Generated Report for I-Light

I-Light Network Operations Report
2022-06-24 - 2022-07-07

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0114052	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS	Circuit - Damaged Fiber	Vendor	Closed	2022-06-26 05:32:13	2022-06-27 00:43:25	0 days 19 hr 11 min
INC0114611	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbone BLTN-CLMB	Undetermined	Undetermined	Resolved	2022-07-02 22:46:39	2022-07-02 22:48:50	0 days 0 hr 2 min
INC0114920	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbone TRRH-VINC	Undetermined	Undetermined	Resolved	2022-07-07 16:22:54	2022-07-07 16:24:35	0 days 0 hr 1 min
INC0114852	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbone KOKM-LFYT	Circuit - Damaged Fiber	Vendor	Resolved	2022-07-07 01:58:12	2022-07-08 20:57:24	1 days 18 hr 59 min
INC0114928	3 - Moderate	3 - Moderate	Brief Outage - I-Light Backbones IPHE-IPIU and LFYT-MTAY	Undetermined	Undetermined	Resolved	2022-07-07 17:59:46	2022-07-07 18:01:20	0 days 0 hr 1 min
INC0114907	3 - Moderate	3 - Moderate	Outage Resolved - I-Light Backbones BLTN-IPHE and BLTN-HPER	Circuit - Cut Fiber	Vendor	Resolved	2022-07-07 14:38:37	2022-07-07 20:26:00	0 days 5 hr 47 min

Unscheduled Outages Detail

Ticket No.:	INC0114052
Subject:	Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS
Source Of Impact:	Vendor
Affected:	ILN-DEPAUWLIB-WABASHHAYS-10GE-25406 Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College
Current State:	Closed
Start Time:	2022-06-26 05:32:13
End Time:	2022-06-27 00:43:25
Outgoing Notification Text	Backbone DEPAUWLIB-WABASHHAYS is now available. Vendor Zayo Engineers were engaged to repair damaged fiber. Technicians dispatched restoring services. No further outages are expected. Traffic rerouted via redundant connections.

Ticket No.:	INC0114611
Subject:	Brief Outage - I-Light Backbone BLTN-CLMB
Source Of Impact:	Undetermined
Affected:	ILN-BLTN-CLMB-LAG-24864 Backbone BLTN-CLMB Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member WYIN Lakeshore TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Plainfield Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone
Current State:	Resolved
Start Time:	2022-07-02 22:46:39
End Time:	2022-07-02 22:48:50
Outgoing Notification Text	Backbone BLTN-CLMB was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0114920
Subject:	Brief Outage - I-Light Backbone TRRH-VINC
Source Of Impact:	Undetermined
Affected:	ILN-TRRH-VINC-100GE-24283 Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Current State:	Resolved
Start Time:	2022-07-07 16:22:54
End Time:	2022-07-07 16:24:35
Outgoing Notification Text	Backbone TRRH-VINC was briefly unavailable. I-Light Engineers have been engaged for further investigation. The root cause for the brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0114852
Subject:	Outage Resolved - I-Light Backbone KOKM-LFYT
Source Of Impact:	Vendor
Affected:	ILN-KOKM-LFYT-10GE-1572 Backbone KOKM-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo
Current State:	Resolved
Start Time:	2022-07-07 01:58:12
End Time:	2022-07-08 20:57:24
Outgoing Notification Text	Backbone KOKM-LFYT is now available. I-Light Engineers were dispatched to POP KOKM to replace a failed optic which did not restore services. Further investigation was requested via Vendor Zayo into the root cause for the outage. Their OSP team isolated the damage and have reported repairs have been completed with all services restored. No additional outages are expected. Traffic rerouted via redundant connections.

Ticket No.:	INC0114928
Subject:	Brief Outage - I-Light Backbones IPHE-IPIU and LFYT-MTAY
Source Of Impact:	Undetermined
Affected:	ILN-LFYT-MTAY-100GE-24336 ILN-IPIU-SBND-100GE-24338 Backbone IPHE-IPIU Backbone LFYT-MTAY Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tec h Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Fort Wayne Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member University of Notre Dame Member Michiana Hematology Member Valparaiso University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue Polytechnic Anderson
Current State:	Resolved
Start Time:	2022-07-07 17:59:46
End Time:	2022-07-07 18:01:20
Outgoing Notification Text	The listed was briefly unavailable. I-Light Engineering has been engaged for further investigation. The root cause for the brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Ticket No.:	INC0114907
Subject:	Outage Resolved - I-Light Backbones BLTN-IPHE and BLTN-HPER
Source Of Impact:	Vendor
Affected:	ILN-BLTN-IPHE-100GE-24322 ILN-BLTN-IPHE-100GE-24323 Backbone BLTN-HPER Backbone BLTN-IPHE Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Plainfield Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member IU School of Medicine Health Science Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member Indiana University Northwest
Current State:	Resolved
Start Time:	2022-07-07 14:38:37
End Time:	2022-07-07 20:26:00
Outgoing Notification Text	The listed are now available. Vendor South Central Indiana REMC was engaged for further investigation. Their OSP dispatched to location of damaged fiber and restored services. No further outages are expected. Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:	CHG0061265
Subject:	Maintenance - I-Light Various Backbones
Source Of Impact:	Vendor
Affected:	Backbone HPER-IPHE Backbone CLMB-SHLB Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic Columbus Member Ivy Tech Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network
Start Time:	2022-07-13 04:01:00
End Time:	2022-07-13 09:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace and upgrade a faulty splice case. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0061211
Subject:	Maintenance 2 of 3 - I-Light Backbone TRRH-VINC
Source Of Impact:	Vendor
Affected:	Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana University Member IU School of Medicine Health Science
Start Time:	2022-07-13 04:01:00
End Time:	2022-07-13 10:00:00
Outgoing Notification Text	Backbone TRRH-VINC will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance 2 of 3. The third activity date is scheduled for Thursday, July 14, 2022.

Ticket No.:	CHG0061212
Subject:	Maintenance 3 of 3 - I-Light Backbone TRRH-VINC
Source Of Impact:	Vendor
Affected:	Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana University Member IU School of Medicine Health Science
Start Time:	2022-07-14 04:01:00
End Time:	2022-07-14 10:00:00
Outgoing Notification Text	Backbone TRRH-VINC will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance 3 of 3.

Ticket No.:	CHG0061118
Subject:	Maintenance 1 of 3 - I-Light Backbone TRRH-VINC
Source Of Impact:	Vendor
Affected:	Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana University Member IU School of Medicine Health Science
Start Time:	2022-07-12 04:01:00
End Time:	2022-07-12 10:00:00
Outgoing Notification Text	Backbone TRRH-VINC will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance 1 of 3. The second activity date is scheduled for Wednesday, July 13, 2022. The third activity date is scheduled for Thursday, July 14, 2022.

Ticket No.:	CHG0061289
Subject:	Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL
Source Of Impact:	Vendor
Affected:	Backbone ISUFEDERAL-ROSEHUL Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology
Start Time:	2022-07-19 04:01:00
End Time:	2022-07-19 10:00:00
Outgoing Notification Text	The listed will be unavailable while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, July 20, 2022. The third activity date is scheduled for Thursday, July 21, 2022.

Ticket No.:	CHG0060682
Subject:	Maintenance 2 of 2 - I-Light Member Ivy Tech Wabash
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Wabash
Start Time:	2022-07-12 05:00:00
End Time:	2022-07-12 06:00:00
Outgoing Notification Text	Member Ivy Tech Wabash will be unavailable while Vendor Metronet Engineers perform maintenance to conduct a software upgrade. The entire window is reserved. This is maintenance window 2 of 2.

Ticket No.:	CHG0061283
Subject:	Maintenance - I-Light Backbone TRRH-VINC
Source Of Impact:	Internal
Affected:	Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science
Start Time:	2022-07-15 04:00:00
End Time:	2022-07-15 10:00:00
Outgoing Notification Text	I-Light and Vendor Zayo Engineers will be performing maintenance to conduct fiber work at POP VINC. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:	CHG0061288
Subject:	Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Terre Haute
Start Time:	2022-07-19 04:01:00
End Time:	2022-07-19 10:00:00
Outgoing Notification Text	Member Ivy Tech Terre Haute will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, July 20, 2022. The third activity date is scheduled for Thursday, July 21, 2022.

Ticket No.:	CHG0061219
Subject:	Maintenance Completed - I-Light Various Backbones
Source Of Impact:	Internal
Affected:	Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Polytechnic Richmond Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson
Start Time:	2022-07-08 04:00:00
End Time:	2022-07-08 10:00:00
Outgoing Notification Text	I-Light Engineering performed maintenance to complete fiber cleaning at POP MTAY along Backbone LFYT-MTAY. Maintenance has been completed. Traffic rerouted via redundant connections.

Ticket No.:	CHG0060681
Subject:	Maintenance 1 of 2 Completed - I-Light Member Ivy Tech Wabash
Source Of Impact:	Vendor
Affected:	Member Ivy Tech Wabash
Start Time:	2022-07-08 05:00:00
End Time:	2022-07-08 06:00:00
Outgoing Notification Text	Member Ivy Tech Wabash was unavailable while Vendor Metronet Engineers performed maintenance to conduct a software upgrade. Maintenance has been completed. This was maintenance window 1 of 2. The second activity date is scheduled for Friday, July 8, 2022.