I-Light Network Operations Report
2023-02-17 - 2023-03-02
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0133098 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones FTWY-MARN and IPHE-SBND | Undetermined | Undetermined | Closed | 2023-02-17 05:47:26 | 2023-02-17 05:49:04 | 0 days 0 hr 1 min |
| INC0133357 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPHE-SBND and FTWY-SBND | Undetermined | Undetermined | Closed | 2023-02-20 19:44:47 | 2023-02-20 19:47:44 | 0 days 0 hr 2 min |
| INC0134060 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones LFYT-LFYT and LFYT-WABASH | Undetermined | Undetermined | Closed | 2023-02-27 18:28:08 | 2023-02-27 18:30:43 | 0 days 0 hr 2 min |
| Ticket No.: | INC0133098 |
| Subject: | Brief Outage - I-Light Backbones FTWY-MARN and IPHE-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPHE-SBND-100GE-24342
ILN-FTWY-MARN-100GE-24303 Backbone FTWY-MARN Backbone IPHE-SBND Backbone IPHE-IPIU Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Taylor University Member Trine University Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2023-02-17 05:47:26 |
| End Time: | 2023-02-17 05:49:04 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been contacted for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0133357 |
| Subject: | Brief Outage - I-Light Backbones IPHE-SBND and FTWY-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-FTWY-SBND-100GE-24305
ILN-IPHE-SBND-100GE-24342 Backbone FTWY-SBND Backbone IPHE-SBND Backbone IPHE-IPIU Member Taylor University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic Richmond Member Ivy Tech Fort Wayne Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Purdue University Ft. Wayne Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Anderson University Member Purdue Polytechnic Anderson Member WNIT - Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member Taylor University Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Wabash College Member Ivy Tech South Bend Member University of Notre Dame Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Holy Cross College Member Purdue Northwest Hammond Campus Member Indiana University South Bend Member Indiana University Northwest Member Bethel University |
| Current State: | Closed |
| Start Time: | 2023-02-20 19:44:47 |
| End Time: | 2023-02-20 19:47:44 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into root cause for the brief outage observed. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0134060 |
| Subject: | Brief Outage - I-Light Backbones LFYT-LFYT and LFYT-WABASH |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-WABASH-10GE-24048
ILN-LFYT-LFYT-10GE-25450 Backbone LFYT-LFYT Backbone LFYT-WABASH Member Wabash College Member DePauw University Member Vincennes University - Subaru Member Purdue Polytechnic South Bend Member Purdue Polytechnic New Albany Member Purdue Polytechnic Kokomo Member Purdue Polytechnic Columbus |
| Current State: | Closed |
| Start Time: | 2023-02-27 18:28:08 |
| End Time: | 2023-02-27 18:30:43 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0066541 |
| Subject: | Maintenance 3 of 3 - I-Light Backbones GARY-MTAY and MTAY-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-MTAY
Backbone LFYT-MTAY Backbone IPHE-IPIU Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP |
| Start Time: | 2023-03-04 05:00:00 |
| End Time: | 2023-03-04 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Ciena Engineers perform maintenance to augment GARY-MTAY and LFYT-MTAY backbones. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0066854 |
| Subject: | Maintenance - I-Light Member Huntington University-Arizona Campus |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University-Arizona Campus |
| Start Time: | 2023-03-06 05:00:00 |
| End Time: | 2023-03-06 09:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona Campus will be unavailable while Vendor Sun Corridor Engineers perform maintenance to upgrade software. Customers with single connections may notice a brief outage during this time. The entire window is reserved. |
| Ticket No.: | CHG0066426 |
| Subject: | Maintenance 2 of 3 Completed - I-Light Backbones GARY-MTAY and MTAY-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-MTAY
Backbone LFYT-MTAY Backbone IPHE-IPIU Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP |
| Start Time: | 2023-03-03 05:00:00 |
| End Time: | 2023-03-03 11:00:00 |
| Outgoing Notification Text | The affected listed were unavailable while I-Light and Ciena Engineers performed maintenance to augment GARY-MTAY and LFYT-MTAY backbones. The entire window was reserved and maintenance has been completed. Traffic rerouted via redundant connections. This was maintenance window 2 of 3. The third activity date, reserved as backup for Saturday, March 4, 2023. |