I-Light Network Operations Report
2022-08-05 - 2022-08-18
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0117573 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone TRRH-VINC | Unannounced Maintenance | Vendor | Closed | 2022-08-09 06:45:02 | 2022-08-09 11:17:13 | 0 days 4 hr 32 min |
| Ticket No.: | INC0117573 |
| Subject: | Outage Resolved - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | ILN-TRRH-VINC-100GE-24283
Backbone TRRH-VINC Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2022-08-09 06:45:02 |
| End Time: | 2022-08-09 11:17:13 |
| Outgoing Notification Text | Backbone TRRH-VINC now available. Vendor JOINK Engineers were contacted and reported maintenance via CHG0062068. Maintenance is completed and no further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0062051 |
| Subject: | Maintenance - I-Light Member University of Indianapolis |
| Source Of Impact: | Vendor |
| Affected: | Member University of Indianapolis |
| Start Time: | 2022-08-30 04:45:00 |
| End Time: | 2022-08-30 10:00:00 |
| Outgoing Notification Text | Member University of Indianapolis will be unavailable while Vendor Crown Castle Engineers perform maintenance to conduct a mandatory cable relocate in Indianapolis, IN. An outage of one (1) hour is expected. The entire window is reserved. |
| Ticket No.: | CHG0062362 |
| Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2022-08-23 04:01:00 |
| End Time: | 2022-08-23 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, August 24, 2022. The third activity date is scheduled for Thursday, August 25, 2022. |
| Ticket No.: | CHG0061744 |
| Subject: | Maintenance 2 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Lawrenceburg
Member Ivy Tech Sellersburg |
| Start Time: | 2022-08-25 04:01:00 |
| End Time: | 2022-08-25 09:00:00 |
| Outgoing Notification Text | Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, August 26, 2022. |
| Ticket No.: | CHG0061906 |
| Subject: | Maintenance 1 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2022-09-07 04:01:00 |
| End Time: | 2022-09-07 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation along SR 46 at Logan Creek. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, September 7, 2022. The third activity date is scheduled for Friday, September 8, 2022. |
| Ticket No.: | CHG0062223 |
| Subject: | Maintenance 1 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Lawrenceburg
Member Ivy Tech Sellersburg |
| Start Time: | 2022-08-24 04:01:00 |
| End Time: | 2022-08-24 09:00:00 |
| Outgoing Notification Text | Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, August 25, 2022. The third activity date is scheduled for Friday, August 26, 2022. |
| Ticket No.: | CHG0062366 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine |
| Start Time: | 2022-08-24 04:01:00 |
| End Time: | 2022-08-24 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, August 25, 2022. The third activity date is scheduled for Friday, August 26, 2022. |
| Ticket No.: | CHG0062276 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ARSN-IVYARSN60 |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IVYARSN60
Member Ivy Tech Anderson 60th Street |
| Start Time: | 2022-08-30 04:01:00 |
| End Time: | 2022-08-30 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance for a road relocation in Carmel, IN (39.993469, -86.0040). An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, August 31, 2022. The third activity date is scheduled for Thursday, September 1, 2022. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0062441 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member hanover College Member University of Southern Indiana Member IU School of Medicine |
| Start Time: | 2022-08-26 04:01:00 |
| End Time: | 2022-08-26 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0062438 |
| Subject: | Maintenance 2 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2022-08-24 04:01:00 |
| End Time: | 2022-08-24 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, August 25, 2022. |
| Ticket No.: | CHG0061933 |
| Subject: | Maintenance 2 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2022-09-08 04:01:00 |
| End Time: | 2022-09-08 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation along SR 46 at Logan Creek. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, September 8, 2022. |
| Ticket No.: | CHG0061745 |
| Subject: | Maintenance 3 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Lawrenceburg
Member Ivy Tech Sellersburg |
| Start Time: | 2022-08-26 04:01:00 |
| End Time: | 2022-08-26 09:00:00 |
| Outgoing Notification Text | Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0062439 |
| Subject: | Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2022-08-25 04:01:00 |
| End Time: | 2022-08-25 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0062440 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member hanover College Member University of Southern Indiana Member IU School of Medicine |
| Start Time: | 2022-08-25 04:01:00 |
| End Time: | 2022-08-25 10:00:00 |
| Outgoing Notification Text | The listed affected will remain available while Vendor Joink Engineers perform non-disruptive maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, August 26, 2022. |
| Ticket No.: | CHG0061934 |
| Subject: | Maintenance 3 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone HPER-IPHE
Backbone CLMB-SHLB Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2022-09-09 04:01:00 |
| End Time: | 2022-09-09 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation along SR 46 at Logan Creek. An outage of up to five (5) hours is expected. The entire window is reserved. This is maintenance window 3 of 3. |