I-Light Network Operations Report
2023-02-03 - 2023-02-16
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0132282 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone IPIU-LFYT | Circuit - Cut Fiber | Vendor | Resolved | 2023-02-07 15:46:07 | 2023-02-08 02:45:22 | 0 days 10 hr 59 min |
| INC0132352 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone BLTN-CLMB | Undetermined | Undetermined | Closed | 2023-02-08 08:05:37 | 2023-02-08 08:07:02 | 0 days 0 hr 1 min |
| INC0132583 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-IPIU | Undetermined | Undetermined | Resolved | 2023-02-10 15:04:03 | 2023-02-10 15:05:35 | 0 days 0 hr 1 min |
| Ticket No.: | INC0132282 |
| Subject: | Outage Resolved - I-Light Backbone IPIU-LFYT |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT Member Anderson University Member Ball State University Member Bethel University Member DePauw University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Vincennes University - Subaru Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2023-02-07 15:46:07 |
| End Time: | 2023-02-08 02:45:22 |
| Outgoing Notification Text | The affected listed are now available. Vendor Zayo Engineers were engaged to repair a fiber cut in Indianapolis, IN. |
| Ticket No.: | INC0132352 |
| Subject: | Brief Outage - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Undetermined |
| Affected: | ILN-BLTN-CLMB-100GE-24324
ILN-BLTN-CLMB-100GE-24325 BLTN-CLMB Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Plainfield Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology |
| Current State: | Closed |
| Start Time: | 2023-02-08 08:05:37 |
| End Time: | 2023-02-08 08:07:02 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0132583 |
| Subject: | Brief Outage - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-IPIU-100GE-24327
ILN-CLMB-IPIU-100GE-24326 Backbone CLMB-IPIU Member Delaware County CES Member Franklin College Member Hanover College Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Purdue University Columbus Member IU Foundation Member IU School of Medicine Health Science Member Indiana University Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Sellersburg Member Martin University Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Wabash College Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV |
| Current State: | Resolved |
| Start Time: | 2023-02-10 15:04:03 |
| End Time: | 2023-02-10 15:05:35 |
| Outgoing Notification Text | The listed was briefly unavailable. I-Light Engineering has been engaged for further investigation into the root cause for the brief outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0066426 |
| Subject: | Maintenance 2 of 3 - I-Light Backbones GARY-MTAY and MTAY-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-MTAY
Backbone LFYT-MTAY Backbone IPHE-IPIU Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP |
| Start Time: | 2023-02-24 05:00:00 |
| End Time: | 2023-02-24 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Ciena Engineers perform maintenance to augment GARY-MTAY and LFYT-MTAY backbones. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date, reserved as backup for Saturday, February 25, 2023. |
| Ticket No.: | CHG0066541 |
| Subject: | Maintenance 3 of 3 - I-Light Backbones GARY-MTAY and MTAY-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-MTAY
Backbone LFYT-MTAY Backbone IPHE-IPIU Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP |
| Start Time: | 2023-02-25 05:00:00 |
| End Time: | 2023-02-25 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Ciena Engineers perform maintenance to augment GARY-MTAY and LFYT-MTAY backbones. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0066416 |
| Subject: | Maintenance 1 of 3 - I-Light Backbones GARY-MTAY and MTAY-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-MTAY
Backbone LFYT-MTAY Backbone IPHE-IPIU Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W. Lfyt Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP |
| Start Time: | 2023-02-23 05:00:00 |
| End Time: | 2023-02-23 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Ciena Engineers perform maintenance to augment GARY-MTAY and LFYT-MTAY backbones. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Friday, February 24, 2023. The third activity date, reserved as backup for Saturday, February 25, 2023. |
| Ticket No.: | CHG0066497 |
| Subject: | Maintenance - I-Light Various Members Northern Ring Redundancy Testing |
| Source Of Impact: | Internal |
| Affected: | Member Purdue Polytechnic Anderson
Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Vincennes University Subaru Member Wabash College Member WBAA PBS Station W. Lfyt |
| Start Time: | 2023-02-21 05:00:00 |
| End Time: | 2023-02-21 09:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to simulate failovers on the Northern Ethernet Ring. Protected services will switch to protect paths. Linear services will be uninterrupted. The entire window is reserved. |