I-Light Network Operations Report
2022-04-01 - 2022-04-14
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0107708 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS | Circuit - Damaged Fiber | Vendor | Closed | 2022-04-09 15:12:18 | 2022-04-10 03:17:17 | 0 days 12 hr 4 min |
| INC0107916 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone LFYT-MTAY | Undetermined | Undetermined | Resolved | 2022-04-13 02:46:27
2022-04-13 03:48:24 |
2022-04-13 02:47:48
2022-04-13 03:49:51 |
0 days 0 hr 1 min
0 days 0 hr 1 min |
| Ticket No.: | INC0107708 |
| Subject: | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS |
| Source Of Impact: | Vendor |
| Affected: | ILN-DEPAUWLIB-WABASHHAYS-10GE-25406
Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College |
| Current State: | Closed |
| Start Time: | 2022-04-09 15:12:18 |
| End Time: | 2022-04-10 03:17:17 |
| Outgoing Notification Text | Backbone DEPAUWLIB-WABASHHAYS is now available. Vendor Zayo Engineers were dispatched and rolled fibers between both A and Z locations to restore services. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0107916 |
| Subject: | Brief Outage - I-Light Backbone LFYT-MTAY |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-MTAY-100GE-24336
Backbone LFYT-MTAY Member Goshen College Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2022-04-13 02:46:27 |
| End Time: | 2022-04-13 02:47:48 |
| Outgoing Notification Text | Backbone LFYT-MTAY was briefly unavailable. I-Light Engineers have been engaged for further investigation. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0058961 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-MARN
Backbone IPHE-IPIU Backbone IPHE-SBND Backbone FTWY-HUNTNGTN Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indianan Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-04-22 04:01:00 |
| End Time: | 2022-04-22 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate 144ct fiber in Ft Wayne, IN. An outage of up to four (4) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 2. |
| Ticket No.: | CHG0058960 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-MARN
Backbone IPHE-IPIU Backbone IPHE-SBND Backbone FTWY-HUNTNGTN Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indianan Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2022-04-21 04:01:00 |
| End Time: | 2022-04-21 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate 144ct fiber in Ft Wayne, IN. An outage of up to four (4) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Friday, April 22, 2022. |