I-Light Network Operations Report
2021-12-10 - 2021-12-23
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0099874 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone GSHN-SBND | Circuit - Cut Fiber | Vendor | Closed | 2021-12-17 14:39:07 | 2021-12-18 22:02:33 | 1 days 7 hr 23 min |
| Ticket No.: | INC0099874 |
| Subject: | Outage Resolved - I-Light Backbone GSHN-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-GSHN-SBND-10GE-25077
Backbone GSHN-SBND Member Goshen College Member Valparaiso University Member Ivy Tech Warsaw Member Manchester University North Manchester Campus |
| Current State: | Closed |
| Start Time: | 2021-12-17 14:39:07 |
| End Time: | 2021-12-18 22:02:33 |
| Outgoing Notification Text | Backbone GSHN-SBND is now available. Vendor Zayo , Vendor US Signal, and I-Light Engineers were engaged and was able to roll fiber from the damaged connection and repair the circuit restoring services. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0055330 |
| Subject: | Maintenance - I-Light Members Trine University and Trine University-Ft Wayne |
| Source Of Impact: | Internal |
| Affected: | Member Trine University
Member Trine University-Ft Wayne |
| Start Time: | 2021-12-28 11:00:00 |
| End Time: | 2021-12-28 12:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0056709 |
| Subject: | Maintenance - I-Light Member Franklin College |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2022-01-05 16:00:00 |
| End Time: | 2022-01-05 18:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0056669 |
| Subject: | Maintenance - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Vendor |
| Affected: | Backbone GNCS-IPHE
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Indiana University Southeast Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Indiana State University Member Hanover College Member University of Southern Indiana University Member IU School of Medicine Health Science |
| Start Time: | 2022-01-07 05:01:00 |
| End Time: | 2022-01-07 08:00:00 |
| Outgoing Notification Text | Backbone GNCS-IPHE will be unavailable while Vendor Zayo Engineers perform maintenance to conduct network enhancement to ensure continued service reliability. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0054788 |
| Subject: | Maintenance Completed - I-Light Core Nodes IPHE and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Router IPHE
Core Router IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone IPIU-IPIU Backbone ILN-ING Backbone INSH-IPIU Backbone ICTC-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member Valparaiso University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland City University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Marian University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member I-Light Streaming Group Member Legislative Services Agency Member Ivy Tech Indianapolis Central Office Member IU Foundation Member Delaware County CES |
| Start Time: | 2021-12-27 05:00:00 |
| End Time: | 2021-12-27 09:00:00 |
| Outgoing Notification Text | I-Light Engineers performed maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Routers were upgraded sequentially to minimize impact. Maintenance has been completed. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0056683 |
| Subject: | Maintenance Completed - I-Light Backbones FTWY-LGNR and FTWY-MARN |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-LGNR
Backbone FTWY-MARN Backbone FTWY-SBND Backbone IPHE-IPIU Backbone IPHE-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Member Ivy Tech Warsaw Member Goshen College Member St. Francis Crown Point Member Ivy Tech Connersville Member Indiana University Northwest |
| Start Time: | 2021-12-28 05:00:00 |
| End Time: | 2021-12-28 11:00:00 |
| Outgoing Notification Text | I-Light Engineers has performed maintenance on the FTWY-LGNR and FTWY-MARN spans at POP FTWY. Maintenance has been completed. |