Generated Report for I-Light

I-Light Network Operations Report
2022-07-08 - 2022-07-21

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0114852	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone KOKM-LFYT	Circuit - Damaged Fiber	Vendor	Closed	2022-07-07 01:58:12	2022-07-08 20:57:24	1 days 18 hr 59 min
INC0114999	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbones KOKM-LFYT and KOKM-MARN	Undetermined	Undetermined	Closed	2022-07-08 14:31:23	2022-07-08 14:34:24	0 days 0 hr 3 min
INC0115174	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone GRCCLLG-IVYWRSW	Circuit - Damaged Fiber	Vendor	Closed	2022-07-11 14:18:26	2022-07-12 12:53:24	0 days 22 hr 34 min
INC0115239	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbone GSHN-SBND	Undetermined	Undetermined	Resolved	2022-07-12 14:57:50	2022-07-12 14:59:22	0 days 0 hr 1 min
INC0115966	3 - Moderate	3 - Moderate	Outage Resolved- I-Light Backbone GNCS-IPHE	Circuit - Cut Fiber	Vendor	Resolved	2022-07-20 15:39:57	2022-07-21 11:14:24	0 days 19 hr 34 min

Unscheduled Outages Detail

Ticket No.:	INC0114852
Subject:	Outage Resolved - I-Light Backbone KOKM-LFYT
Source Of Impact:	Vendor
Affected:	ILN-KOKM-LFYT-10GE-1572 Backbone KOKM-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo
Current State:	Closed
Start Time:	2022-07-07 01:58:12
End Time:	2022-07-08 20:57:24
Outgoing Notification Text	Backbone KOKM-LFYT is now available. I-Light Engineers were dispatched to POP KOKM to replace a failed optic which did not restore services. Further investigation was requested via Vendor Zayo into the root cause for the outage. Their OSP team isolated the damage and have reported repairs have been completed with all services restored. No additional outages are expected. Traffic rerouted via redundant connections.

Ticket No.:	INC0114999
Subject:	Brief Outage - I-Light Backbones KOKM-LFYT and KOKM-MARN
Source Of Impact:	Undetermined
Affected:	ILN-KOKM-MARN-10GE-1574 ILN-KOKM-LFYT-10GE-1572 Bakcbone KOKM-LFYT Backbone KOKM-MARN Member Indiana University Kokomo Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo
Current State:	Closed
Start Time:	2022-07-08 14:31:23
End Time:	2022-07-08 14:34:24
Outgoing Notification Text	The listed was briefly unavailable. I-Light Engineers have been engaged for further investigation. The root cause for the brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0115174
Subject:	Outage Resolved - I-Light Backbone GRCCLLG-IVYWRSW
Source Of Impact:	Vendor
Affected:	ILN-GRCCLLG-IVYWRSW-10GE-23953 Backbone GRCCLLG-IVYWRSW Member Ivy Tech Warsaw Member Manchester University - North Manchester Campus
Current State:	Closed
Start Time:	2022-07-11 14:18:26
End Time:	2022-07-12 12:53:24
Outgoing Notification Text	Backbone GRCCLLG-IVYWRSW is now available. Vendor Zayo OSP Team located fiber damage in a splice case in Warsaw, IN that has since been repaired. Technicians are now hands off. No further outages are expected. Traffic rerouted via redundant connections.

Ticket No.:	INC0115239
Subject:	Brief Outage - I-Light Backbone GSHN-SBND
Source Of Impact:	Undetermined
Affected:	ILN-GSHN-SBND-10GE-25077 Backbone GSHN-SBND Member Goshen College Member Valparaiso University Member Ivy Tech Warsaw Member Manchester University - North Manchester Campus
Current State:	Resolved
Start Time:	2022-07-12 14:57:50
End Time:	2022-07-12 14:59:22
Outgoing Notification Text	Backbone GSHN-SBND was briefly unavailable. Vendor Zayo Engineering has been engaged for further investigation via Vendor Zayo into the root cause for the outage. They confirmed no planned maintenance or emergency repair activity was taking place that would have caused the disruption in service. The reason for brief outage is undetermined. Traffic rerouted via redundant connections.

Ticket No.:	INC0115966
Subject:	Outage Resolved- I-Light Backbone GNCS-IPHE
Source Of Impact:	Vendor
Affected:	ILN-GNCS-IPHE-100GE-24277 Backbone GNCS-IPHE Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Indiana University Southeast Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Current State:	Resolved
Start Time:	2022-07-20 15:39:57
End Time:	2022-07-21 11:14:24
Outgoing Notification Text	Backbone GNCS-IPHE is now available. Vendor Zayo Engineers were engaged and reported fiber was damaged by 3rd party construction. Crews have completed splicing restoring all services. No further outages are expected. Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:	CHG0061576
Subject:	Maintenance 2 of 3 Completed - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-07-22 04:01:00
End Time:	2022-07-22 10:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute remained available while Vendor Joink Engineers performed non-disruptive fiber maintenance. Maintenance has been completed. This was maintenance window 2 of 3. The third activity date is scheduled for Saturday, July 23, 2022.

Ticket No.:	CHG0061577
Subject:	Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-07-23 04:01:00
End Time:	2022-07-23 10:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. This is maintenance window 3 of 3.

Ticket No.:	CHG0061651
Subject:	Maintenance 1 of 3 - I-Light Various Backbones
Source Of Impact:	Vendor
Affected:	Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East
Start Time:	2022-08-01 04:01:00
End Time:	2022-08-01 09:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation located at SR 46 in Morris, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Tuesday, August 2, 2022. The third activity date is scheduled for Wednesday, August 3, 2022.

Ticket No.:	CHG0061744
Subject:	Maintenance 2 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg
Start Time:	2022-08-03 04:00:00
End Time:	2022-08-03 09:00:00
Outgoing Notification Text	Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage is expected and the entire window is reserved. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for August 4th 2022.

Ticket No.:	CHG0061756
Subject:	Maintenance 3 of 3 - I-Light Various Backbones
Source Of Impact:	Vendor
Affected:	Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East
Start Time:	2022-08-03 04:01:00
End Time:	2022-08-03 09:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation located at SR 46 in Morris, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3.

Ticket No.:	CHG0061772
Subject:	Maintenance - I-Light Backbone TRRH-VINC
Source Of Impact:	Internal
Affected:	Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Start Time:	2022-07-26 04:00:00
End Time:	2022-07-26 10:00:00
Outgoing Notification Text	I-Light and Vendor Zayo Engineers will be performing maintenance to conduct fiber work at POP VINC. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0061654
Subject:	Maintenance - I-Light Member Huntington University
Source Of Impact:	Internal
Affected:
Start Time:	2022-07-22 16:00:00
End Time:	2022-07-23 00:00:00
Outgoing Notification Text

Ticket No.:	CHG0061745
Subject:	Maintenance 3 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg
Start Time:	2022-08-04 04:00:00
End Time:	2022-08-04 09:00:00
Outgoing Notification Text	Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage is expected and the entire window is reserved. Please note - This is maintenance window 3 of 3.

Ticket No.:	CHG0061728
Subject:	Maintenance - I-Light Various Backbones
Source Of Impact:	Internal
Affected:	Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Forty Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson
Start Time:	2022-07-27 04:00:00
End Time:	2022-07-27 07:00:00
Outgoing Notification Text	I-Light Engineering will be performing fiber maintenance at POP LFYT on Span MTAY-LFYT. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0061743
Subject:	Maintenance 1 of 3 - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg
Start Time:	2022-08-02 04:00:00
End Time:	2022-08-02 09:00:00
Outgoing Notification Text	Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing LH fiber along SR 46 in New Point, IN. An outage is expected and the entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for August 3rd 2022.

Ticket No.:	CHG0061746
Subject:	Maintenance Completed - I-Light Member Purdue Polytechnic Kokomo (redundancy work)
Source Of Impact:	Internal
Affected:	Member Purdue Polytechnic Kokomo
Start Time:	2022-07-22 04:00:00
End Time:	2022-07-22 10:00:00
Outgoing Notification Text

Ticket No.:	CHG0061583
Subject:	Maintenance Completed - I-Light Member Huntington University-Arizona Campus
Source Of Impact:	Vendor
Affected:	Member Huntington University-Arizona Campus
Start Time:	2022-07-22 06:00:00
End Time:	2022-07-22 08:00:00
Outgoing Notification Text	Member Huntington University-Arizona Campus remained available while Vendor Sun Corridor performed maintenance to conduct circuit grooming. All circuits are redundant and no outage was expected. Maintenance has been completed.

Ticket No.:	CHG0061755
Subject:	Maintenance 2 of 3 - I-Light Various Backbones
Source Of Impact:	Vendor
Affected:	Backbone BATE-SHLB Backbone BATE-CONNERS Backbone IPHE-SHLB Backbone CONNERS-RCMD Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg Member Purdue Polytechnic Richmond Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Indiana University East
Start Time:	2022-08-02 04:01:00
End Time:	2022-08-02 09:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct road relocation located at SR 46 in Morris, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, August 3, 2022.