I-Light Network Operations Report
2022-10-28 - 2022-11-10
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0124738 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Closed | 2022-10-28 08:30:59 | 2022-10-28 08:33:31 | 0 days 0 hr 2 min |
| INC0124953 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Closed | 2022-10-31 14:34:26 | 2022-10-31 14:35:45 | 0 days 0 hr 1 min |
| INC0125608 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU | Undetermined | Undetermined | Resolved | 2022-11-07 20:55:47 | 2022-11-07 20:57:28 | 0 days 0 hr 1 min |
| INC0125665 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone KOKM-MARN | Unannounced Maintenance | Vendor | Resolved | 2022-11-08 05:06:59 | 2022-11-08 08:07:59 | 0 days 3 hr 1 min |
| INC0125829 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU | Undetermined | Undetermined | Resolved | 2022-11-09 17:16:30 | 2022-11-09 17:17:51 | 0 days 0 hr 1 min |
| Ticket No.: | INC0124738 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2022-10-28 08:30:59 |
| End Time: | 2022-10-28 08:33:31 |
| Outgoing Notification Text | The affected listed was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0124953 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
| Current State: | Closed |
| Start Time: | 2022-10-31 14:34:26 |
| End Time: | 2022-10-31 14:35:45 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0125608 |
| Subject: | Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPHE-SBND-100GE-24342
Backbone IPHE-SBND Backbone IPHE-IPIU Member WNIT - Michiana Public Broadcasting Corporation Member WBAA, PBS Station W. Lfyt Member Valparaiso University Member Purdue NorthWest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Wabash College Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Holy Cross College Member Purdue Northwest Hammond Campus Member Indiana University South Bend Member Indiana University Northwest Member Bethel University |
| Current State: | Resolved |
| Start Time: | 2022-11-07 20:55:47 |
| End Time: | 2022-11-07 20:57:28 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Zayo Engineers have been engaged for further investigation into the root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0125665 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-10GE-1574
Backbone KOKM-MARN Member Indiana University Kokomo Member Ivy Tech Kokomo |
| Current State: | Resolved |
| Start Time: | 2022-11-08 05:06:59 |
| End Time: | 2022-11-08 08:07:59 |
| Outgoing Notification Text | The affected listed is now available. Vendor Zayo Engineers were engaged and reported maintenance. Maintenance has since been completed, no further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0125829 |
| Subject: | Brief Outage - I-Light Backbones IPHE-SBND and IPHE-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPHE-SBND-100GE-24342
Backbone IPHE-SBND Backbone IPHE-IPIU Member WNIT - Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA, PBS Station W. Lfyt Member Valparaiso University Member Purdue NorthWest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Wabash College Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Holy Cross College Member Purdue Northwest Hammond Campus Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2022-11-09 17:16:30 |
| End Time: | 2022-11-09 17:17:51 |
| Outgoing Notification Text | The affected listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0063949 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone DLPH-LFYT Backbone IPIU-LFYT Backbone KOKM-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member WBAA, PBS Station W. LFYT Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Kokomo Member Wabash College Member Indiana University Kokomo Member Ivy Tech Kokomo Member Holy Cross College Member DePauw University Peer Indiana GigaPOP |
| Start Time: | 2022-11-15 05:01:00 |
| End Time: | 2022-11-15 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace the splice case sep-196699 at South and 6th St located in Lafayette, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. *Please note the updated window for this maintenance. |
| Ticket No.: | CHG0064357 |
| Subject: | Maintenance - I-Light Backbone PFW2-PFW3 |
| Source Of Impact: | Internal |
| Affected: | Backbone PFW2-PFW3
Member University of St. Francis Member Purdue University Ft. Wayne Member Ivy Tech Fort Wayne Member Indiana University Fort Wayne |
| Start Time: | 2022-11-15 11:30:00 |
| End Time: | 2022-11-15 12:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while I-Light and Purdue Engineers perform maintenance between PFW2 and PFW3 to install attenuators. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0063953 |
| Subject: | Maintenance - I-Light Backbones BLTN-CLMB and HPER-IPHE |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone BLTN-CLMB Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Plainfield Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indianan University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Network |
| Start Time: | 2022-11-18 05:01:00 |
| End Time: | 2022-11-18 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace the splice case for SEP-196634 located at 39.196722°/-85.998854° in Columbus, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |