I-Light Network Operations Report
2021-10-29 - 2021-11-11
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0096445 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones CLMB-NEWA and CLMB-CROT | Circuit - Cut Fiber | Vendor | Closed | 2021-11-04 17:19:39 | 2021-11-05 16:24:25 | 0 days 23 hr 4 min |
| INC0096786 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Resolved | 2021-11-09 12:04:33 | 2021-11-09 12:07:30 | 0 days 0 hr 2 min |
| Ticket No.: | INC0096445 |
| Subject: | Outage Resolved - I-Light Backbones CLMB-NEWA and CLMB-CROT |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-NEWA-100GE-24295
ILN-CLMB-CROT-10GE-3836 Backbone CLMB-CROT Backbone CLMB-NEWA Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast Member Hanover College |
| Current State: | Closed |
| Start Time: | 2021-11-04 17:19:39 |
| End Time: | 2021-11-05 16:24:25 |
| Outgoing Notification Text | Backbones CLMB-NEWA and CLMB-CROT are now available. Vendor Zayo Engineers reported crews located damage caused by local construction near Bartholomew County Fairgrounds in Columbus, IN. Technicians repaired a damaged 144ct cable along Highway 11. Splicing is complete. Traffic rerouted via redundant connections. No further outages are expected. |
| Ticket No.: | INC0096786 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
| Current State: | Resolved |
| Start Time: | 2021-11-09 12:04:33 |
| End Time: | 2021-11-09 12:07:30 |
| Outgoing Notification Text | Backbone CLMB-NEWA was briefly unavailable. I-Light Engineers have been engaged for further investigation into root cause for the brief outage observed. Further updates to be provided as they are made available. The reason for brief outage is undetermined at this time. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0055870 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Internal |
| Affected: | Backbone IPHE-SBND
Backbone IPHE-IPIU Backbone FTWY-SBND Backbone FTWY-LGNR Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-11-19 05:00:00 |
| End Time: | 2021-11-19 11:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to conduct testing on fibers between LGNR-SBND. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055476 |
| Subject: | Maintenance - I-Light Backbones ARSN-MUNC and IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-MUNC
Backbone IPHE-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue Univesity Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member IU Foundation Member Wabash College Member Trine Univeristy Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lafayette Membew Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Purdue University Ft. Wayne Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-11-30 05:01:00 |
| End Time: | 2021-11-30 10:00:00 |
| Outgoing Notification Text | Backbones ARSN-MUNC and IPHE-SBND will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover in Muncie, IN at the intersection of Nebo Rd and River Rd. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055629 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-16 05:01:00 |
| End Time: | 2021-11-16 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, November 17, 2021. The third activity date is scheduled for Thursday, November 18, 2021. |
| Ticket No.: | CHG0055330 |
| Subject: | Maintenance - I-Light Members Trine University and Trine University-Ft Wayne |
| Source Of Impact: | Internal |
| Affected: | Member Trine University
Member Trine University-Ft Wayne |
| Start Time: | 2021-12-28 11:00:00 |
| End Time: | 2021-12-28 12:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0055710 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-23 05:01:00 |
| End Time: | 2021-11-23 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will rerouted via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, November 24, 2021. The third activity date is scheduled for Thursday, November 25, 2021. |
| Ticket No.: | CHG0055730 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone EVVL-OAKC |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-OAKC
Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-15 05:01:00 |
| End Time: | 2021-11-15 10:00:00 |
| Outgoing Notification Text | Backbone EVVL-OAKC will be unavailable while Vendor Zayo Engineers perform maintenance to rebuild damaged splice enclosure. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Tuesday, November 16, 2021. |
| Ticket No.: | CHG0055878 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone EVVL-OAKC |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-OAKC
Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-16 05:01:00 |
| End Time: | 2021-11-16 10:00:00 |
| Outgoing Notification Text | Backbone EVVL-OAKC will be unavailable while Vendor Zayo Engineers perform maintenance to rebuild damaged splice enclosure. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 2. |
| Ticket No.: | CHG0055802 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-17 05:01:00 |
| End Time: | 2021-11-17 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, November 18, 2021. |
| Ticket No.: | CHG0055803 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Ivy Tech Terre Haute Member Vincennes University Subaru Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-11-18 05:01:00 |
| End Time: | 2021-11-18 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0054788 |
| Subject: | Maintenance - I-Light Core Routers IPHE and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Router IPHE
Core Router IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone IPIU-IPIU Backbone ILN-ING Backbone INSH-IPIU Backbone ICTC-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member Valparaiso University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland City University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Marian University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member I-Light Streaming Group Member Legislative Services Agency Member Ivy Tech Indianapolis Central Office Member IU Foundation Member Delaware County CES |
| Start Time: | 2021-12-27 05:00:00 |
| End Time: | 2021-12-27 09:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Outages are anticipated while routers are rebooted. Routers will be upgraded sequentially to minimize impact. The entire window is reserved. Traffic will reroute via redundant connections. |