I-Light Network Operations Report
2021-08-06 - 2021-08-19

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0088997 3 - Moderate3 - Moderate Stability - I-Light Fiber/Services Provider US Signal NNIUndetermined Undetermined Resolved 2021-08-06 04:34:58
2021-08-06 05:00:51
2021-08-06 10:02:13
2021-08-06 04:37:52
2021-08-06 05:02:45
2021-08-06 10:02:24
0 days 0 hr 2 min
0 days 0 hr 1 min
0 days 0 hr 0 min
INC0089047 2 - High2 - High Outage Resolved - I-Light Backbones VALP-GARY and VALP-PUNCCircuit - Damaged Fiber Vendor Closed 2021-08-06 17:59:57 2021-08-07 05:28:21 0 days 11 hr 28 min
INC0089503 3 - Moderate3 - Moderate Stability - I-Light Backbone EVVL-NEWAUndetermined Undetermined Resolved 2021-08-13 04:15:35 2021-08-13 05:27:42 0 days 1 hr 12 min
INC0089618 3 - Moderate3 - Moderate Outage Resolved - I-Light Backbone GENT-HUNTCircuit - Vandalism Vendor Resolved 2021-08-14 14:29:26 2021-08-14 21:08:46 0 days 6 hr 39 min
INC0089653 3 - Moderate3 - Moderate Brief Outage - I-Light Backbone EVVL-NEWAUndetermined Undetermined Resolved 2021-08-15 05:18:57 2021-08-15 05:20:07 0 days 0 hr 1 min

Unscheduled Outages Detail


Ticket No.:INC0088997
Subject:Stability - I-Light Fiber/Services Provider US Signal NNI
Source Of Impact: Undetermined
Affected:ILN-IPHE-IPHE-FIBR-25986
Fiber/Services Provider US Signal
Member Indiana Wesleyan University
Current State:Resolved
Start Time:2021-08-06 04:34:58
End Time:2021-08-06 04:37:52
Outgoing Notification TextFiber/Services Provider US Signal's NNI at Lifeline was unstable. I-Light Engineers were contacted for further investigation into the root cause for the instability. The reason for instability is undetermined at this time.


Ticket No.:INC0089047
Subject:Outage Resolved - I-Light Backbones VALP-GARY and VALP-PUNC
Source Of Impact: Vendor
Affected:bbsw.valp.ilight.net
ILN-GARY-VALP-LAG-25894
ILN-PUNC-VALP-LAG-25897
ILN-PUNC-PUNC-10GE-25895
Backbone GARY-VALP
Backbone PUNC-VALP
Backbone VALP-VALP
Member Ivy Tech Valpairaso
Member Goshen College
Member Valparaiso University
Member Michiana Hematology
Member Purdue NorthWest Westville Campus
Current State:Closed
Start Time:2021-08-06 17:59:57
End Time:2021-08-07 05:28:21
Outgoing Notification TextBackbones VALP-GARY and VALP-PUNC are now available. Vendor Zayo OSP Team was engaged for dispatch to the intersection of Bullseye Lake Rd & Campbell St. in Valparaiso, IN to repair damaged fiber caused by a semi truck entering a parking lot. Fiber has since been repaired restoring all services. No further outages are expected. Traffic rerouted via redundant connections.


Ticket No.:INC0089503
Subject:Stability - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA
Member Hanover College
Member IU School of Medicine Health Science
Member Indiana State University
Member Indiana State University Federal Hall
Member Indiana University Southeast
Member Indiana University Southeast Water Tower Square
Member Ivy Tech Evansville
Member Ivy Tech Madison
Member Ivy Tech Sellersburg
Member Oakland City University
Member Rose Hulman Institute of Technology
Member St. Mary of the Woods College
Member University of Evansville
Member University of Southern Indiana
Member Vincennes University Fort Branch
Member Vincennes University Jasper
Member Vincennes University Plainfield
Member Vincennes University Aviation
Member Vincennes University Lebanon
Member Wabash College
Current State:Resolved
Start Time:2021-08-13 04:15:35
End Time:2021-08-13 05:27:42
Outgoing Notification TextBackbone EVVL-NEWA is now stable. Vendor Zayo Engineers were engaged for further investigation into the root cause for the instability; however, no reported maintenance was occurring at the time the instability was observed. The reason for instability is undetermined. Traffic rerouted via redundant connections.


Ticket No.:INC0089618
Subject:Outage Resolved - I-Light Backbone GENT-HUNT
Source Of Impact: Vendor
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone GENT-HUNT
Backbone EVVL-NEWA
Member Vincennes University Plainfield
Member Vincennes University Lebanon
Member Vincennes University Jasper
Member Vincennes University Fort Branch
Member Vincennes University Aviation
Member University of Evansville
Member Oakland City University
Member Indiana University Southeast Water Tower Square
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member Rose Hulman Institute of Technology
Member Indiana University Southeast
Member Ivy Tech Evansville
Member IU School of Medicine Health Science
Member Indiana State University Federal Hall
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Hanover College
Member University of Southern Indiana
Current State:Resolved
Start Time:2021-08-14 14:29:26
End Time:2021-08-14 21:08:46
Outgoing Notification TextBackbone GENT-HUNT is now available. Vendor Zayo Engineers were engaged and have since completed repairs on damaged splice case due to vandalism. All services have since restored. No further outages expected. Traffic rerouted via redundant connections.


Ticket No.:INC0089653
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA
Member Vincennes University Plainfield
Member Vincennes University Lebanon
Member Vincennes University Jasper
Member Vincennes University Fort Branch
Member Vincennes University Aviation
Member University of Evansville
Member Oakland City University
Member Indiana University Southeast Water Tower Square
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member Rose Hulman Institute of Technology
Member Indiana University Southeast
Member Ivy Tech Evansville
Member IU School of Medicine Health Science
Member Indiana State University Federal Hall
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Hanover College
Member University of Southern Indiana
Current State:Resolved
Start Time:2021-08-15 05:18:57
End Time:2021-08-15 05:20:07
Outgoing Notification TextBackbone EVVL-NEWA was briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause for the brief outage observed. The reason for brief outage is undetermined at this time. Traffic rerouted via redundant connections.




Upcoming Scheduled Maintenances

Ticket No.:CHG0053944
Subject:Maintenance - I-Light Member Marian University
Source Of Impact: Internal
Affected:Member Marian University
Start Time:2021-08-22 04:00:00
End Time:2021-08-22 06:00:00
Outgoing Notification Text


Ticket No.:CHG0053740
Subject:Maintenance 1 of 3 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone FTWY-LGNR
Backbone FTWY-SBND
Backbone IPHE-SBND
Backbone IPHE-IPIU
Backbone IVYWRSW-LGNR
Backbone GRCCLLG-MNCHSTR
Backbone GRCCLLG-IVYWRSW
Member Manchester University North Manchester Campus
Member Goshen College
Member Ivy Tech Warsaw
Member Grace College
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue Northwest Westville Campus
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Indiana University Ft. Wayne
Member IU Foundation
Member Wabash College
Member University of Notre Dame
Member Ivy Tech South Bend
Member Ivy Tech Lafayette
Member Ivy Tech Elkhart
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University South Bend
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue Polytechnic Anderson
Start Time:2021-09-08 04:01:00
End Time:2021-09-08 10:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at Washington and Flagg Rd to US-33 & O'Day Rd in Ligonier, IN. Outages are expected. The entire window is reserved. This is maintenance window 1 of 3. The second activity date is scheduled for Thursday, September 9, 2021, The third activity date is scheduled for Friday, September 10, 2021. Traffic will reroute via redundant connections.


Ticket No.:CHG0053742
Subject:Maintenance 3 of 3 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone FTWY-LGNR
Backbone FTWY-SBND
Backbone IPHE-SBND
Backbone IPHE-IPIU
Backbone IVYWRSW-LGNR
Backbone GRCCLLG-MNCHSTR
Backbone GRCCLLG-IVYWRSW
Member Manchester University North Manchester Campus
Member Goshen College
Member Ivy Tech Warsaw
Member Grace College
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue Northwest Westville Campus
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Indiana University Ft. Wayne
Member IU Foundation
Member Wabash College
Member University of Notre Dame
Member Ivy Tech South Bend
Member Ivy Tech Lafayette
Member Ivy Tech Elkhart
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University South Bend
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue Polytechnic Anderson
Start Time:2021-09-10 04:01:00
End Time:2021-09-10 10:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at Washington and Flagg Rd to US-33 & O'Day Rd in Ligonier, IN. Outages are expected. The entire window is reserved. This is maintenance window 3 of 3. Traffic will reroute via redundant connections.


Ticket No.:CHG0053942
Subject:Maintenance - I-Light Member Indiana University South Bend
Source Of Impact: Vendor
Affected:Member Indiana University South Bend
Start Time:2021-09-04 04:01:00
End Time:2021-09-04 12:01:00
Outgoing Notification TextMember Indiana University South Bend will be unavailable while Vendor ChoiceLight Engineers perform cable maintenance in Mishawaka near the intersection of Cedar and Mishawaka Ave. Outages are expected. The entire window is reserved.


Ticket No.:CHG0053741
Subject:Maintenance 2 of 3 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone FTWY-LGNR
Backbone FTWY-SBND
Backbone IPHE-SBND
Backbone IPHE-IPIU
Backbone IVYWRSW-LGNR
Backbone GRCCLLG-MNCHSTR
Backbone GRCCLLG-IVYWRSW
Member Manchester University North Manchester Campus
Member Goshen College
Member Ivy Tech Warsaw
Member Grace College
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue Northwest Westville Campus
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Indiana University Ft. Wayne
Member IU Foundation
Member Wabash College
Member University of Notre Dame
Member Ivy Tech South Bend
Member Ivy Tech Lafayette
Member Ivy Tech Elkhart
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University South Bend
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue Polytechnic Anderson
Start Time:2021-09-09 04:01:00
End Time:2021-09-09 10:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at Washington and Flagg Rd to US-33 & O'Day Rd in Ligonier, IN. Outages are expected. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Friday, September 10, 2021. Traffic will reroute via redundant connections.