Purdue University Ft. Wayne Member Ivy Tech Northwest Member St. Francis Crown Point Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP (LL-STAR) |
| Current State: | Closed |
| Start Time: | 2023-03-08 15:38:17 |
| End Time: | 2023-03-08 15:40:53 |
| Outgoing Notification Text | The listed affected were briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic re-routed via redundant connections. |
| Ticket No.: | CHG0066991 |
| Subject: | Maintenance 1 of 2 - I-Light Member Ivy Tech Franklin |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin |
| Start Time: | 2023-03-27 04:01:00 |
| End Time: | 2023-03-27 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged cable in Indianapolis, IN. An outage of up to five (5) hours is expected. The entire window is reserved. This is window 1 of 2. The second activity date is scheduled for Tuesday, March 28, 2023. |
| Ticket No.: | CHG0066961 |
| Subject: | Maintenance 1 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware CES Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East |
| Start Time: | 2023-03-28 04:01:00 |
| End Time: | 2023-03-28 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform repair maintenance located in Batesville, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, March 29, 2023. The third activity date is scheduled for Thursday, March 30, 2023. |
| Ticket No.: | CHG0067227 |
| Subject: | Maintenance 3 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware CES Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East |
| Start Time: | 2023-03-30 04:01:00 |
| End Time: | 2023-03-30 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform repair maintenance located in Batesville, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0067226 |
| Subject: | Maintenance 2 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware CES Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East |
| Start Time: | 2023-03-29 04:01:00 |
| End Time: | 2023-03-29 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform repair maintenance located in Batesville, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, March 30, 2023. |
| Ticket No.: | CHG0067395 |
| Subject: | Maintenance 2 of 2 - I-Light Member Ivy Tech Franklin |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin |
| Start Time: | 2023-03-28 04:01:00 |
| End Time: | 2023-03-28 09:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged cable in Indianapolis, IN. An outage of up to five (5) hours is expected. The entire window is reserved. This is window 2 of 2. |
| Ticket No.: | CHG0067323 |
| Subject: | Maintenance - I-Light Earlham College |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-03-24 04:00:00 |
| End Time: | 2023-03-24 10:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0066959 |
| Subject: | Maintenance Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware CES Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East |
| Start Time: | 2023-03-21 04:01:00 |
| End Time: | 2023-03-21 09:00:00 |
| Outgoing Notification Text | The affected listed remained available while Vendor Zayo Engineers performed repair maintenance located in Batesville, IN. Maintenance is completed. |
| Ticket No.: | CHG0067199 |
| Subject: | Maintenance Completed - I-Light opt.gary.ilight.net Fan Replacement |
| Source Of Impact: | Other |
| Affected: | |
| Start Time: | 2023-03-22 12:00:00 |
| End Time: | 2023-03-23 00:00:00 |
| Outgoing Notification Text |