I-Light Network Operations Report
2021-05-28 - 2021-06-10
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0084007 | 2 - High | 2 - High | Brief Outage - I-Light Backbones ARSN-IVYARSN60 and ARSN-ARSN | Undetermined | Undetermined | Resolved | 2021-05-29 13:21:17 | 2021-05-29 13:21:29 | 0 days 0 hr 0 min |
INC0084261 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Investigating | Undetermined | Resolved | 2021-06-02 19:06:22 | 2021-06-02 19:07:35 | 0 days 0 hr 1 min |
INC0084384 | 2 - High | 2 - High | Brief Outage - I-Light Backbones IPIU-SBND and LFYT-MTAY | Investigating | Undetermined | Resolved | 2021-06-03 23:37:45 | 2021-06-03 23:37:56 | 0 days 0 hr 0 min |
INC0084760 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone IPIU-LFYT | Circuit - Damaged Fiber | Vendor | Resolved | 2021-06-09 14:27:01 | 2021-06-10 10:46:26 | 0 days 20 hr 19 min |
INC0084868 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPIU-LYFT and IPIU-SBND | Undetermined | Undetermined | Resolved | 2021-06-10 15:02:53 | 2021-06-10 15:03:06 | 0 days 0 hr 0 min |
Ticket No.: | INC0084007 |
Subject: | Brief Outage - I-Light Backbones ARSN-IVYARSN60 and ARSN-ARSN |
Source Of Impact: | Undetermined |
Affected: | ILN-ARSN-IVYARSN60-10GE-24002
ILN-ARSN-ARSN-10GE-24888 Backbone ARSN-IVYARSN60 Backbone ARSN-ARSN Member Anderson University Member Ivy Tech Anderson Member Ivy Tech Anderson 60th Street |
Current State: | Resolved |
Start Time: | 2021-05-29 13:21:17 |
End Time: | 2021-05-29 13:21:29 |
Outgoing Notification Text | Backbones ARSN-IVYARSN60 and ARSN-ARSN were briefly unavailable. I-Light Engineers were contacted; however, the reason for outage was undetermined. Traffic rerouted via redundant connections. |
Ticket No.: | INC0084261 |
Subject: | Brief Outage - I-Light Various Backbones |
Source Of Impact: | Undetermined |
Affected: | ILN-LGNR-SBND-SEGM-24109
Backbone LGNR-SBND Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue University Anderson |
Current State: | Resolved |
Start Time: | 2021-06-02 19:06:22 |
End Time: | 2021-06-02 19:07:35 |
Outgoing Notification Text | The listed was briefly unavailable. I-Light Engineers are engaged and have requested further investigation via Vendor Zayo into the root cause for the brief outage. Further updates to be provided as they are made available. Traffic rerouted via redundant connnections. |
Ticket No.: | INC0084384 |
Subject: | Brief Outage - I-Light Backbones IPIU-SBND and LFYT-MTAY |
Source Of Impact: | Undetermined |
Affected: | ILN-IPIU-SBND-100GE-24338
ILN-LFYT-MTAY-100GE-24336 Backbone IPIU-SBND Backbone LFYT-MTAY Member University of Notre Dame Member Purdue University Anderson Member Anderson University Member Bethel University Member Ivy Tech Connersville Member Earlham College Member Purdue University Ft. Wayne Member Indiana University Northwest Member Ivy Tech Northwest Member Purdue University Member Purdue NorthWest Hammond Campus Member Goshen College Member Holy Cross College Member Huntington University Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Wabash College Member Indiana University Fort Wayne Member IU Foundation Member Ivy Tech Elkhart Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Muncie Member Ivy Tech Warsaw Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech East Chicago Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Michigan City Member Ivy Tech Valparaiso Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Ball State University Member Indiana University East Member Indiana University South Bend Member Trine University Member Purdue NorthWest Westville Campus Member Purdue University South Bend Member Indiana Wesleyan University Member University of St. Francis Member Valparaiso University Member Michiana Hematology Member WNIT - Michiana Public Broadcasting Corporation |
Current State: | Resolved |
Start Time: | 2021-06-03 23:37:45 |
End Time: | 2021-06-03 23:37:56 |
Outgoing Notification Text | Backbones IPIU-SBND and LFYT-MTAY were briefly unavailable. Vendor Zayo Engineers have been engaged for further investigation into the root cause of the brief outage. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
Ticket No.: | INC0084760 |
Subject: | Outage Resolved - I-Light Backbone IPIU-LFYT |
Source Of Impact: | Vendor |
Affected: | ILN-DLPH-LFYT-FIBR-1506
ILN-IPIU-LFYT-FIBR-1505 Backbone LFYT-IPIU Member DePauw University Member Goshen College Member IU Foundation Member Indiana University Kokomo Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Vincennes University - Subaru Member Wabash College |
Current State: | Resolved |
Start Time: | 2021-06-09 14:27:01 |
End Time: | 2021-06-10 10:46:26 |
Outgoing Notification Text | Backbone IPIU-LFYT is now available. Vendor Zayo Engineers were contacted and determined the outage was caused by fiber damage due to construction in Lafayette, IN. All fibers are spliced on the West end. Splicing and repairs have been completed. Traffic rerouted via redundant connections. |
Ticket No.: | INC0084868 |
Subject: | Brief Outage - I-Light Backbones IPIU-LYFT and IPIU-SBND |
Source Of Impact: | Undetermined |
Affected: | ILN-IPIU-LFYT-100GE-24337
ILN-IPIU-SBND-100GE-24338 Backbone IPIU-LYFT Backbone IPIU-SBND Anderson University Ball State University Bethel University Earlham College Holy Cross College Huntington University I-Light Engineering & Support Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Muncie Ivy Tech Richmond Ivy Tech South Bend University of St. Francis WNIT - Michiana Public Broadcasting Corporation DePauw University Goshen College IU Foundation Indiana University / GlobalNOC Indiana University Kokomo Indiana University Northwest Ivy Tech East Chicago Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Michigan City Ivy Tech Northwest Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Michiana Hematology Purdue NorthWest Hammond Campus Purdue NorthWest Westville Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue University Ft. Wayne Trine University Valparaiso University Vincennes University - Subaru Wabash College |
Current State: | Resolved |
Start Time: | 2021-06-10 15:02:53 |
End Time: | 2021-06-10 15:03:06 |
Outgoing Notification Text | Backbones IPIU-LYFT and IPIU-SBND were briefly unavailable. I-Light Engineers were contacted; however, the reason for outage was undetermined. Traffic rerouted via redundant connections. |
Ticket No.: | CHG0052256 |
Subject: | Maintenance Completed - I-Light Core Optical Node IPIU |
Source Of Impact: | Internal |
Affected: | Core Optical Node IPIU
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone CLMB-IPIU Member Anderson University Member Ball State University Member Bethel University Member DePauw University Member Delaware County CES Member Earlham College Member Franklin College Member Goshen College Member Hanover College Member Holy Cross College Member Huntington University Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member IU/IUPUI Campus Phone Peer Indiana GigaPOP Member Indiana Institute of Technology Ft. Wayne Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Bloomington & Indianapolis Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University Purdue University Columbus Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Evansville Member Ivy Tech Fairbanks Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Logansport Member Ivy Tech Madison Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech Sellersburg Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Martin University Member Michiana Hematology Member Oakland City University Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Columbus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member Tecumseh Area Partnership Member Trine University Member University of Evansville Member University of Notre Dame Member University of Southern Indiana Member University of St. Francis Member Valparaiso University Member Vincennes University Fort Branch Member Vincennes University Subaru Member WNIN Tri State Public Media Evansville Member WNIT Michiana Public Broadcasting Corporation Member WYIN Lakeshore Public TV Member Wabash College Peer Indiana GigaPOP |
Start Time: | 2021-06-11 04:01:00 |
End Time: | 2021-06-11 10:00:00 |
Outgoing Notification Text | I-Light and Ciena Engineers performed maintenance to clear management issues on opt.ipiu.ilight.net. No outages were observed. Maintenance is completed. |
Ticket No.: | CHG0052280 |
Subject: | Maintenance 1 of 3 - I-Light Backbone XXXX-XXXX |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2021-06-22 04:00:00 |
End Time: | 2021-06-22 09:00:00 |
Outgoing Notification Text | ***Pending further advisement via ENG regarding affected.*** |
Ticket No.: | CHG0052227 |
Subject: | Maintenance 1 of 2 - I-Light Backbones CLMB-SHLB and CLMB-IPIU |
Source Of Impact: | Vendor |
Affected: | Backbone CLMB-SHLB
Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Member Ivy Tech Lawrenceburg Peer Indiana GigaPOP |
Start Time: | 2021-06-22 04:00:00 |
End Time: | 2021-06-22 09:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at the intersection of SR 9 and Co Rd 600 N. Outages of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, June 23, 2021. |
Ticket No.: | CHG0052370 |
Subject: | Maintenance 1 of 3 - I-Light Various Backbones |
Source Of Impact: | Vendor |
Affected: | Backbone FTWY-LGNR
Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Member Manchester University North Manchester Campus Member Goshen College Member WNIT Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University Ft. Wayne Campus Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member University of Notre Dame Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue Polytechnic Anderson |
Start Time: | 2021-06-29 04:00:00 |
End Time: | 2021-06-29 10:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to cut over to a new cable along our their network beginning in Ligonier (USIGINLG), IN and ending in US-33/E Kercher Rd in Goshen, IN. Outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, June 30, 2021. The third activity date is scheduled for Thursday, July 1, 2021. |
Ticket No.: | CHG0052228 |
Subject: | Maintenance 2 of 2 - I-Light Backbones CLMB-SHLB and CLMB-IPIU |
Source Of Impact: | Vendor |
Affected: | Backbone CLMB-SHLB
Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Member Ivy Tech Lawrenceburg Peer Indiana GigaPOP |
Start Time: | 2021-06-23 04:00:00 |
End Time: | 2021-06-23 09:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at the intersection of SR 9 and Co Rd 600 N. Outages of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
Ticket No.: | CHG0052241 |
Subject: | Maintenance Completed - I-Light Backbones CLMB-SHLB and CLMB-IPIU |
Source Of Impact: | Vendor |
Affected: | Backbone CLMB-SHLB
Backbone CLMB-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana University Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Member Ivy Tech Lawrenceburg Peer Indiana GigaPOP |
Start Time: | 2021-06-15 04:00:00 |
End Time: | 2021-06-15 09:00:00 |
Outgoing Notification Text | The listed remained available while Vendor Zayo Engineers performed maintenance to audit multiple splice cases located at the intersection of SR 9 and Co Rd 600 N. Maintenance completed |
Ticket No.: | CHG0052336 |
Subject: | Maintenance Completed - I-Light Member Butler University Premise Router, Role Code Change |
Source Of Impact: | Other |
Affected: | Member Butler University |
Start Time: | 2021-06-15 13:00:00 |
End Time: | 2021-06-15 15:00:00 |
Outgoing Notification Text |
Ticket No.: | CHG0052259 |
Subject: | Maintenance Completed - I-Light Member University of Southern Indiana |
Source Of Impact: | Vendor |
Affected: | Member University of Southern Indiana |
Start Time: | 2021-06-11 04:00:00 |
End Time: | 2021-06-11 10:00:00 |
Outgoing Notification Text |
Ticket No.: | CHG0052130 |
Subject: | Maintenance - I-Light Member Ivy Tech Wabash |
Source Of Impact: | Vendor |
Affected: | Member Ivy Tech Wabash |
Start Time: | 2021-06-17 05:00:00 |
End Time: | 2021-06-17 09:00:00 |
Outgoing Notification Text | Member Ivy Tech Wabash will be unavailable while Vendor MetroNet Engineers perform maintenance to conduct a software migration. Outages are expected. The entire window is reserved. |