I-Light Network Operations Report
2022-02-18 - 2022-03-03
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0104422 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone EVVL-IUSMEVVL | Circuit - Cut Fiber | Vendor | Closed | 2022-02-23 20:24:49 | 2022-02-24 00:58:28 | 0 days 4 hr 33 min |
| INC0104675 | 3 - Moderate | 3 - Moderate | Alarm - I-Light opt.lfyt.ilight.net PTP-1-5-1 | Undetermined | Undetermined | Closed | 2022-02-28 07:04:33 | 2022-02-28 07:05:57 | 0 days 0 hr 1 min |
| Ticket No.: | INC0104422 |
| Subject: | Outage Resolved - I-Light Backbone EVVL-IUSMEVVL |
| Source Of Impact: | Vendor |
| Affected: | bbsw.iusmevvl.ilight.net
ILN-EVVL-VUFTB-10GE-25838 Backbone EVVL-IUSMEVVL Member University of Southern Indiana Member University of Evansville Member IU School of Medicine Health Science |
| Current State: | Closed |
| Start Time: | 2022-02-23 20:24:49 |
| End Time: | 2022-02-24 00:58:28 |
| Outgoing Notification Text | Backbone EVVL-IUSMEVVL is now available. Vendor WOW Business Engineers were engaged and reported the reason a fiber cut. Technicians were dispatched to locate and conduct fiber splicing work in order to restore services. All service have restored. No further outages expected. |
| Ticket No.: | INC0104675 |
| Subject: | Alarm - I-Light opt.lfyt.ilight.net PTP-1-5-1 |
| Source Of Impact: | Undetermined |
| Affected: | ILN-DLPH-LFYT-FIBR-03788 |
| Current State: | Closed |
| Start Time: | 2022-02-28 07:04:33 |
| End Time: | 2022-02-28 07:05:57 |
| Outgoing Notification Text | LOS alarm observed on opt.lfyt.ilight.net PTP-1-5-1 which is the spare fiber path between DLPH-LYFT. I-Light Engineers have requested further investigation via Vendor Zayo into the root cause for the outage observed. The reason for outage is undetermined at this time. |
| Ticket No.: | CHG0057662 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-04 05:01:00 |
| End Time: | 2022-03-04 11:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL remained available while Vendor JOINK Engineers performed Non-Disruptive Fiber Maintenance. The entire window was reserved. Traffic was rerouted via redundant connections. This was maintenance window 3 of 3 Completed. |
| Ticket No.: | CHG0058118 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-24 04:01:00 |
| End Time: | 2022-03-24 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, March 25, 2022. |
| Ticket No.: | CHG0058117 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-23 04:01:00 |
| End Time: | 2022-03-23 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, March 24, 2022. The third activity date is scheduled for Friday, March 25, 2022. |
| Ticket No.: | CHG0057870 |
| Subject: | Maintenance - I-Light Member WFYI |
| Source Of Impact: | Vendor |
| Affected: | Member WFYI |
| Start Time: | 2022-03-18 04:00:00 |
| End Time: | 2022-03-18 09:00:00 |
| Outgoing Notification Text | Member WFYI will be unavailable while Vendor Crown Castle Engineers perform cable maintenance located in Indianapolis, IN. An outage of up to 90 minutes is expected. The entire window is reserved. |
| Ticket No.: | CHG0058119 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2022-03-25 04:01:00 |
| End Time: | 2022-03-25 10:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0057860 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone DLPH-LFYT
Backbone GARY-LFYT Backbone LFYT-MTAY Backbone KOKM-LFYT Backbone IPHE-IPIU Backbone IPIU-LFYT Backbone IPIU-SBND Member WNIT Michiana Public Broadcasting Corporation Member Vincennes Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Member Purdue Polytechnic Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University |
| Start Time: | 2022-03-16 04:01:00 |
| End Time: | 2022-03-16 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair a damaged section of fiber cable located in Lafayette, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0057985 |
| Subject: | Maintenance Completed - I-Light Member IU Research Network |
| Source Of Impact: | Internal |
| Affected: | Member IU Research Network |
| Start Time: | 2022-03-06 13:36:00 |
| End Time: | 2022-03-06 17:00:00 |
| Outgoing Notification Text | I-Light Engineers performed maintenance on Member IU Research Network's backup 40G connection between HYPER-IPHE. Maintenance is complete. |