I-Light Network Operations Report
2022-12-09 - 2022-12-22
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0128196 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone DLPH-LFYT | Undetermined | Undetermined | Resolved | 2022-12-12 08:52:27
2022-12-12 09:30:41 |
2022-12-12 08:53:57
2022-12-12 09:31:38 |
0 days 0 hr 1 min
0 days 0 hr 0 min |
| INC0128543 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2022-12-15 23:02:35 | 2022-12-15 23:04:01 | 0 days 0 hr 1 min |
| Ticket No.: | INC0128196 |
| Subject: | Brief Outage - I-Light Backbone DLPH-LFYT |
| Source Of Impact: | Undetermined |
| Affected: | ILN-DLPH-LFYT-FIBR-1506
Backbone DLPH-LFYT Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Peer Indiana GigaPOP Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2022-12-12 08:52:27 |
| End Time: | 2022-12-12 08:53:57 |
| Outgoing Notification Text | Backbone DLPH-LFYT was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage observed. They confirmed no planned maintenance or emergency repair activity was taking place that would have caused a disruption in service. The reason for brief outage is undetermined. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0128543 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member Vincennes University - Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast - Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern Indiana |
| Current State: | Resolved |
| Start Time: | 2022-12-15 23:02:35 |
| End Time: | 2022-12-15 23:04:01 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0064949 |
| Subject: | Maintenance Completed - I-Light Member DePauw University |
| Source Of Impact: | Internal |
| Affected: | Member DePauw University
Member Wabash College |
| Start Time: | 2023-01-02 12:00:00 |
| End Time: | 2023-01-03 13:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065311 |
| Subject: | Maintenance - I-Light Backbone CONNERS-RCMD |
| Source Of Impact: | Internal |
| Affected: | Backbone CONNERS-RCMD
Member Indiana University East Member Ivy Tech Connersville Member Earlham College Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Purdue Polytechnic Richmond |
| Start Time: | 2023-01-06 05:00:00 |
| End Time: | 2023-01-06 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Vendor Zayo Engineers perform maintenance to install new fiber and augment the CONNERS-RCMD path. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0065366 |
| Subject: | Maintenance - I-Light Members Ivy Tech Evansville and University of Evansville |
| Source Of Impact: | Internal |
| Affected: | Member Ivy Tech Evansville
Member University of Evansville |
| Start Time: | 2023-01-04 17:00:00 |
| End Time: | 2023-01-04 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065421 |
| Subject: | Maintenance - I-Light Member Marian University |
| Source Of Impact: | Internal |
| Affected: | Member Marian University |
| Start Time: | 2023-01-15 05:00:00 |
| End Time: | 2023-01-15 11:00:00 |
| Outgoing Notification Text | I-Light and Member Marian University Engineers will be performing maintenance to audit and clean their fiber path back to the I-Light Core. Outages are expected. The entire window is reserved. |
| Ticket No.: | CHG0065324 |
| Subject: | Maintenance - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2023-01-10 05:01:00 |
| End Time: | 2023-01-10 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct mandated fiber relocation at Old US 41. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0065399 |
| Subject: | Maintenance - I-Light Member Butler University |
| Source Of Impact: | Internal |
| Affected: | Member Butler University |
| Start Time: | 2023-01-10 05:00:00 |
| End Time: | 2023-01-10 06:30:00 |
| Outgoing Notification Text | The affected listed will remain available while I-Light Engineers perform maintenance to clean up FPC alarms on mprtrj.iphe.ilight.net. The entire window is reserved. |
| Ticket No.: | CHG0065382 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone BATE-SHLB
Backbone IPHE-SHLB Backbone CONNERS-RCMD Backbone BATE-CONNERS Member Indiana University East Member Ivy Tech Connersville Member Earlham College Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond Member Purdue Polytechnic Richmond |
| Start Time: | 2023-01-06 08:01:00 |
| End Time: | 2023-01-06 13:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065342 |
| Subject: | Maintenance - I-Light Backbones DEPAUWLIB-GNCS and DEPAUWLIB-WABASHHAYS |
| Source Of Impact: | Internal |
| Affected: | Backbone DEPAUWLIB-GNCS
Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College |
| Start Time: | 2023-01-04 12:00:00 |
| End Time: | 2023-01-04 13:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065326 |
| Subject: | Maintenance Completed - I-Light opt.oakc provisioning |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2022-12-29 18:00:00 |
| End Time: | 2022-12-29 20:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0065199 |
| Subject: | Maintenance - I-Light Backbone GARY-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone GARY-STAR
Peer Indiana GigaPOP |
| Start Time: | 2023-01-09 06:01:00 |
| End Time: | 2023-01-09 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged cable in Chicago, IL. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |