I-Light Network Operations Report
2022-04-29 - 2022-05-12
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0110163 | 3 - Moderate | 3 - Moderate | Availability - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2022-05-12 04:05:01 | 2022-05-12 06:38:02 | 0 days 2 hr 33 min |
| Ticket No.: | INC0110163 |
| Subject: | Availability - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-MCCI-SBND-FIBR-1510
ILN-MCCI-SBND-10GE-25432 ILN-MCCI-SBND-FIBR-03811 Backbone MCCI-SBND Backbone GARY-SBND Backbone IPHE-IPIU Backbone IPIU-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue Northwest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2022-05-12 04:05:01 |
| End Time: | 2022-05-12 06:38:02 |
| Outgoing Notification Text | The listed is now available. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0059806 |
| Subject: | Maintenance - I-Light Various Core Nodes |
| Source Of Impact: | Internal |
| Affected: | Core Node ARSN
Core Node FTWY Core Node IPHE Core Node MARN Core Node MUNC Backbone ARSN-IPHE Backbone FTWY-STFRNCS Backbone FTWY-PARKVIEW Backbone FTWY-MNCHSTR Backbone FTWY-MARN Backbone FTWY-LGNR Backbone FTWY-IVYFTWN Backbone FTWY-FTWY Backbone MUNC-RCMD Backbone ARSN-IVYARSN60 Backbone ARSN-ARSN Backbone ANDERSON-ARSN Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University Ft. Wayne Member Ivy Tech Fort Wayne Member Trine University Member Ball State University Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Kokomo Member Indiana Institute of Technology Ft. Wayne Member Goshen College Member Ivy Tech Northwest Member St. Francis Crown Point Member Indiana University Fort Wayne Member Indiana University Kokomo Member Anderson University Member Purdue Polytechnic Anderson Member Trine University Ft. Wayne Member University of St. Francis Member Ivy Tech Richmond Member Indiana University East Member Manchester University Ft. Wayne Campus Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville Member Anderson University Member Purdue Polytechnic Anderson Member University of Notre Dame Member Ivy Tech Anderson 60th Street |
| Start Time: | 2022-06-02 04:00:00 |
| End Time: | 2022-06-02 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes ARSN, FTWY, IPHE, MARN, and MUNC. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059772 |
| Subject: | Maintenance - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Member WNIT Michiana Public Broadcasting Corporation Member University of Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University |
| Start Time: | 2022-05-16 04:00:00 |
| End Time: | 2022-05-16 05:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to conduct a warm restart of an optical card in South Bend. No impact should be observed. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0059811 |
| Subject: | Maintenance - I-Light Core Nodes GARY, FTWY, and SBND |
| Source Of Impact: | Internal |
| Affected: | Core Node GARY
Core Node FTWY Core Node SBND Backbone GARY-SBND Backbone SBND-SBND Backbone MCCI-SBND Backbone IPIU-SBND Backbone GSHN-SBND Backbone FTWY-SBND Member Purdue Polytechnic South Bend Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue Polytechnic Anderson Member Michiana Hematology Member Ivy Tech South Bend Member Ivy Tech Elkhart Member Indiana University South Bend Member University of Notre Dame Member Holy Cross College Member Bethel University |
| Start Time: | 2022-06-23 04:00:00 |
| End Time: | 2022-06-23 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes GARY, FTWY, and SBND. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059804 |
| Subject: | Maintenance - I-Light Various Core Nodes |
| Source Of Impact: | Internal |
| Affected: | Core Node EVVL
Core Node GNCS Core Node NEWA Core Node OAKC Core Node TRRH Core Node VINC Backbone TRRH-VINC Backbone VINC-VINC Backbone TRRH-TRRH Backbone OAKC-VINC Backbone OAKC-OAKC Backbone NEWA-NEWA Backbone ISUFEDERAL-TRRH Backbone GNCS-TRRH Backbone EVVL-OAKC Backbone EVVL-NEWA Backbone EVVL-IUSMEVVL Backbone EVVL-EVVL Backbone CROT-NEWA Backbone CLMB-NEWA Backbone DEPAUWLIB-GNCS Backbone GNCS-GNCS Backbone GNCS-ROSEHUL Member Vincennes University Member Vincennes University Fort Branch Member Rose Hulman Venture Member Purdue Polytechnic New Albany Member Indiana University Southeast Member Ivy Tech Terre Haute Member Ivy Tech Sellersburg Member Indiana State University Federal Hall Member Indiana State University Member Ivy Tech Evansville Member University of Southern Indiana Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana University Southeast Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Madison Member Hanover College Member IU School of Medicine Health Science Member Ivy Tech Greencastle Member DePauw University |
| Start Time: | 2022-05-27 04:00:00 |
| End Time: | 2022-05-27 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes EVVL, GNCS, NEWA, OAKC, TRRH, and VINC. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059803 |
| Subject: | Maintenance - I-Light Core Nodes BLTN, CLMB, and IPHE |
| Source Of Impact: | Internal |
| Affected: | Core Node BLTN
Core Node CLMB Core Node IPHE Backbone BLTN-CLMB Backbone BLTN-IPHE Backbone BLTN-BLTN Backbone BLTN-REEVES Fiber/Service Provider Centurylink Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member Vincennes University Indiana Deal School Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Plainfield Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member IU School of Medicine Health Science Member Indiana University Northwest Member IU Radio and TV Member Indiana University Bloomington and Indianapolis Member IU Research Network Member Calumet College of Saint Joseph |
| Start Time: | 2022-06-01 04:00:00 |
| End Time: | 2022-06-01 09:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes BLTN, CLMB, and IPHE. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0058960 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-MARN
Backbone IPHE-IPIU Backbone IPHE-SBND Backbone FTWY-HUNTNGTN Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indianan Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-05-19 04:01:00 |
| End Time: | 2022-05-19 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate 144ct fiber in Ft Wayne, IN. An outage of up to four (4) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Friday, May 20, 2022. |
| Ticket No.: | CHG0059808 |
| Subject: | Maintenance - I-Light Various Core Nodes |
| Source Of Impact: | Internal |
| Affected: | Core Node IPIU
Core Node GARY Core Node LFYT Core Node MTAY Backbone GARY-MTAY Backbone GARY-GARY Backbone LFYT-MTAY Backbone IPIU-SBND Backbone LFYT-WABASH Backbone LFYT-LFYT Backbone KOKM-LFYT Backbone IPIU-LFYT Backbone IPIU-IPIU Backbone IPHE-IPIU Backbone INSH-IPIU Backbone ICTC-IPIU Backbone ILN-ING Member Michiana Hematology Member Purdue Northwest Westville Campus Member Purdue Northwest Hammond Campus Member Valparaiso University Member Purdue Polytechnic South Bend Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue University Ft. Wayne Member Ivy Tech Northwest Member Indiana University Northwest Member Indiana University Bloomington and Indianapolis Member Purdue Polytechnic Anderson Member University of Notre Dame Member Purdue University Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Vincennes University Lebanon Member University of Indianapolis Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic New Albany Member Ivy Tech Fort Wayne Member Purdue Polytechnic Columbus Member WFYI Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Logansport Member Ivy Tech Kokomo Member Ivy Tech Indianapolis Central Office Member Ivy Tech Fairbanks Member Ivy Tech Elkhart Member Ivy Tech Anderson 60th Street Member Ivy Tech Anderson Member Indiana University Fort Wayne Member Butler University Member Indiana Office of Technology Member Legislative Services Agency Member I-Light Streaming Group Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Franklin College Member University of Southern Indiana Member Earlham College Member DePauw University Member Ivy Tech Connersville Member IU Research Network Member Bethel University Member Anderson University |
| Start Time: | 2022-06-22 04:00:00 |
| End Time: | 2022-06-22 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes IPIU, GARY, LFYT, and MTAY. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0058961 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-MARN
Backbone IPHE-IPIU Backbone IPHE-SBND Backbone FTWY-HUNTNGTN Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indianan Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-05-20 04:01:00 |
| End Time: | 2022-05-20 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate 144ct fiber in Ft Wayne, IN. An outage of up to four (4) hours is expected. The entire window is reserved. *Please note the rescheduled window. Traffic will reroute via redundant connections. This is maintenance window 2 of 2. |
| Ticket No.: | CHG0059807 |
| Subject: | Maintenance - I-Light Core Nodes GNCS, IPHE, and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Node GNCS
Core Node IPHE Core Node IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone GNCS-IPHE Backbone BLTN-IPHE Backbone ARSN-IPHE Backbone IPHE-IPIU Fiber/Service Provider CenturyLink Member Ivy Tech Logansport Member University of Notre Dame Member Ivy Tech Wabash Member Ivy Tech Fairbanks Member Indiana Office of Technology Member Ivy Tech Indianapolis Central Office Member Indiana Wesleyan University Member IU Radio and TV Member Franklin College Member Indiana University Bloomington and Indianapolis Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Vincennes University Fort Branch Member Michiana Hematology Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Valparaiso University Member Tecumseh Area Partnership Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member IU Foundation Member St. Francis Crown Point Member Ivy Tech Logansport Member Holy Cross College Member Purdue Northwest Hammond Campus Member Delaware County CES Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-06-17 04:00:00 |
| End Time: | 2022-06-17 10:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes GNCS, IPHE, and IPIU. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |
| Ticket No.: | CHG0059800 |
| Subject: | Maintenance - I-Light Core Nodes CLMB, IPIU, and NEWA |
| Source Of Impact: | Internal |
| Affected: | Core Node CLMB
Core Node IPIU Core Node NEWA Backbone BLTN-CLMB Backbone CLMB-IPIU Backbone CLMB-NEWA Backbone CLMB-CLMB Backbone CLMB-CROT Backbone CLMB-IPIU Backbone CLMB-IUPUC Backbone CLMB-IVYCLMB Member Vincennes University Fort Branch Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member Vincennes University Plainfield Member WYIN Lakeshore TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Plainfield Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Southeast Water Tower Square Member Wabash College Member St. Mary of the Woods College Member Indiana University Bloomington and Indianapolis |
| Start Time: | 2022-05-26 04:00:00 |
| End Time: | 2022-05-26 09:00:00 |
| Outgoing Notification Text | I-Light Engineering will be performing maintenance to complete line card upgrades on Core Nodes CLMB, IPIU, and NEWA. The listed will be unavailable for up to 15 minutes. Backbone traffic will switch to protection paths. The entire maintenance window is reserved. |