I-Light Network Operations Report
2021-10-01 - 2021-10-14
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0093810 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone ARSN-IPHE | Undetermined | Undetermined | Closed | 2021-10-06 06:50:27 | 2021-10-06 06:50:38 | 0 days 0 hr 0 min |
INC0093978 | 3 - Moderate | 3 - Moderate | Availability - I-Light Backbone IVYWRSW-LGNR | Undetermined | Undetermined | Closed | 2021-10-08 04:22:53 | 2021-10-08 05:35:44 | 0 days 1 hr 12 min |
INC0094050 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Various Backbones | Circuit - Cut Fiber | Vendor | Resolved | 2021-10-08 22:24:52 | 2021-10-09 22:00:42 | 0 days 23 hr 35 min |
INC0094130 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2021-10-10 20:49:25 | 2021-10-10 20:50:34 | 0 days 0 hr 1 min |
Ticket No.: | INC0093810 |
Subject: | Brief Outage - I-Light Backbone ARSN-IPHE |
Source Of Impact: | Undetermined |
Affected: | ILN-IPHE-SBND-100GE-24342
ILN-ARSN-IPHE-100GE-24297 Backbone ARSN-IPHE Backbone IPHE-SBND Member Anderson University Member Ball State University Member Bethel University Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member IU Foundation Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WNIT - Michiana Public Broadcasting Corporation |
Current State: | Closed |
Start Time: | 2021-10-06 06:50:27 |
End Time: | 2021-10-06 06:50:38 |
Outgoing Notification Text | Backbone ARSN-IPHE is now available following a brief outage. Vendor Zayo Engineers have been engaged for further investigation into root cause of brief outage. The reason for brief outage is undetermined at this time. Traffic rerouted via redundant connections. |
Ticket No.: | INC0093978 |
Subject: | Availability - I-Light Backbone IVYWRSW-LGNR |
Source Of Impact: | Undetermined |
Affected: | ILN-IVYWRSW-LGNR-10GE-25083
Backbone IVYWRSW-LGNR Member Ivy Tech Warsaw Member Manchester University - North Manchester Campus |
Current State: | Closed |
Start Time: | 2021-10-08 04:22:53 |
End Time: | 2021-10-08 05:35:44 |
Outgoing Notification Text | Backbone IVYWRSW-LGNR is now available. Vendor Zayo Engineers have been engaged for further investigation into root cause of outage observed. Further updates to be provided as they are made available. The reason for outage is undetermined at this time. Traffic rerouted via redundant connections. |
Ticket No.: | INC0094050 |
Subject: | Outage Resolved - I-Light Various Backbones |
Source Of Impact: | Vendor |
Affected: | ILN-DLPH-LFYT-FIBR-1506
ILN-KOKM-LFYT-10GE-1572 LN-KOKM-LFYT-FIBR-1522 Backbone KOKM-LFYT Backbone DLPH-LFYT Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University / GlobalNOC Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member IU Foundation Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Kokomo Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WNIT - Michiana Public Broadcasting Corporation |
Current State: | Resolved |
Start Time: | 2021-10-08 22:24:52 |
End Time: | 2021-10-09 22:00:42 |
Outgoing Notification Text | The listed are now available. Vendor Zayo Engineers were engaged and located a handhole damaged by a third-party trenching operation near Lafayette, IN. Repair crews were dispatched and have repaired damaged fiber. All services have been restored. Traffic rerouted via redunant connections. |
Ticket No.: | INC0094130 |
Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
Source Of Impact: | Undetermined |
Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern Indiana |
Current State: | Resolved |
Start Time: | 2021-10-10 20:49:25 |
End Time: | 2021-10-10 20:50:34 |
Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineers have been engaged and have requested further investigation via Vendor Zayo into the root cause for the brief outage. Further updates to be provided as they are made available. The reason for brief outage is undetermined at this time. Traffic rerouted via redundant connections. |
Ticket No.: | CHG0055049 |
Subject: | Maintenance Completed - I-Light bbsw.pfw4.ilight.net |
Source Of Impact: | Internal |
Affected: | |
Start Time: | 2021-10-16 04:00:00 |
End Time: | 2021-10-16 05:00:00 |
Outgoing Notification Text |
Ticket No.: | CHG0055117 |
Subject: | Maintenance - I-Light Internal GlobalNOC Cloud Turnup |
Source Of Impact: | Internal |
Affected: | |
Start Time: | 2021-10-18 13:00:00 |
End Time: | 2021-10-18 20:00:00 |
Outgoing Notification Text |
Ticket No.: | CHG0054947 |
Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
Source Of Impact: | Vendor |
Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member Vincennes University Plainfield Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Sothern Indiana Member IU School of Medicine Health Science |
Start Time: | 2021-10-28 04:01:00 |
End Time: | 2021-10-28 10:00:00 |
Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform Non-Disruptive Maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 1 of 3. The second activity date is scheduled for Friday, October 29, 2021. The third activity date is scheduled for Saturday, October 30, 2021. |
Ticket No.: | CHG0055202 |
Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute |
Source Of Impact: | Vendor |
Affected: | Member Ivy Tech Terre Haute |
Start Time: | 2021-10-28 04:01:00 |
End Time: | 2021-10-28 10:00:00 |
Outgoing Notification Text | Member Ivy Tech Terre Haute will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Friday, October 29, 2021. The third activity date is scheduled for Saturday, October 30, 2021. |
Ticket No.: | CHG0055003 |
Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
Source Of Impact: | Vendor |
Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Backbone IPHE-IPIU Member Purdue Polytechnic Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member Vincennes University Subaru Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member DePauw University |
Start Time: | 2021-11-04 04:01:00 |
End Time: | 2021-11-04 09:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to conduct mandated fiber relocation located at E 200 S and Dayton Rd. Lafayette, IN. An outage of three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Friday, November 5, 2021. |
Ticket No.: | CHG0054788 |
Subject: | Maintenance - I-Light Core Routers IPHE and IPIU |
Source Of Impact: | Internal |
Affected: | Core Router IPHE
Core Router IPIU Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone IPIU-IPIU Backbone ILN-ING Backbone INSH-IPIU Backbone ICTC-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member Valparaiso University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland City University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Marian University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member I-Light Streaming Group Member Legislative Services Agency Member Ivy Tech Indianapolis Central Office Member IU Foundation Member Delaware County CES |
Start Time: | 2021-11-01 04:00:00 |
End Time: | 2021-11-01 08:00:00 |
Outgoing Notification Text | I-Light Engineers will be performing maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Outages are anticipated while routers are rebooted. Routers will be upgraded sequentially to minimize impact. The entire window is reserved. Traffic will reroute via redundant connections. |