I-Light Network Operations Report
2023-01-20 - 2023-02-02
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0130800 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Closed | 2023-01-20 04:58:11 | 2023-01-20 05:29:53 | 0 days 0 hr 31 min |
| INC0131056 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone OAKC-VINC | Undetermined | Undetermined | Resolved | 2023-01-24 09:47:05 | 2023-01-24 09:48:23 | 0 days 0 hr 1 min |
| INC0131054 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone LFYT-MTAY | Undetermined | Undetermined | Resolved | 2023-01-24 09:19:59 | 2023-01-24 09:50:03 | 0 days 0 hr 30 min |
| INC0131666 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Various Backbones | Unannounced Maintenance | Vendor | Resolved | 2023-01-31 06:07:44 | 2023-01-31 10:57:35 | 0 days 4 hr 49 min |
| Ticket No.: | INC0130800 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LGNR-SBND-FIBR-1511
Backbone LGNR-SBND Backbone LL-STAR Backbone FTWY-SBND Backbone IPHE-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Manchester University - Ft. Wayne Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Taylor University Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP |
| Current State: | Closed |
| Start Time: | 2023-01-20 04:58:11 |
| End Time: | 2023-01-20 05:29:53 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers were engaged for further investigation into root cause for the brief outage. They reported no planned maintenance or emergency repair was taking place that would have caused the disruption in service. The reason for outage is undetermined. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0131056 |
| Subject: | Brief Outage - I-Light Backbone OAKC-VINC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-OAKC-VINC-100GE-24286
Backbone OAKC-VINC Member Hanover College Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2023-01-24 09:47:05 |
| End Time: | 2023-01-24 09:48:23 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been contacted for further investigation into root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0131054 |
| Subject: | Brief Outage - I-Light Backbone LFYT-MTAY |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-MTAY-100GE-24336
Backbone LFYT-MTAY Member Purdue Polytechnic Anderson Member Indiana University Northwest Member Ivy Tech Northwest Member Purdue Northwest Hammond Campus Member Purdue University Ft. Wayne Member Goshen College Member Ivy Tech Lafayette Member Wabash College Member Wabash College Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Trine University Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Michigan City Member Ivy Tech Valparaiso Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member Michiana Hematology |
| Current State: | Resolved |
| Start Time: | 2023-01-24 09:19:59 |
| End Time: | 2023-01-24 09:50:03 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been contacted for further investigation into the root cause of the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0131666 |
| Subject: | Outage Resolved - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | ILN-VALP-VALP-10GE-25939
ILN-PUNC-PUNC-10GE-25895 ILN-PUNC-VALP-LAG-25897 ILN-VALP-VALP-10GE-25938 ILN-PUNC-PUNC-10GE-25896 Backbone GARY-IVYMCHGN Backbone IPHE-STAR Backbone GARY-MCCI Backbone PUNC-VALP Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana GigaPOP Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2023-01-31 06:07:44 |
| End Time: | 2023-01-31 10:57:35 |
| Outgoing Notification Text | The listed are now available. Vendor Zayo Engineers were contacted and reported planned maintenance to repair damaged fiber in Westville, IN. Maintenance is completed. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0065948 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-02-03 05:01:00 |
| End Time: | 2023-02-03 11:00:00 |
| Outgoing Notification Text | The affected listed remained available while Vendor Joink Engineers performed non-disruptive fiber maintenance. The entire window was reserved. This was maintenance window 3 of 3 Completed. |
| Ticket No.: | CHG0066146 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-02-14 05:01:00 |
| End Time: | 2023-02-14 11:00:00 |
| Outgoing Notification Text | The affected will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, February 15, 2023. |
| Ticket No.: | CHG0066153 |
| Subject: | Maintenance - I-Light Member Bethel University |
| Source Of Impact: | Internal |
| Affected: | Member Bethel University |
| Start Time: | 2023-02-07 16:00:00 |
| End Time: | 2023-02-07 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0066147 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-02-15 05:01:00 |
| End Time: | 2023-02-15 11:00:00 |
| Outgoing Notification Text | The affected will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, February 16, 2023. |
| Ticket No.: | CHG0066148 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-02-16 05:01:00 |
| End Time: | 2023-02-16 11:00:00 |
| Outgoing Notification Text | The affected will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |