I-Light Network Operations Report
2021-05-28 - 2021-06-10

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0084007 2 - High2 - High Brief Outage - I-Light Backbones ARSN-IVYARSN60 and ARSN-ARSNUndetermined Undetermined Resolved 2021-05-29 13:21:17 2021-05-29 13:21:29 0 days 0 hr 0 min
INC0084261 3 - Moderate3 - Moderate Brief Outage - I-Light Various Backbones Investigating Undetermined Resolved 2021-06-02 19:06:22 2021-06-02 19:07:35 0 days 0 hr 1 min
INC0084384 2 - High2 - High Brief Outage - I-Light Backbones IPIU-SBND and LFYT-MTAYInvestigating Undetermined Resolved 2021-06-03 23:37:45 2021-06-03 23:37:56 0 days 0 hr 0 min
INC0084760 3 - Moderate3 - Moderate Outage Resolved - I-Light Backbone IPIU-LFYTCircuit - Damaged Fiber Vendor Resolved 2021-06-09 14:27:01 2021-06-10 10:46:26 0 days 20 hr 19 min
INC0084868 3 - Moderate3 - Moderate Brief Outage - I-Light Backbones IPIU-LYFT and IPIU-SBNDUndetermined Undetermined Resolved 2021-06-10 15:02:53 2021-06-10 15:03:06 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0084007
Subject:Brief Outage - I-Light Backbones ARSN-IVYARSN60 and ARSN-ARSN
Source Of Impact: Undetermined
Affected:ILN-ARSN-IVYARSN60-10GE-24002
ILN-ARSN-ARSN-10GE-24888
Backbone ARSN-IVYARSN60
Backbone ARSN-ARSN
Member Anderson University
Member Ivy Tech Anderson
Member Ivy Tech Anderson 60th Street
Current State:Resolved
Start Time:2021-05-29 13:21:17
End Time:2021-05-29 13:21:29
Outgoing Notification TextBackbones ARSN-IVYARSN60 and ARSN-ARSN were briefly unavailable. I-Light Engineers were contacted; however, the reason for outage was undetermined. Traffic rerouted via redundant connections.


Ticket No.:INC0084261
Subject:Brief Outage - I-Light Various Backbones
Source Of Impact: Undetermined
Affected:ILN-LGNR-SBND-SEGM-24109
Backbone LGNR-SBND
Backbone IPHE-SBND
Backbone IPHE-IPIU
Backbone FTWY-SBND
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue Northwest Westville Campus
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Trine University
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member University of Notre Dame
Member Ivy Tech South Bend
Member Ivy Tech Lafayette
Member Ivy Tech Elkhart
Member Indiana Institute of Technology Ft. Wayne
Member Huntington University
Member Holy Cross College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University South Bend
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue University Anderson
Current State:Resolved
Start Time:2021-06-02 19:06:22
End Time:2021-06-02 19:07:35
Outgoing Notification TextThe listed was briefly unavailable. I-Light Engineers are engaged and have requested further investigation via Vendor Zayo into the root cause for the brief outage. Further updates to be provided as they are made available. Traffic rerouted via redundant connnections.


Ticket No.:INC0084384
Subject:Brief Outage - I-Light Backbones IPIU-SBND and LFYT-MTAY
Source Of Impact: Undetermined
Affected:ILN-IPIU-SBND-100GE-24338
ILN-LFYT-MTAY-100GE-24336
Backbone IPIU-SBND
Backbone LFYT-MTAY
Member University of Notre Dame
Member Purdue University Anderson
Member Anderson University
Member Bethel University
Member Ivy Tech Connersville
Member Earlham College
Member Purdue University Ft. Wayne
Member Indiana University Northwest
Member Ivy Tech Northwest
Member Purdue University
Member Purdue NorthWest Hammond Campus
Member Goshen College
Member Holy Cross College
Member Huntington University
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Wabash College
Member Indiana University Fort Wayne
Member IU Foundation
Member Ivy Tech Elkhart
Member Ivy Tech Lawrenceburg
Member Ivy Tech Marion
Member Ivy Tech Muncie
Member Ivy Tech Warsaw
Member Ivy Tech Richmond
Member Ivy Tech South Bend
Member Ivy Tech East Chicago
Member Ivy Tech Fort Wayne
Member Ivy Tech Gary
Member Ivy Tech Michigan City
Member Ivy Tech Valparaiso
Member Manchester University - Ft. Wayne Campus
Member Manchester University - North Manchester Campus
Member Ball State University
Member Indiana University East
Member Indiana University South Bend
Member Trine University
Member Purdue NorthWest Westville Campus
Member Purdue University South Bend
Member Indiana Wesleyan University
Member University of St. Francis
Member Valparaiso University
Member Michiana Hematology
Member WNIT - Michiana Public Broadcasting Corporation
Current State:Resolved
Start Time:2021-06-03 23:37:45
End Time:2021-06-03 23:37:56
Outgoing Notification TextBackbones IPIU-SBND and LFYT-MTAY were briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause of the brief outage. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.


Ticket No.:INC0084760
Subject:Outage Resolved - I-Light Backbone IPIU-LFYT
Source Of Impact: Vendor
Affected:ILN-DLPH-LFYT-FIBR-1506
ILN-IPIU-LFYT-FIBR-1505
Backbone LFYT-IPIU
Member DePauw University
Member Goshen College
Member IU Foundation
Member Indiana University Kokomo
Member Indiana University Northwest
Member Ivy Tech East Chicago
Member Ivy Tech Gary
Member Ivy Tech Kokomo
Member Ivy Tech Lafayette
Member Ivy Tech Michigan City
Member Ivy Tech Northwest
Member Ivy Tech Valparaiso
Member Ivy Tech Warsaw
Member Manchester University - Ft. Wayne Campus
Member Manchester University - North Manchester Campus
Member Michiana Hematology
Member Purdue NorthWest Hammond Campus
Member Purdue NorthWest Westville Campus
Member Purdue Polytechnic Anderson
Member Purdue Polytechnic Columbus
Member Purdue Polytechnic New Albany
Member Purdue University Ft. Wayne
Member Trine University
Member Valparaiso University
Member Vincennes University - Subaru
Member Wabash College
Current State:Resolved
Start Time:2021-06-09 14:27:01
End Time:2021-06-10 10:46:26
Outgoing Notification TextBackbone IPIU-LFYT is now available. Vendor Zayo Engineers were contacted and determined the outage was caused by fiber damage due to construction in Lafayette, IN. All fibers are spliced on the West end. Splicing and repairs have been completed. Traffic rerouted via redundant connections.


Ticket No.:INC0084868
Subject:Brief Outage - I-Light Backbones IPIU-LYFT and IPIU-SBND
Source Of Impact: Undetermined
Affected:ILN-IPIU-LFYT-100GE-24337
ILN-IPIU-SBND-100GE-24338
Backbone IPIU-LYFT
Backbone IPIU-SBND
Anderson University
Ball State University
Bethel University
Earlham College
Holy Cross College
Huntington University
I-Light Engineering & Support
Indiana Institute of Technology Ft. Wayne
Indiana University East
Indiana University Fort Wayne
Indiana University South Bend
Indiana Wesleyan University
Ivy Tech Connersville
Ivy Tech Elkhart
Ivy Tech Fort Wayne
Ivy Tech Lawrenceburg
Ivy Tech Marion
Ivy Tech Muncie
Ivy Tech Richmond
Ivy Tech South Bend
University of St. Francis
WNIT - Michiana Public Broadcasting Corporation
DePauw University
Goshen College
IU Foundation
Indiana University / GlobalNOC
Indiana University Kokomo
Indiana University Northwest
Ivy Tech East Chicago
Ivy Tech Gary
Ivy Tech Kokomo
Ivy Tech Lafayette
Ivy Tech Michigan City
Ivy Tech Northwest
Ivy Tech Valparaiso
Ivy Tech Warsaw
Manchester University - Ft. Wayne Campus
Manchester University - North Manchester Campus
Michiana Hematology
Purdue NorthWest Hammond Campus
Purdue NorthWest Westville Campus
Purdue Polytechnic Anderson
Purdue Polytechnic Columbus
Purdue Polytechnic New Albany
Purdue University Ft. Wayne
Trine University
Valparaiso University
Vincennes University - Subaru
Wabash College
Current State:Resolved
Start Time:2021-06-10 15:02:53
End Time:2021-06-10 15:03:06
Outgoing Notification TextBackbones IPIU-LYFT and IPIU-SBND were briefly unavailable. I-Light Engineers were contacted; however, the reason for outage was undetermined. Traffic rerouted via redundant connections.




Upcoming Scheduled Maintenances

Ticket No.:CHG0052256
Subject:Maintenance Completed - I-Light Core Optical Node IPIU
Source Of Impact: Internal
Affected:Core Optical Node IPIU
Backbone IPIU-SBND
Backbone IPIU-LFYT
Backbone IPHE-IPIU
Backbone CLMB-IPIU
Member Anderson University
Member Ball State University
Member Bethel University
Member DePauw University
Member Delaware County CES
Member Earlham College
Member Franklin College
Member Goshen College
Member Hanover College
Member Holy Cross College
Member Huntington University
Member IU Foundation
Member IU Research Network
Member IU School of Medicine Health Science
Member IU/IUPUI Campus Phone
Peer Indiana GigaPOP
Member Indiana Institute of Technology Ft. Wayne
Member Indiana Office of Technology
Member Indiana State University
Member Indiana State University Federal Hall
Member Indiana University Bloomington & Indianapolis
Member Indiana University East
Member Indiana University Fort Wayne
Member Indiana University Kokomo
Member Indiana University Northwest
Member Indiana University Purdue University Columbus
Member Indiana University South Bend
Member Indiana Wesleyan University
Member Ivy Tech Bloomington
Member Ivy Tech Columbus
Member Ivy Tech Connersville
Member Ivy Tech East Chicago
Member Ivy Tech Elkhart
Member Ivy Tech Evansville
Member Ivy Tech Fairbanks
Member Ivy Tech Fort Wayne
Member Ivy Tech Gary
Member Ivy Tech Kokomo
Member Ivy Tech Lafayette
Member Ivy Tech Lawrenceburg
Member Ivy Tech Logansport
Member Ivy Tech Madison
Member Ivy Tech Marion
Member Ivy Tech Michigan City
Member Ivy Tech Muncie
Member Ivy Tech Northwest
Member Ivy Tech Richmond
Member Ivy Tech Sellersburg
Member Ivy Tech South Bend
Member Ivy Tech Valparaiso
Member Ivy Tech Warsaw
Member Manchester University Ft. Wayne Campus
Member Manchester University North Manchester Campus
Member Martin University
Member Michiana Hematology
Member Oakland City University
Member Purdue NorthWest Hammond Campus
Member Purdue NorthWest Westville Campus
Member Purdue Polytechnic Anderson
Member Purdue Polytechnic Columbus
Member Purdue Polytechnic New Albany
Member Purdue University Ft. Wayne
Member Rose Hulman Institute of Technology
Member St. Francis Crown Point
Member St. Mary of the Woods College
Member Tecumseh Area Partnership
Member Trine University
Member University of Evansville
Member University of Notre Dame
Member University of Southern Indiana
Member University of St. Francis
Member Valparaiso University
Member Vincennes University Fort Branch
Member Vincennes University Subaru
Member WNIN Tri State Public Media Evansville
Member WNIT Michiana Public Broadcasting Corporation
Member WYIN Lakeshore Public TV
Member Wabash College
Peer Indiana GigaPOP
Start Time:2021-06-11 04:01:00
End Time:2021-06-11 10:00:00
Outgoing Notification TextI-Light and Ciena Engineers performed maintenance to clear management issues on opt.ipiu.ilight.net. No outages were observed. Maintenance is completed.


Ticket No.:CHG0052280
Subject:Maintenance 1 of 3 - I-Light Backbone XXXX-XXXX
Source Of Impact: Vendor
Affected:
Start Time:2021-06-22 04:00:00
End Time:2021-06-22 09:00:00
Outgoing Notification Text***Pending further advisement via ENG regarding affected.***


Ticket No.:CHG0052227
Subject:Maintenance 1 of 2 - I-Light Backbones CLMB-SHLB and CLMB-IPIU
Source Of Impact: Vendor
Affected:Backbone CLMB-SHLB
Backbone CLMB-IPIU
Member Vincennes University Fort Branch
Member WYIN Lakeshore Public TV
Member WNIN Tri State Public Media Evansville
Member University of Evansville
Member Oakland City University
Member Purdue Polytechnic New Albany
Member Ivy Tech Columbus
Member Purdue Polytechnic Columbus
Member IU Foundation
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member St. Francis Crown Point
Member Rose Hulman Institute of Technology
Member Ivy Tech Sellersburg
Member Martin University
Member Ivy Tech Madison
Member Ivy Tech Evansville
Member Ivy Tech Bloomington
Member IU School of Medicine Health Science
Member Indiana University Purdue University Columbus
Member Indiana State University Federal Hall
Member Hanover College
Member Franklin College
Member University of Southern Indiana University
Member Delaware County CES
Member Indiana Office of Technology
Member IU/IUPUI Campus Phone
Member Indiana University Bloomington & Indianapolis
Member IU Research Network
Member Ivy Tech Lawrenceburg
Peer Indiana GigaPOP
Start Time:2021-06-22 04:00:00
End Time:2021-06-22 09:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at the intersection of SR 9 and Co Rd 600 N. Outages of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, June 23, 2021.


Ticket No.:CHG0052370
Subject:Maintenance 1 of 3 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone FTWY-LGNR
Backbone IPHE-SBND
Backbone IPHE-IPIU
Backbone FTWY-SBND
Member Manchester University North Manchester Campus
Member Goshen College
Member WNIT Michiana Hematology
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue Northwest Westville Campus
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member University of Notre Dame
Member Ivy Tech South Bend
Member Ivy Tech Lafayette
Member Ivy Tech Elkhart
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University South Bend
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue Polytechnic Anderson
Start Time:2021-06-29 04:00:00
End Time:2021-06-29 10:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to cut over to a new cable along our their network beginning in Ligonier (USIGINLG), IN and ending in US-33/E Kercher Rd in Goshen, IN. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, June 30, 2021. The third activity date is scheduled for Thursday, July 1, 2021.


Ticket No.:CHG0052228
Subject:Maintenance 2 of 2 - I-Light Backbones CLMB-SHLB and CLMB-IPIU
Source Of Impact: Vendor
Affected:Backbone CLMB-SHLB
Backbone CLMB-IPIU
Member Vincennes University Fort Branch
Member WYIN Lakeshore Public TV
Member WNIN Tri State Public Media Evansville
Member University of Evansville
Member Oakland City University
Member Purdue Polytechnic New Albany
Member Ivy Tech Columbus
Member Purdue Polytechnic Columbus
Member IU Foundation
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member St. Francis Crown Point
Member Rose Hulman Institute of Technology
Member Ivy Tech Sellersburg
Member Martin University
Member Ivy Tech Madison
Member Ivy Tech Evansville
Member Ivy Tech Bloomington
Member IU School of Medicine Health Science
Member Indiana University Purdue University Columbus
Member Indiana State University Federal Hall
Member Hanover College
Member Franklin College
Member University of Southern Indiana University
Member Delaware County CES
Member Indiana Office of Technology
Member IU/IUPUI Campus Phone
Member Indiana University Bloomington & Indianapolis
Member IU Research Network
Member Ivy Tech Lawrenceburg
Peer Indiana GigaPOP
Start Time:2021-06-23 04:00:00
End Time:2021-06-23 09:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at the intersection of SR 9 and Co Rd 600 N. Outages of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2.


Ticket No.:CHG0052241
Subject:Maintenance Completed - I-Light Backbones CLMB-SHLB and CLMB-IPIU
Source Of Impact: Vendor
Affected:Backbone CLMB-SHLB
Backbone CLMB-IPIU
Member Vincennes University Fort Branch
Member WYIN Lakeshore Public TV
Member WNIN Tri State Public Media Evansville
Member University of Evansville
Member Oakland City University
Member Purdue Polytechnic New Albany
Member Ivy Tech Columbus
Member Purdue Polytechnic Columbus
Member IU Foundation
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member St. Francis Crown Point
Member Rose Hulman Institute of Technology
Member Ivy Tech Sellersburg
Member Martin University
Member Ivy Tech Madison
Member Ivy Tech Evansville
Member Ivy Tech Bloomington
Member IU School of Medicine Health Science
Member Indiana University Purdue University Columbus
Member Indiana State University Federal Hall
Member Hanover College
Member Franklin College
Member University of Southern Indiana University
Member Delaware County CES
Member Indiana Office of Technology
Member IU/IUPUI Campus Phone
Member Indiana University Bloomington & Indianapolis
Member IU Research Network
Member Ivy Tech Lawrenceburg
Peer Indiana GigaPOP
Start Time:2021-06-15 04:00:00
End Time:2021-06-15 09:00:00
Outgoing Notification TextThe listed remained available while Vendor Zayo Engineers performed maintenance to audit multiple splice cases located at the intersection of SR 9 and Co Rd 600 N. Maintenance completed


Ticket No.:CHG0052336
Subject:Maintenance Completed - I-Light Member Butler University Premise Router, Role Code Change
Source Of Impact: Other
Affected:Member Butler University
Start Time:2021-06-15 13:00:00
End Time:2021-06-15 15:00:00
Outgoing Notification Text


Ticket No.:CHG0052259
Subject:Maintenance Completed - I-Light Member University of Southern Indiana
Source Of Impact: Vendor
Affected:Member University of Southern Indiana
Start Time:2021-06-11 04:00:00
End Time:2021-06-11 10:00:00
Outgoing Notification Text


Ticket No.:CHG0052130
Subject:Maintenance - I-Light Member Ivy Tech Wabash
Source Of Impact: Vendor
Affected:Member Ivy Tech Wabash
Start Time:2021-06-17 05:00:00
End Time:2021-06-17 09:00:00
Outgoing Notification TextMember Ivy Tech Wabash will be unavailable while Vendor MetroNet Engineers perform maintenance to conduct a software migration. Outages are expected. The entire window is reserved.