I-Light Network Operations Report
2023-01-06 - 2023-01-19
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0129871 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPIU-LFYT and IPIU-SBND | Undetermined | Undetermined | Resolved | 2023-01-06 20:38:33 | 2023-01-06 20:40:12 | 0 days 0 hr 1 min |
| INC0130035 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone GARY-STAR | Unannounced Maintenance | Vendor | Resolved | 2023-01-10 05:27:41 | 2023-01-10 10:12:37 | 0 days 4 hr 44 min |
| INC0130491 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2023-01-17 04:09:18 | 2023-01-17 04:10:31 | 0 days 0 hr 1 min |
| INC0130495 | 3 - Moderate | 3 - Moderate | Availability - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2023-01-17 05:04:09 | 2023-01-17 08:08:04 | 0 days 3 hr 3 min |
| INC0130685 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2023-01-19 03:36:25 | 2023-01-19 03:36:36 | 0 days 0 hr 0 min |
| Ticket No.: | INC0129871 |
| Subject: | Brief Outage - I-Light Backbones IPIU-LFYT and IPIU-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-LFYT-100GE-24337
ILN-IPIU-SBND-100GE-24338 Backbone IPIU-LFYT Backbone IPIU-SBND Member DePauw University Member Goshen College Member Indiana University Kokomo Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member University of Notre Dame Member Trine University Member Valparaiso University Member Vincennes University - Subaru Member Wabash College Member WBAA Member PBS Station W. Lfyt Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Muncie Member Ivy Tech Richmond Member Ivy Tech South Bend Member University of St. Francis Member WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2023-01-06 20:38:33 |
| End Time: | 2023-01-06 20:40:12 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation. The root cause for the brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0130035 |
| Subject: | Outage Resolved - I-Light Backbone GARY-STAR |
| Source Of Impact: | Vendor |
| Affected: | ILN-GARY-STAR-DWDM-26322
Backbone IPHE-STAR Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2023-01-10 05:27:41 |
| End Time: | 2023-01-10 10:12:37 |
| Outgoing Notification Text | The affected listed is now available. Vendor Zayo Engineers were contacted for further investigation into the root cause for the outage. They reported maintenance that has since been completed. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0130491 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-LFYT-100GE-24337
ILN-IPIU-SBND-100GE-24338 Backbone IPIU-LFYT Backbone IPIU-SBND Backbone IPHE-IPIU Member University of Notre Dame Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Muncie Member Ivy Tech Richmond Member Ivy Tech South Bend Member University of St. Francis Member WNIT - Michiana Public Broadcasting Corporation Member DePauw University Member Goshen College Member Indiana University Kokomo Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Vincennes University - Subaru Member WBAA, PBS Station W. Lfyt Member Wabash College Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2023-01-17 04:09:18 |
| End Time: | 2023-01-17 04:10:31 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0130495 |
| Subject: | Availability - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPHE-STAR-100GE-26311
ILN-LGNR-SBND-FIBR-1511 Backbone LGNR-SBND Backbone FTWY-SBND Backbone IPHE-IPIU Backbone IPHE-SBND Backbone LL-STAR Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Manchester University - Ft. Wayne Campus Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Taylor University Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2023-01-17 05:04:09 |
| End Time: | 2023-01-17 08:08:04 |
| Outgoing Notification Text | The affected listed is now available. Vendor Zayo Engineers have been engaged for further investigation into root cause for the outage. The reason for the outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0130685 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
ILN-GARY-SBND-100GE-24334 Backbone MCCI-SBND Backbone GARY-SBND Backbone IPIU-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2023-01-19 03:36:25 |
| End Time: | 2023-01-19 03:36:36 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0065603 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science Member Ivy Tech Terre Haute |
| Start Time: | 2023-01-31 05:01:00 |
| End Time: | 2023-01-31 11:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, February 1, 2023. The third activity date is scheduled for Thursday, February 2, 2023. |
| Ticket No.: | CHG0065774 |
| Subject: | Maintenance - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Internal |
| Affected: | Backbone CLMB-NEWA
Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
| Start Time: | 2023-01-27 05:00:00 |
| End Time: | 2023-01-27 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and IU Fiber Engineers perform maintenance to conduct fiber work on the IU owned fibers on the CLMB-NEWA backbone. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0065811 |
| Subject: | Maintenance - I-Light opt.vinc.ilight.net Controller Module and Fan Tray Replacement |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-01-26 16:00:00 |
| End Time: | 2023-01-26 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065627 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-02-01 05:01:00 |
| End Time: | 2023-02-01 11:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, February 2, 2023. The third activity date is scheduled for Friday, February 3, 2023. |