I-Light Network Operations Report
2022-12-23 - 2023-01-05
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0129133 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone IPIU-SBND | Undetermined | Undetermined | Resolved | 2022-12-23 21:41:23 | 2022-12-23 21:41:33 | 0 days 0 hr 0 min |
| Ticket No.: | INC0129133 |
| Subject: | Brief Outage - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
Backbone IPIU-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Muncie Member Ivy Tech Richmond Member Ivy Tech South Bend Member University of St. Francis Member WNIT - Michiana Public Broadcasting Corporation Member University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2022-12-23 21:41:23 |
| End Time: | 2022-12-23 21:41:33 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been contacted for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0065324 |
| Subject: | Maintenance - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-01-10 05:01:00 |
| End Time: | 2023-01-10 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct mandated fiber relocation at Old US 41. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0065505 |
| Subject: | Maintenance - I-Light Member WBAA, PBS Station W. Lfyt |
| Source Of Impact: | Internal |
| Affected: | Member WBAA, PBS Station W. Lfyt |
| Start Time: | 2023-01-11 17:00:00 |
| End Time: | 2023-01-11 19:00:00 |
| Outgoing Notification Text | I-Light Network Engineering will be working with WBAA to reboot their CPE device at the WBAA studio. This reboot is to clear a high cpu condition due to stuck processes. A brief outage will occur. The entire window is reserved. |
| Ticket No.: | CHG0065431 |
| Subject: | Maintenance - I-Light rect2.vinc.ilight.net |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-01-12 15:30:00 |
| End Time: | 2023-01-12 18:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065399 |
| Subject: | Maintenance - I-Light Member Butler University |
| Source Of Impact: | Internal |
| Affected: | Member Butler University |
| Start Time: | 2023-01-10 05:00:00 |
| End Time: | 2023-01-10 06:30:00 |
| Outgoing Notification Text | The affected listed will remain available while I-Light Engineers perform maintenance to clean up FPC alarms on mprtrj.iphe.ilight.net. The entire window is reserved. |
| Ticket No.: | CHG0065199 |
| Subject: | Maintenance Completed - I-Light Backbone GARY-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone GARY-STAR
Peer Indiana GigaPOP |
| Start Time: | 2023-01-09 06:01:00 |
| End Time: | 2023-01-09 11:00:00 |
| Outgoing Notification Text | The affected listed remained unavailable while Vendor Zayo Engineers performed maintenance to repair damaged cable in Chicago, IL. Maintenance has been completed. |
| Ticket No.: | CHG0065311 |
| Subject: | Maintenance Cancelled - I-Light Backbone CONNERS-RCMD |
| Source Of Impact: | Internal |
| Affected: | Backbone CONNERS-RCMD
Member Indiana University East Member Ivy Tech Connersville Member Earlham College Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Purdue Polytechnic Richmond |
| Start Time: | 2023-01-06 05:00:00 |
| End Time: | 2023-01-06 11:00:00 |
| Outgoing Notification Text | ***Be advised, maintenance has been cancelled.*** The affected listed will be unavailable while I-Light and Vendor Zayo Engineers perform maintenance to install new fiber and augment the CONNERS-RCMD path. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0065421 |
| Subject: | Maintenance - I-Light Member Marian University |
| Source Of Impact: | Internal |
| Affected: | Member Marian University |
| Start Time: | 2023-01-15 05:00:00 |
| End Time: | 2023-01-15 11:00:00 |
| Outgoing Notification Text | I-Light and Member Marian University Engineers will be performing maintenance to audit and clean their fiber path back to the I-Light Core. Outages are expected. The entire window is reserved. |
| Ticket No.: | CHG0065506 |
| Subject: | Maintenance Completed - I-Light Member Oakland City University |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-01-06 21:00:00 |
| End Time: | 2023-01-06 23:30:00 |
| Outgoing Notification Text |