I-Light Network Operations Report
2022-03-04 - 2022-03-17
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0105068 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone KOKM-LFYT | Undetermined | Undetermined | Closed | 2022-03-04 03:02:10 | 2022-03-04 03:02:24 | 0 days 0 hr 0 min |
| INC0105071 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones LFYT-MTAY and GARY-LFYT | Undetermined | Undetermined | Closed | 2022-03-04 03:53:07 | 2022-03-04 03:53:18 | 0 days 0 hr 0 min |
| INC0105256 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Closed | 2022-03-06 19:34:00 | 2022-03-06 19:35:45 | 0 days 0 hr 1 min |
| INC0105293 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS | Circuit - Cut Fiber | Vendor | Resolved | 2022-03-07 18:45:16 | 2022-03-08 17:51:29 | 0 days 23 hr 6 min |
| Ticket No.: | INC0105068 |
| Subject: | Brief Outage - I-Light Backbone KOKM-LFYT |
| Source Of Impact: | Undetermined |
| Affected: | ILN-KOKM-LFYT-10GE-1572
Backbone KOKM-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2022-03-04 03:02:10 |
| End Time: | 2022-03-04 03:02:24 |
| Outgoing Notification Text | Backbone KOKM-LFYT was briefly unavailable. I-Light Engineers were contacted for further investigation into root cause for the brief outage. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0105071 |
| Subject: | Brief Outage - I-Light Backbones LFYT-MTAY and GARY-LFYT |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-MTAY-100GE-24336
Backbone LFYT-MTAY Backbone GARY-LFYT Member Goshen College Member Indiana University / GlobalNOC Member Indiana University Northwest Member IU Foundation Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College |
| Current State: | Closed |
| Start Time: | 2022-03-04 03:53:07 |
| End Time: | 2022-03-04 03:53:18 |
| Outgoing Notification Text | Backbones LFYT-MTAY and GARY-LFYT were briefly unavailable. I-Light Engineers were contacted for further investigation into root cause for the brief outage. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0105256 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
ILN-LFYT-MTAY-100GE-24336 Backbone GARY-LFYT Backbone LFYT-MTAY Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member University of Notre Dame Member Michiana Hematology Member Valparaiso University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Purdue Polytechnic Anderson |
| Current State: | Closed |
| Start Time: | 2022-03-06 19:34:00 |
| End Time: | 2022-03-06 19:35:45 |
| Outgoing Notification Text | The listed was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into root cause for the brief outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0105293 |
| Subject: | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS |
| Source Of Impact: | Vendor |
| Affected: | ILN-DEPAUWLIB-WABASHHAYS-10GE-25406
Backbone DEPAUWLIB-WABASHHAYS Member DePauw University Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2022-03-07 18:45:16 |
| End Time: | 2022-03-08 17:51:29 |
| Outgoing Notification Text | Backbone DEPAUWLIB-WABASHHAYS is now available. Vendor Zayo Technicians arrived onsite at WABASHHAYS at 9AM ET to conduct OTDR testing. A fiber cut was confirmed at/about 12000ft. Technicians were able roll fiber restoring services. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0058118 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-24 04:01:00 |
| End Time: | 2022-03-24 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, March 25, 2022. |
| Ticket No.: | CHG0058117 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-23 04:01:00 |
| End Time: | 2022-03-23 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, March 24, 2022. The third activity date is scheduled for Friday, March 25, 2022. |
| Ticket No.: | CHG0058119 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-25 04:01:00 |
| End Time: | 2022-03-25 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0057870 |
| Subject: | Maintenance Completed - I-Light Member WFYI |
| Source Of Impact: | Vendor |
| Affected: | Member WFYI |
| Start Time: | 2022-03-18 04:00:00 |
| End Time: | 2022-03-18 09:00:00 |
| Outgoing Notification Text | Member WFYI was unavailable while Vendor Crown Castle Engineers performed cable maintenance located in Indianapolis, IN. An outage of up to 90 minutes was expected. Maintenance has been completed. |