Generated Report for I-Light

I-Light Network Operations Report
2022-11-25 - 2022-12-08

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0127156	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbone EVVL-IUSMEVVL	Undetermined	Undetermined	Closed	2022-11-27 01:21:33	2022-11-27 01:21:34	0 days 0 hr 0 min
INC0127397	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS	Circuit - Damaged Fiber	Vendor	Resolved	2022-11-30 08:41:18	2022-11-30 19:45:22	0 days 11 hr 4 min
INC0127904	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbone DLPH-LFYT	Undetermined	Undetermined	Resolved	2022-12-07 11:27:41	2022-12-07 11:29:07	0 days 0 hr 1 min

Unscheduled Outages Detail

Ticket No.:	INC0127156
Subject:	Brief Outage - I-Light Backbone EVVL-IUSMEVVL
Source Of Impact:	Undetermined
Affected:	ILN-EVVL-IUSMEVVL-FIBR-25395 Backbone EVVL-IUSMEVVL Member University of Evansville Member University of Southern Indiana
Current State:	Closed
Start Time:	2022-11-27 01:21:33
End Time:	2022-11-27 01:21:34
Outgoing Notification Text	The affected listed was briefly unavailable. I-Light and Astound Engineers were engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0127397
Subject:	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS
Source Of Impact:	Vendor
Affected:	ILN-DEPAUWLIB-WABASHHAYS-10GE-25406 Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College
Current State:	Resolved
Start Time:	2022-11-30 08:41:18
End Time:	2022-11-30 19:45:22
Outgoing Notification Text	The affected listed are now available. Vendor Zayo OSP Manager has reported techs are now hands off. Splicing has been completed on new fibers restoring all services. No further outages are expected. Traffic rerouted via redundant connections.

Ticket No.:	INC0127904
Subject:	Brief Outage - I-Light Backbone DLPH-LFYT
Source Of Impact:	Undetermined
Affected:	ILN-DLPH-LFYT-FIBR-1506 Backbone DLPH-LFYT Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana GigaPOP Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation
Current State:	Resolved
Start Time:	2022-12-07 11:27:41
End Time:	2022-12-07 11:29:07
Outgoing Notification Text	The listed are now available following a brief outage. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for biref outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:	CHG0064995
Subject:	Maintenance - I-Light Member University of Indianapolis
Source Of Impact:	Vendor
Affected:	Member University of Indianapolis
Start Time:	2022-12-16 05:00:00
End Time:	2022-12-16 11:00:00
Outgoing Notification Text	The affected listed will be unavailable while Vendor Crown Castle Engineers perform maintenance to conduct a mandatory fiber relocate. An outage of up to three (3) hours is expected. The entire window is reserved.

Ticket No.:	CHG0064912
Subject:	Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL
Source Of Impact:	Vendor
Affected:	Backbone ISUFEDERAL-ROSEHUL Member Ivy Tech Terre Haute Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology
Start Time:	2022-12-14 05:01:00
End Time:	2022-12-14 11:00:00
Outgoing Notification Text	The affected listed will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, December 15, 2022. The third activity date is scheduled for Friday, December 16, 2022.

Ticket No.:	CHG0064949
Subject:	Maintenance - I-Light Member DePauw University
Source Of Impact:	Internal
Affected:	Member DePauw University
Start Time:	2023-01-02 13:00:00
End Time:	2023-01-03 01:00:00
Outgoing Notification Text

Ticket No.:	CHG0065006
Subject:	Maintenance 2 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-12-15 05:01:00
End Time:	2022-12-15 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, December 16, 2022.

Ticket No.:	CHG0064760
Subject:	Maintenance 2 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Franklin
Start Time:	2022-12-13 05:01:00
End Time:	2022-12-13 10:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to complete road relocation along S Ohio St in Martinsville, IN. An outage of up to two (2) hours is expected. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, December 14, 2022.

Ticket No.:	CHG0064923
Subject:	Maintenance 2 of 2- I-Light Backbone CONNERS-RCMD
Source Of Impact:	Internal
Affected:	Backbone CONNERS-RCMD Member Indiana University East Member Ivy Tech Connersville Member Earlham College Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Purdue Polytechnic Richmond
Start Time:	2022-12-16 05:00:00
End Time:	2022-12-16 11:00:00
Outgoing Notification Text	The affected listed will be unavailable while I-Light and Vendor Zayo Engineers perform maintenance to install new fiber and augment the CONNERS-RCMD path. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 2.

Ticket No.:	CHG0064948
Subject:	Maintenance - I-Light Backbones DEPAUWLIB-GNCS and DEPAUWLIB-WABASHHAYS
Source Of Impact:	Internal
Affected:	Backbone DEPAUWLIB-GNCS Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College
Start Time:	2022-12-20 15:30:00
End Time:	2022-12-20 17:30:30
Outgoing Notification Text	The affected listed will be unavailable while I-Light Engineers perform maintenance to relocate bbsw.depauwlib.ilight.net. An outage of up to thirty (30) minutes is expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0064761
Subject:	Maintenance 3 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Franklin
Start Time:	2022-12-14 05:01:00
End Time:	2022-12-14 10:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to complete road relocation along S Ohio St in Martinsville, IN. An outage of up to two (2) hours is expected. The entire window is reserved. This is maintenance window 3 of 3.

Ticket No.:	CHG0064809
Subject:	Maintenance - I-Light Backbone KOKM-LFYT
Source Of Impact:	Internal
Affected:	Backbone KOKM-LFYT Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo Member Indiana University Kokomo
Start Time:	2022-12-12 05:00:00
End Time:	2022-12-12 11:00:00
Outgoing Notification Text	The affected listed will be unavailable while I-Light and Vendor Zayo Engineers perform maintenance to repair fiber damage. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0064759
Subject:	Maintenance 1 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Franklin
Start Time:	2022-12-12 05:01:00
End Time:	2022-12-12 10:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to complete road relocation along S Ohio St in Martinsville, IN. An outage of up to two (2) hours is expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Tuesday, December 13, 2022. The third activity date is scheduled for Wednesday, December 14, 2022.

Ticket No.:	CHG0065001
Subject:	Maintenance - Indiana GigaPOP cpe-rtr.indyzoo3.indiana.gigapop.net Reboot
Source Of Impact:	Internal
Affected:
Start Time:	2022-12-12 05:00:00
End Time:	2022-12-12 11:00:00
Outgoing Notification Text

Ticket No.:	CHG0064950
Subject:	Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-12-14 05:01:00
End Time:	2022-12-14 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, December 15, 2022. The third activity date is scheduled for Friday, December 16, 2022.

Ticket No.:	CHG0064879
Subject:	Maintenance 3 of 3 Completed - I-Light Backbone TRRH-VINC
Source Of Impact:	Vendor
Affected:	Backbone TRRH-VINC Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Start Time:	2022-12-09 05:01:00
End Time:	2022-12-09 11:00:00
Outgoing Notification Text	The affected listed remained available while Vendor Joink Engineers performed non-disruptive maintenance. The entire window was reserved. The maintenance is now complete. This is maintenance window 3 of 3.

Ticket No.:	CHG0065007
Subject:	Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-12-16 05:01:00
End Time:	2022-12-16 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 3 of 3.