Generated Report for I-Light

I-Light Network Operations Report
2022-11-11 - 2022-11-24

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0126087	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS	Circuit - Damaged Fiber	Vendor	Closed	2022-11-12 02:07:21	2022-11-13 01:23:19	0 days 23 hr 15 min
INC0126414	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Various Backbones	Unannounced Maintenance	Vendor	Resolved	2022-11-16 05:08:01	2022-11-16 07:53:23	0 days 2 hr 45 min
INC0126597	3 - Moderate	3 - Moderate	Availability - I-Light Backbone CLMB-IPIU	Undetermined	Undetermined	Closed	2022-11-18 03:00:24	2022-11-18 03:26:44	0 days 0 hr 26 min
INC0126661	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU	Undetermined	Undetermined	Resolved	2022-11-18 17:49:34	2022-11-18 17:51:01	0 days 0 hr 1 min
INC0126770	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbones ARSN-IPHE and IPHE-IPIU	Undetermined	Undetermined	Closed	2022-11-20 19:34:27	2022-11-20 19:35:59	0 days 0 hr 1 min
INC0126910	3 - Moderate	3 - Moderate	Brief Outage - I-Light Various Backbones	Undetermined	Undetermined	Closed	2022-11-22 18:33:30	2022-11-22 18:35:02	0 days 0 hr 1 min
INC0126915	3 - Moderate	3 - Moderate	Brief Outage - I-Light Various Backbones	Undetermined	Undetermined	Resolved	2022-11-22 19:17:36 2022-11-22 19:29:33	2022-11-22 19:18:58 2022-11-22 19:31:50	0 days 0 hr 1 min 0 days 0 hr 2 min

Unscheduled Outages Detail

Ticket No.:	INC0126087
Subject:	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS
Source Of Impact:	Vendor
Affected:	ILN-DEPAUWLIB-WABASHHAYS-10GE-25406 Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College
Current State:	Closed
Start Time:	2022-11-12 02:07:21
End Time:	2022-11-13 01:23:19
Outgoing Notification Text	The affected listed is now available. Vendor Zayo Engineers were engaged and discovered a damaged tube in a splice enclosure. Zayo Field Technicians dispatched to complete repairs. All services have been restored. No further outages are expected.

Ticket No.:	INC0126414
Subject:	Outage Resolved - I-Light Various Backbones
Source Of Impact:	Vendor
Affected:	ILN-LGNR-SBND-FIBR-1511 Backbone LGNR-SBND Backbone IPHE-SBND Backbone FTWY-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Manchester University - Ft. Wayne Campus Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College Peer Indiana GigaPOP
Current State:	Resolved
Start Time:	2022-11-16 05:08:01
End Time:	2022-11-16 07:53:23
Outgoing Notification Text	The affected listed is now available. Vendor Zayo Engineers were engaged and reported maintenance. Traffic rerouted via redundant connections.

Ticket No.:	INC0126597
Subject:	Availability - I-Light Backbone CLMB-IPIU
Source Of Impact:	Undetermined
Affected:	ILN-CLMB-SHLB-FIBR-24219 Backbone CLMB-IPIU Backbone CLMB-SHLB Backbone HPER-IPHE Member Delaware County CES Member Franklin College Member Hanover College Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Sellersburg Member Martin University Member Oakland City University Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Wabash College Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV
Current State:	Closed
Start Time:	2022-11-18 03:00:24
End Time:	2022-11-18 03:26:44
Outgoing Notification Text	The affected listed is now available. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the outage. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0126661
Subject:	Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU
Source Of Impact:	Undetermined
Affected:	ILN-IPHE-SBND-100GE-24342 Backbone IPHE-IPIU Backbone IPHE-SBND Member University of Notre Dame Member WNIT Michiana Public Braodcasting Corporation Member Michiana Hematology Member WBAA, PBS Station W. Lfyt Member Valparaiso University Member Purdue NorthWest Westville Campus Memebr Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Wabash College Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Holy Cross College Member Purdue Northwest Hammond Campus Member Indiana University South Bend Member Indiana University Northwest Member Bethel University
Current State:	Resolved
Start Time:	2022-11-18 17:49:34
End Time:	2022-11-18 17:51:01
Outgoing Notification Text	The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0126770
Subject:	Brief Outage - I-Light Backbones ARSN-IPHE and IPHE-IPIU
Source Of Impact:	Undetermined
Affected:	ILN-ARSN-IPHE-100GE-24297 ILN-IPHE-IPIU-100GE-24328 ILN-IPHE-IPIU-100GE-23907 Backbone ARSN-IPHE Backbone IPHE-IPIU Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University Ft. Wayne Member Ivy Tech Fort Wayne Member Trine University Member Ball State University Member Manchester University Ft. Wayne Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Kokomo Member Indiana Institute of Technology Ft. Wayne Member Goshen College Member Purdue University Ft Wayne Member Ivy Tech Northwest Member St. Francis Crown Point Member Indiana University Fort Wayne Member Indiana University Kokomo Member Anderson University Member Purdue Polytechnic Anderson Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Vincennes University Fort Branch Member Michiana Hematology Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Valparaiso University Member Tecumseh Area Partnership Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Franklin College Member Deaware County CES Member Indiana Office of Technology Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson
Current State:	Closed
Start Time:	2022-11-20 19:34:27
End Time:	2022-11-20 19:35:59
Outgoing Notification Text	The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0126910
Subject:	Brief Outage - I-Light Various Backbones
Source Of Impact:	Undetermined
Affected:	ILN-IPIU-SBND-100GE-24338 ILN-IPIU-LFYT-100GE-24337 Backbone IPIU-SBND Backbone IPHE-IPIU Backbone IPIU-LFYT Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel Univeristy Member Anderson University Member University of Notre Dame Member Vincennes University - Subaru Member Michiana Hematology Member WBAA, PBS Station W. Lfyt Member Valparaiso University Member Purdue Polytechnic Richmond Member Purdue NorthWest Westville Campus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Purdue Polytechnic Columbus Member Wabash College Member Trine University Member Manchester University - North Manchester Campus Member Manchester University - Ft. Wayne Campus Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member DePauw University Member Purdue Polytechnic Anderson
Current State:	Closed
Start Time:	2022-11-22 18:33:30
End Time:	2022-11-22 18:35:02
Outgoing Notification Text	The affected listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation via INC0126915 into the root cause for the brief outage observed. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0126915
Subject:	Brief Outage - I-Light Various Backbones
Source Of Impact:	Undetermined
Affected:	ILN-IPIU-SBND-100GE-24338 ILN-IPIU-LFYT-100GE-24337 Backbone IPIU-SBND Backbone IPHE-IPIU Backbone IPIU-LFYT Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel Univeristy Member Anderson University Member University of Notre Dame Member Vincennes University - Subaru Member Michiana Hematology Member WBAA, PBS Station W. Lfyt Member Valparaiso University Member Purdue Polytechnic Richmond Member Purdue NorthWest Westville Campus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Purdue Polytechnic Columbus Member Wabash College Member Trine University Member Manchester University - North Manchester Campus Member Manchester University - Ft. Wayne Campus Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member DePauw University Member Purdue Polytechnic Anderson
Current State:	Resolved
Start Time:	2022-11-22 19:17:36
End Time:	2022-11-22 19:18:58
Outgoing Notification Text	The affected listed experienced two (2) more subsequent brief outages following the brief outage tracked via INC0126910. Vendor Zayo Engineers have been engaged further investigation into the root cause for all brief outages observed. The reason for brief outages is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:	CHG0064648
Subject:	Maintenance 1 of 3 Completed - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-11-29 05:01:00
End Time:	2022-11-29 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute remained available while Vendor Joink Engineers performed non-disruptive maintenance. Maintenance is completed. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, November 30, 2022. The third activity date is scheduled for Thursday, December 1, 2022.

Ticket No.:	CHG0064643
Subject:	Maintenance 1 of 3 - I-Light Backbone TRRH-VINC
Source Of Impact:	Vendor
Affected:	Backbone TRRH-VINC Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Start Time:	2022-12-07 05:01:00
End Time:	2022-12-07 11:00:00
Outgoing Notification Text	The affected listed will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, December 8, 2022. The third activity date is scheduled for Friday, December 9, 2022.

Ticket No.:	CHG0064760
Subject:	Maintenance 2 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:
Start Time:	2022-12-13 05:00:00
End Time:	2022-12-13 10:00:00
Outgoing Notification Text	The listed will be unavailable while Zayo completes a road relocation along S Ohio St in Martinsville, IN. An outage is expected and the entire window is reserved. *Please note this is the second window of a 3 night maintenance. The the third night is scheduled for December 14 at 12am-5am ET.

Ticket No.:	CHG0064736
Subject:	Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-12-01 05:01:00
End Time:	2022-12-01 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 3 of 3.

Ticket No.:	CHG0064761
Subject:	Maintenance 3 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:
Start Time:	2022-12-14 05:00:00
End Time:	2022-12-14 10:00:00
Outgoing Notification Text	The listed will be unavailable while Zayo completes a road relocation along S Ohio St in Martinsville, IN. An outage is expected and the entire window is reserved. *Please note this is the third and window of a 3 night maintenance.

Ticket No.:	CHG0064602
Subject:	Maintenance - I-Light Various Backbones
Source Of Impact:	Internal
Affected:	Backbone LGNR-SBND Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA PBS Station W Lfyt Member Valparaiso University Member University of St Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft Wayne Member Holy Cross College Member Purdue University Ft Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Peer Indiana GigaPOP
Start Time:	2022-12-02 05:00:00
End Time:	2022-12-02 11:00:00
Outgoing Notification Text	The affected listed will be unavailable while I-Light Engineers perform maintenance to work on Backbone LGNR-SBND, replacing fiber patches at SBND. The entire window is reserved. *Please note the window for the maintenance has been rescheduled for 12/2/22. Traffic will reroute via redundant connections.

Ticket No.:	CHG0064759
Subject:	Maintenance 1 of 3 - I-Light Member Ivy Tech Franklin
Source Of Impact:	Vendor
Affected:	Backbone IPHE-IVYFRNKN Member Ivy Tech Franklin
Start Time:	2022-12-12 05:00:00
End Time:	2022-12-12 10:00:00
Outgoing Notification Text	The listed will be unavailable while Zayo completes a road relocation along S Ohio St in Martinsville, IN. An outage is expected and the entire window is reserved. *Please note this is the first window of a 3 night maintenance. The second window is scheduled for December 13 at 12am-5am ET and the third night is scheduled for December 14 at 12am-5am ET.

Ticket No.:	CHG0064735
Subject:	Maintenance 2 of 3 Completed - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-11-30 05:01:00
End Time:	2022-11-30 11:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute remained available while Vendor Joink Engineers performed non-disruptive maintenance. Maintenance is completed. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, December 1, 2022.