I-Light Network Operations Report
2022-05-27 - 2022-06-09
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0111890 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Back CLMB-IPIU | Undetermined | Undetermined | Closed | 2022-06-01 16:03:20 | 2022-06-01 16:05:01 | 0 days 0 hr 1 min |
| INC0111983 | 3 - Moderate | 3 - Moderate | Brief Outage Resolved - I-Light Backbone BATE-CONNERS | Unannounced Maintenance | Vendor | Closed | 2022-06-02 14:29:30 | 2022-06-02 14:30:30 | 0 days 0 hr 1 min |
| INC0112202 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Member Backbone EVVL-IUSMEVVL | Hardware | Internal | Resolved | 2022-06-05 21:44:24 | 2022-06-06 22:27:30 | 1 days 0 hr 43 min |
| INC0112437 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Resolved | 2022-06-08 11:37:57 | 2022-06-08 11:39:15 | 0 days 0 hr 1 min |
| Ticket No.: | INC0111890 |
| Subject: | Brief Outage - I-Light Back CLMB-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-IPIU-LAG-24865
Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Peer Indiana GigaPOP |
| Current State: | Closed |
| Start Time: | 2022-06-01 16:03:20 |
| End Time: | 2022-06-01 16:05:01 |
| Outgoing Notification Text | The listed was briefly unavailable. I-Light Engineering has been engaged for further investigation into the root cause for the brief outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0111983 |
| Subject: | Brief Outage Resolved - I-Light Backbone BATE-CONNERS |
| Source Of Impact: | Vendor |
| Affected: | ILN-BATE-CONNERS-10GE-4126
Backbone BATE-CONNERS Member Indiana University East Member Ivy Tech Connersville Member Earlham College Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg |
| Current State: | Closed |
| Start Time: | 2022-06-02 14:29:30 |
| End Time: | 2022-06-02 14:30:30 |
| Outgoing Notification Text | Backbone BATE-CONNERS was briefly unavailable. Vendor Zayo Technicians were onsite at POP Connersville troubleshooting an issue and inadvertently bumped fiber. All services have since restored. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0112202 |
| Subject: | Outage Resolved - I-Light Member Backbone EVVL-IUSMEVVL |
| Source Of Impact: | Internal |
| Affected: | ILN-EVVL-IUSMEVVL-FIBR-25395
Backbone EVVL-IUSMEVVL Member University of Evansville Member University of Southern Indiana |
| Current State: | Resolved |
| Start Time: | 2022-06-05 21:44:24 |
| End Time: | 2022-06-06 22:27:30 |
| Outgoing Notification Text | Member Backbone EVVL-IUSMEVVL is now available. Vendor Astound Engineers were engaged and dispatched to repair fiber damage. Additionally, I-Light Engineers were engaged and dispatched to replace a failed optic. All services have since been restored. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0112437 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2022-06-08 11:37:57 |
| End Time: | 2022-06-08 11:39:15 |
| Outgoing Notification Text | Backbone CLMB-NEWA was briefly unavailable. I-Light Engineers have been engaged for further investigation into the root cause for the brief outage observed. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0059807 |
| Subject: | Maintenance - I-Light Core Nodes GNCS, IPHE, and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Node GNCS
Core Node IPHE Core Node IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone GNCS-IPHE Backbone BLTN-IPHE Backbone ARSN-IPHE Backbone IPHE-IPIU Fiber/Service Provider CenturyLink Member Ivy Tech Logansport Member University of Notre Dame Member Ivy Tech Wabash Member Ivy Tech Fairbanks Member Indiana Office of Technology Member Ivy Tech Indianapolis Central Office Member Indiana Wesleyan University Member IU Radio and TV Member Franklin College Member Indiana University Bloomington and Indianapolis Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Vincennes University Fort Branch Member Michiana Hematology Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Valparaiso University Member Tecumseh Area Partnership Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member IU Foundation Member St. Francis Crown Point Member Ivy Tech Logansport Member Holy Cross College Member Purdue Northwest Hammond Campus Member Delaware County CES Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-06-17 04:00:00 |
| End Time: | 2022-06-17 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes GNCS, IPHE, and IPIU. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths; however, individual member connections will experience an outage. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059808 |
| Subject: | Maintenance - I-Light Various Core Nodes |
| Source Of Impact: | Internal |
| Affected: | Core Node IPIU
Core Node GARY Core Node LFYT Core Node MTAY Backbone GARY-MTAY Backbone GARY-GARY Backbone LFYT-MTAY Backbone IPIU-SBND Backbone LFYT-WABASH Backbone LFYT-LFYT Backbone KOKM-LFYT Backbone IPIU-LFYT Backbone IPIU-IPIU Backbone IPHE-IPIU Backbone INSH-IPIU Backbone ICTC-IPIU Backbone ILN-ING Member Michiana Hematology Member Purdue Northwest Westville Campus Member Purdue Northwest Hammond Campus Member Valparaiso University Member Purdue Polytechnic South Bend Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue University Ft. Wayne Member Ivy Tech Northwest Member Indiana University Northwest Member Indiana University Bloomington and Indianapolis Member Purdue Polytechnic Anderson Member University of Notre Dame Member Purdue University Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Vincennes University Lebanon Member University of Indianapolis Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic New Albany Member Ivy Tech Fort Wayne Member Purdue Polytechnic Columbus Member WFYI Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Logansport Member Ivy Tech Kokomo Member Ivy Tech Indianapolis Central Office Member Ivy Tech Fairbanks Member Ivy Tech Elkhart Member Ivy Tech Anderson 60th Street Member Ivy Tech Anderson Member Indiana University Fort Wayne Member Butler University Member Indiana Office of Technology Member Legislative Services Agency Member I-Light Streaming Group Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Franklin College Member University of Southern Indiana Member Earlham College Member DePauw University Member Ivy Tech Connersville Member IU Research Network Member Bethel University Member Anderson University |
| Start Time: | 2022-06-22 04:00:00 |
| End Time: | 2022-06-22 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes IPIU, GARY, LFYT, and MTAY. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths; however, individual member connections will experience an outage. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059804 |
| Subject: | Maintenance - I-Light Various Core Nodes |
| Source Of Impact: | Internal |
| Affected: | Core Node EVVL
Core Node GNCS Core Node NEWA Core Node OAKC Core Node TRRH Core Node VINC Backbone TRRH-VINC Backbone VINC-VINC Backbone TRRH-TRRH Backbone OAKC-VINC Backbone OAKC-OAKC Backbone NEWA-NEWA Backbone ISUFEDERAL-TRRH Backbone GNCS-TRRH Backbone EVVL-OAKC Backbone EVVL-NEWA Backbone EVVL-IUSMEVVL Backbone EVVL-EVVL Backbone CROT-NEWA Backbone CLMB-NEWA Backbone DEPAUWLIB-GNCS Backbone GNCS-GNCS Backbone GNCS-ROSEHUL Member Vincennes University Member Vincennes University Fort Branch Member Rose Hulman Venture Member Purdue Polytechnic New Albany Member Indiana University Southeast Member Ivy Tech Terre Haute Member Ivy Tech Sellersburg Member Indiana State University Federal Hall Member Indiana State University Member Ivy Tech Evansville Member University of Southern Indiana Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana University Southeast Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Madison Member Hanover College Member IU School of Medicine Health Science Member Ivy Tech Greencastle Member DePauw University |
| Start Time: | 2022-06-16 04:00:00 |
| End Time: | 2022-06-16 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes EVVL, GNCS, NEWA, OAKC, TRRH, and VINC. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths; however, individual member connections will experience an outage. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059811 |
| Subject: | Maintenance - I-Light Core Nodes GARY, FTWY, and SBND |
| Source Of Impact: | Internal |
| Affected: | Core Node GARY
Core Node FTWY Core Node SBND Backbone GARY-SBND Backbone SBND-SBND Backbone MCCI-SBND Backbone IPIU-SBND Backbone GSHN-SBND Backbone FTWY-SBND Member Purdue Polytechnic South Bend Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue Polytechnic Anderson Member Michiana Hematology Member Ivy Tech South Bend Member Ivy Tech Elkhart Member Indiana University South Bend Member University of Notre Dame Member Holy Cross College Member Bethel University |
| Start Time: | 2022-06-23 04:00:00 |
| End Time: | 2022-06-23 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes GARY, FTWY, and SBND. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths; however, individual member connections will experience an outage. The entire maintenance window is reserved. |