I-Light Network Operations Report
2021-10-15 - 2021-10-28
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0094912 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones FTWY-FTWY and FTWY-STFRNCS | Undetermined | Undetermined | Closed | 2021-10-19 19:40:00 | 2021-10-19 19:42:39 | 0 days 0 hr 2 min |
| INC0095069 | 3 - Moderate | 3 - Moderate | Availability - I-Light Backbone BLTN-CLMB | Undetermined | Undetermined | Resolved | 2021-10-21 05:36:23 | 2021-10-21 06:26:53 | 0 days 0 hr 50 min |
| INC0095179 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone BLTN-CLMB | Undetermined | Undetermined | Resolved | 2021-10-22 05:35:17 | 2021-10-22 05:35:47 | 0 days 0 hr 0 min |
| INC0095717 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones ARSN-IPHE and IPHE-SBND | Undetermined | Undetermined | Closed | 2021-10-28 14:50:13 | 2021-10-28 14:53:04 | 0 days 0 hr 2 min |
| Ticket No.: | INC0094912 |
| Subject: | Brief Outage - I-Light Backbones FTWY-FTWY and FTWY-STFRNCS |
| Source Of Impact: | Undetermined |
| Affected: | ILN-FTWY-FTWY-10GE-25933
ILN-FTWY-FTWY-10GE-25932 ILN-FTWY-FTWY-10GE-25931 ILN-FTWY-FTWY-10GE-26157 Backbone FTWY-FTWY Backbone FTWY-STFRNCS Member Purdue University Ft. Wayne Member University of St. Francis |
| Current State: | Closed |
| Start Time: | 2021-10-19 19:40:00 |
| End Time: | 2021-10-19 19:42:39 |
| Outgoing Notification Text | Backbones FTWY-FTWY and FTWY-STFRNCS was briefly unavailable. I-Light Engineers have been engaged for further investigation; however, the reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0095069 |
| Subject: | Availability - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Undetermined |
| Affected: | ILN-BLTN-CLMB-LAG-24864
Backbone BLTN-CLMB Member Delaware County CES Member Franklin College Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member Indiana University Purdue University Columbus Learning Center Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU Foundation Member IU Research Network Member IU/IUPUI Campus Phone Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Plainfield Member Martin University Member St. Francis Crown Point Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WNIN Tri State Public Media Evansville Member WYIN Lakeshore Public TV |
| Current State: | Resolved |
| Start Time: | 2021-10-21 05:36:23 |
| End Time: | 2021-10-21 06:26:53 |
| Outgoing Notification Text | Backbone BLTN-CLMB is now available following an outage. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the outage observed. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0095179 |
| Subject: | Brief Outage - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Undetermined |
| Affected: | ILN-BLTN-CLMB-LAG-24864
Backbone BLTN-CLMB Member Delaware County CES Member Franklin College Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member Indiana University Purdue University Columbus Learning Center Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU Foundation Member IU Research Network Member IU/IUPUI Campus Phone Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Plainfield Member Martin University Member St. Francis Crown Point Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WNIN Tri State Public Media Evansville Member WYIN Lakeshore Public TV |
| Current State: | Resolved |
| Start Time: | 2021-10-22 05:35:17 |
| End Time: | 2021-10-22 05:35:47 |
| Outgoing Notification Text | Backbone BLTN-CLMB was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the outage observed. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0095717 |
| Subject: | Brief Outage - I-Light Backbones ARSN-IPHE and IPHE-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ARSN-IPHE-100GE-24297
ILN-IPHE-SBND-100GE-24342 Backbone ARSN-IPHE Backbone IPHE-SBND Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University Ft. Wayne Member Ivy Tech Fort Wayne Member IU Foundation Member Trine University Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Kokomo Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Goshen College Member St. Francis Crown Point Member Purdue University Ft. Wayne Member Indiana University Fory Wayne Member Indiana University Kokomo Memnber Anderson University Member Purdue Polytechnic Anderson Member University of Notre Dame Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaison University Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Wabash College Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Holy Cross College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University South Bend Member Indiana University Northwest Member Bethel University |
| Current State: | Closed |
| Start Time: | 2021-10-28 14:50:13 |
| End Time: | 2021-10-28 14:53:04 |
| Outgoing Notification Text | Backbones ARSN-IPHE and IPHE-SBND were briefly unavailable. I-Light Engineers were engaged and have requested further investigation via Vendor Zayo into the root cause of the brief outage observed. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0054788 |
| Subject: | Maintenance - I-Light Core Routers IPHE and IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Router IPHE
Core Router IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone IPIU-IPIU Backbone ILN-ING Backbone INSH-IPIU Backbone ICTC-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member Valparaiso University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland City University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Marian University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member I-Light Streaming Group Member Legislative Services Agency Member Ivy Tech Indianapolis Central Office Member IU Foundation Member Delaware County CES |
| Start Time: | 2021-12-27 05:00:00 |
| End Time: | 2021-12-27 09:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Outages are anticipated while routers are rebooted. Routers will be upgraded sequentially to minimize impact. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055476 |
| Subject: | Maintenance - I-Light Backbones ARSN-MUNC and IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-MUNC
Backbone IPHE-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue Univesity Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member IU Foundation Member Wabash College Member Trine Univeristy Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lafayette Membew Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Purdue University Ft. Wayne Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-11-10 05:01:00 |
| End Time: | 2021-11-10 10:00:00 |
| Outgoing Notification Text | Backbones ARSN-MUNC and IPHE-SBND will be unavailable while Vendor Zayo Engineers perform maintenance to conduct a cutover in Muncie, IN at the intersection of Nebo Rd and River Rd. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055485 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone IPIU-LFYT Member Purdue Polytechnic Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafatette Member Indiana Institute of Technology Ft. Wayne Member Vincennes Subaru Member Holy Cross College Member Goshen College Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Purdue Polytechnic Columbus Member Earlham College Member DePauw University Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-11-03 04:01:00 |
| End Time: | 2021-11-03 09:00:00 |
| Outgoing Notification Text | The listed will remain available while Vendor Zayo Engineers perform maintenance to conduct a routine fiber audit located at E 200 S Tippecanoe County, IN. No outages are available. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055330 |
| Subject: | Maintenance - I-Light Members Trine University and Trine University-Ft Wayne |
| Source Of Impact: | Internal |
| Affected: | Member Trine University
Member Trine University-Ft Wayne |
| Start Time: | 2021-12-28 11:00:00 |
| End Time: | 2021-12-28 12:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0055298 |
| Subject: | Maintenance - I-Light Backbone LFYT-WABASH |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-WABASH
Member DePauw University Member Wabash College |
| Start Time: | 2021-11-05 04:01:00 |
| End Time: | 2021-11-05 09:00:00 |
| Outgoing Notification Text | Backbone LFYT-WABASH will be unavailable while Vendor Wintek Corporation Engineers perform maintenance to upgrade fiber infrastructure. An outage of 15-45 minutes is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0055003 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Backbone IPHE-IPIU Member Purdue Polytechnic Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member Vincennes University Subaru Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member DePauw University |
| Start Time: | 2021-11-04 04:01:00 |
| End Time: | 2021-11-04 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct mandated fiber relocation located at E 200 S and Dayton Rd. Lafayette, IN. An outage of three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Friday, November 5, 2021. |
| Ticket No.: | CHG0055266 |
| Subject: | Maintenance 2 of 3 Completed - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2021-10-29 04:01:00 |
| End Time: | 2021-10-29 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute remained available while Vendor JOINK Engineers performed non-disruptive maintenance. The entire window was reserved. This was maintenance window 2 of 3. The third activity date is scheduled for Saturday, October 30, 2021. Maintenance 2 of 3 Completed. |
| Ticket No.: | CHG0055340 |
| Subject: | Maintenance 2 of 3 Completed - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Sothern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-10-29 04:01:00 |
| End Time: | 2021-10-29 10:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC remained available while Vendor JOINK Engineers performed Non-Disruptive Maintenance. The entire window was reserved. In the event of an unforeseen outage, traffic was rerouted via redundant connections. This was maintenance window 2 of 3. The third activity date is scheduled for Saturday, October 30, 2021. Maintenance 2 of 3 Completed. |
| Ticket No.: | CHG0055341 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Sothern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-10-30 04:01:00 |
| End Time: | 2021-10-30 10:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC remained available while Vendor JOINK Engineers performed Non-Disruptive Maintenance. No outages occurred. The maintenance is now complete. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0055267 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2021-10-30 04:01:00 |
| End Time: | 2021-10-30 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute remained available while Vendor JOINK Engineers performed non-disruptive maintenance. No outages occured. The maintenance is now complete. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0055461 |
| Subject: | Maintenance Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone IPIU-LFYT Member Purdue Polytechnic Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafatette Member Indiana Institute of Technology Ft. Wayne Member Vincennes Subaru Member Holy Cross College Member Goshen College Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Purdue Polytechnic Columbus Member Earlham College Member DePauw University Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-11-01 04:01:00 |
| End Time: | 2021-11-01 09:00:00 |
| Outgoing Notification Text | The listed remained available while Vendor Zayo Engineers performed demand maintenance for repair on damaged 144f for approximately 3700ft located at S 900 E & I-26 in Lafayette, IN. Maintenance has been completed. |