I-Light Network Operations Report
2021-11-12 - 2021-11-25
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0097561 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone GNCS-IPHE | Undetermined | Undetermined | Closed | 2021-11-18 04:52:26 | 2021-11-18 04:54:38 | 0 days 0 hr 2 min |
| Ticket No.: | INC0097561 |
| Subject: | Brief Outage - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GNCS-IPHE-100GE-24277
Backbone GNCS-IPHE Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University / GlobalNOC Member Indiana University Southeast Member Indiana University Southeast Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member Rose Hulman Venture Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University Fort Branch Member Vincennes University Jasper Member Vincennes University Plainfield Member Vincennes University Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2021-11-18 04:52:26 |
| End Time: | 2021-11-18 04:54:38 |
| Outgoing Notification Text | Backbone GNCS-IPHE was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into root cause of brief outage observed. Further updates to be provided as they are made available. The reason for brief outage is undetermined at this time. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0055934 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall |
| Start Time: | 2021-11-30 05:01:00 |
| End Time: | 2021-11-30 11:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. This is window 1 of 3. The second activity date is scheduled for Wednesday, December 1, 2021. The third activity date is scheduled for Thursday, December 2, 2021. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055476 |
| Subject: | Maintenance - I-Light Backbones ARSN-MUNC and IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-MUNC
Backbone IPHE-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue Univesity Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member IU Foundation Member Wabash College Member Trine Univeristy Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lafayette Membew Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Purdue University Ft. Wayne Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-12-10 05:01:00 |
| End Time: | 2021-12-10 10:00:00 |
| Outgoing Notification Text | Backbones ARSN-MUNC and IPHE-SBND will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover in Muncie, IN at the intersection of Nebo Rd and River Rd. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0056216 |
| Subject: | Maintenance 3 of 3- I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-12-10 05:01:00 |
| End Time: | 2021-12-10 11:00:00 |
| Outgoing Notification Text | The listed will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0055330 |
| Subject: | Maintenance - I-Light Members Trine University and Trine University-Ft Wayne |
| Source Of Impact: | Internal |
| Affected: | Member Trine University
Member Trine University-Ft Wayne |
| Start Time: | 2021-12-28 11:00:00 |
| End Time: | 2021-12-28 12:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0056025 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-12-07 05:01:00 |
| End Time: | 2021-12-07 11:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a damaged section of fiber cable in order to prevent unexpected outages in South Bend, IN (GPS: 41.751722, -86.729894). Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections . This is maintenance window 2 of 2. |
| Ticket No.: | CHG0056057 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall |
| Start Time: | 2021-12-01 05:01:00 |
| End Time: | 2021-12-01 11:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. This is window 2 of 3. The third activity date is scheduled for Thursday, December 2, 2021. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0056024 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-12-02 05:01:00 |
| End Time: | 2021-12-02 11:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a damaged section of fiber cable in order to prevent unexpected outages in South Bend, IN (GPS: 41.751722, -86.729894). Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections . This is maintenance window 1 of 2. The second activity date is scheduled for Tuesday, December 7, 2021. |
| Ticket No.: | CHG0056217 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-12-08 05:01:00 |
| End Time: | 2021-12-08 11:00:00 |
| Outgoing Notification Text | The listed will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, December 9, 2021. The third activity date is scheduled for Friday, December 10, 2021. |
| Ticket No.: | CHG0056133 |
| Subject: | Maintenance 1 of 2 - I-Light Member Huntington University Arizona Campus |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University Arizona Campus |
| Start Time: | 2021-12-04 04:00:00 |
| End Time: | 2021-12-06 11:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona Campus will be unavailable while Vendor Sun Corridor Engineers perform maintenance to conduct upgrades to their equipment which will enable increased service speeds and more options. They anticipate up to two windows of time when service will be interrupted. Outages will occur over the weekends of December 3rd to 5th and December 10th to 12th and between the hours of 9:00PM MT and 4:00AM MT. Both windows are reserved. |
| Ticket No.: | CHG0056186 |
| Subject: | Maintenance 2 of 2 - I-Light Member Huntington University Arizona Campus |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University Arizona Campus |
| Start Time: | 2021-12-11 04:00:00 |
| End Time: | 2021-12-13 11:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona Campus will be unavailable while Vendor Sun Corridor Engineers perform maintenance to conduct upgrades to their equipment which will enable increased service speeds and more options. They anticipate up to two windows of time when service will be interrupted. Outages will occur over the weekends of December 3rd to 5th and December 10th to 12th and between the hours of 9:00PM MT and 4:00AM MT. Both windows are reserved. |
| Ticket No.: | CHG0056059 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall |
| Start Time: | 2021-12-02 05:01:00 |
| End Time: | 2021-12-02 11:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. This is window 3 of 3. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0056218 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-12-09 05:01:00 |
| End Time: | 2021-12-09 11:00:00 |
| Outgoing Notification Text | The listed will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, December 10, 2021. |
| Ticket No.: | CHG0054788 |
| Subject: | Maintenance - I-Light Core Routers IPHE and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Router IPHE
Core Router IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone IPIU-IPIU Backbone ILN-ING Backbone INSH-IPIU Backbone ICTC-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member Valparaiso University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland City University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Marian University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member I-Light Streaming Group Member Legislative Services Agency Member Ivy Tech Indianapolis Central Office Member IU Foundation Member Delaware County CES |
| Start Time: | 2021-12-27 05:00:00 |
| End Time: | 2021-12-27 09:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Outages are anticipated while routers are rebooted. Routers will be upgraded sequentially to minimize impact. The entire window is reserved. Traffic will reroute via redundant connections. |