I-Light Network Operations Report
2021-07-09 - 2021-07-22
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0087026 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2021-07-09 03:33:29 | 2021-07-09 03:42:01 | 0 days 0 hr 8 min |
| INC0087225 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone IPHE-STAR | Undetermined | Undetermined | Closed | 2021-07-12 04:29:26 | 2021-07-12 04:31:26 | 0 days 0 hr 2 min |
| INC0087385 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones GARY-MTAY and GARY-LFYT | Circuit - Cut Fiber | Vendor | Closed | 2021-07-14 12:12:32 | 2021-07-14 18:56:09 | 0 days 6 hr 43 min |
| INC0087457 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2021-07-15 05:14:04 | 2021-07-15 05:15:30 | 0 days 0 hr 1 min |
| INC0087513 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GNCS-IPHE | Circuit - Damaged Fiber | Vendor | Closed | 2021-07-15 19:12:43 | 2021-07-16 08:45:24 | 0 days 13 hr 32 min |
| Ticket No.: | INC0087026 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University Fort Branch Member Vincennes University Jasper Member Vincennes University Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2021-07-09 03:33:29 |
| End Time: | 2021-07-09 03:42:01 |
| Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. Vendor Zayo Engineers were engaged and reported no planned maintenance or emergency repair activity was taking place at the time the brief outage was observed. The reason for brief outage is undetermined. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0087225 |
| Subject: | Brief Outage - I-Light Backbone IPHE-STAR |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPHE-STAR |
| Current State: | Closed |
| Start Time: | 2021-07-12 04:29:26 |
| End Time: | 2021-07-12 04:31:26 |
| Outgoing Notification Text | Backbone IPHE-STAR was briefly unavailable. I-Light Engineers were engaged and have requested further investigation into root cause of brief outage via Vendor Zayo Engineers. The reason for outage is undetermined at this time. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0087385 |
| Subject: | Outage Resolved - I-Light Backbones GARY-MTAY and GARY-LFYT |
| Source Of Impact: | Vendor |
| Affected: | ILN-GARY-MTAY-100GE-24335
Backbone GARY-LFYT Backbone GARY-MTAY Member Michiana Hematology Member Valparaiso University Member Purdue Polytechnic South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Easy Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech Lafayette Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue University Ft. Wayne Member Purdue Polytechnic Anderson Member Indiana University Northwest |
| Current State: | Closed |
| Start Time: | 2021-07-14 12:12:32 |
| End Time: | 2021-07-14 18:56:09 |
| Outgoing Notification Text | Backbones GARY-MTAY and GARY-LFYT are now available. Vendor Zayo OSP tested the span from MTAY and found a break around 11,000 feet from the site. Damage was isolated to a splice case that had been mishandled and fiber ripped out. Crews worked to splice a 144 fiber count cable restoring services. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0087457 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
ILN-LFYT-MTAY-100GE-24336 Backbone DLPH-LYFT Backbone IPIU-SBND Backbone LFYT-MTAY Backbone GARY-LFYT Backbone IPHE-IPIU Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member WNIT Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2021-07-15 05:14:04 |
| End Time: | 2021-07-15 05:15:30 |
| Outgoing Notification Text | The listed were briefly unavailable. I-Light Engineers are engaged and have requested further investigation into root cause for biref outage via Vendor Zayo. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0087513 |
| Subject: | Outage Resolved - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-GNCS-IPHE-100GE-24277
Backbone GNCS-IPHE Member Vincennes University Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Indiana University Southeast Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Indiana State University Member Hanover College Member University of Southern Indiana University Member IU School of Medicine Health Science |
| Current State: | Closed |
| Start Time: | 2021-07-15 19:12:43 |
| End Time: | 2021-07-16 08:45:24 |
| Outgoing Notification Text | Backbone GNCS-IPHE is now available. Vendor Zayo Engineers were engaged and worked to repair a fiber break located just east of Bridgeport, IN on a 180ct Cable. The cable was damaged by a construction crew boring on site. Technicians have finished splicing and are hands-off. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0053293 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IVYWRSW-LGNR
Backbone GRCCLLG-MNCHSTR Backbone GRCCLLG-IVYWRSW Backbone FTWY-LGNR Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Backbone FTWY-LGNR Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Grace College Member Goshen College Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue University Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-07-28 04:01:00 |
| End Time: | 2021-07-28 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform fiber maintenance in Ligonier, IN in order to maintain reliability. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 2 of 2. |
| Ticket No.: | CHG0053196 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IVYWRSW-LGNR
Backbone GRCCLLG-MNCHSTR Backbone GRCCLLG-IVYWRSW Backbone FTWY-LGNR Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Backbone FTWY-LGNR Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Grace College Member Goshen College Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue University Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
| Start Time: | 2021-07-27 04:01:00 |
| End Time: | 2021-07-27 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform fiber maintenance in Ligonier, IN in order to maintain reliability. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, July 28, 2021. |