I-Light Network Operations Report
2021-04-30 - 2021-05-13
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0082211 | 3 - Moderate | 3 - Moderate | Brief Outage Update - I-Light Backbone CLMB-NEWA | Investigating | Undetermined | Resolved | 2021-05-04 18:44:16 | 2021-05-04 18:45:29 | 0 days 0 hr 1 min |
INC0082749 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2021-05-12 05:59:25 | 2021-05-12 06:00:44 | 0 days 0 hr 1 min |
INC0082801 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS | Circuit - Damaged Fiber | Vendor | Resolved | 2021-05-13 02:15:24 | 2021-05-13 04:26:21 | 0 days 2 hr 10 min |
Ticket No.: | INC0082211 |
Subject: | Brief Outage Update - I-Light Backbone CLMB-NEWA |
Source Of Impact: | Undetermined |
Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast - Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
Current State: | Resolved |
Start Time: | 2021-05-04 18:44:16 |
End Time: | 2021-05-04 18:45:29 |
Outgoing Notification Text | Backbone CLMB-NEWA was briefly unavailable. Vender Zayo Engineers are engaged and investigating the root cause of brief outage. The reason for outage is pending at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
Ticket No.: | INC0082749 |
Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
Source Of Impact: | Undetermined |
Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
Current State: | Resolved |
Start Time: | 2021-05-12 05:59:25 |
End Time: | 2021-05-12 06:00:44 |
Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineers were engaged and requested further investigation via Vendor Zayo into root cause of brief outage observed. Zayo Engineers were contacted and reported no emergancy or planned work occured during the time the brief outage was observed. The reason for outage is undetermined at this time. Traffic rerouted via redundanct connections. |
Ticket No.: | INC0082801 |
Subject: | Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS |
Source Of Impact: | Vendor |
Affected: | ILN-DEPAUWLIB-WABASHHAYS-10GE-25406
Backbone DEPAUWLIB-WABASHHAYS Member Wabash College Member DePauw University |
Current State: | Resolved |
Start Time: | 2021-05-13 02:15:24 |
End Time: | 2021-05-13 04:26:21 |
Outgoing Notification Text | Backbone DEPAUWLIB-WABASHHAYS is now available. Vendor Zayo Engineers were engaged and reported crews are now hands off after repairing a 144ct aerial cable that was snagged. No further outages are expected. Traffic rerouted via redundant connections. |
Ticket No.: | CHG0051534 |
Subject: | Maintenance 2 of 2 - I-Light Backbone KOKM-MARN |
Source Of Impact: | Vendor |
Affected: | Backbone KOKM-MARN
Member Ivy Tech Kokomo Member Indiana University Kokomo |
Start Time: | 2021-05-21 04:00:00 |
End Time: | 2021-05-21 09:00:00 |
Outgoing Notification Text | Backbone KOKM-MARN will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 2 of 2. |
Ticket No.: | CHG0051569 |
Subject: | Maintenance 1 of 2 - I-Light Backbone KOKM-LFYT |
Source Of Impact: | Vendor |
Affected: | Backbone KOKM-LFYT
Member Purdue University Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo |
Start Time: | 2021-05-25 04:00:00 |
End Time: | 2021-05-25 09:00:00 |
Outgoing Notification Text | Backbone KOKM-LFYT will be unavailable while Vendor Zayo Engineers perform maintenance to cut over long-haul cables for relocation located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, May 26, 2021. |
Ticket No.: | CHG0051318 |
Subject: | Maintenance - I-Light Various Backbone |
Source Of Impact: | Vendor |
Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Vincennes University Subaru Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Purdue University South Bend Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Indiana University Kokomo Member Ivy Tech Kokomo Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Wabash College Member Holy Cross College Member DePauw University |
Start Time: | 2021-05-18 04:00:00 |
End Time: | 2021-05-18 09:00:00 |
Outgoing Notification Text | The listed will remain available while Vendor Zayo Engineers perform maintenance to conduct a routine fiber audit located at SR 75 and SR 26. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
Ticket No.: | CHG0051620 |
Subject: | Maintenance - I-Light Backbones CONNERS-RCMD and MUNC-RCMD |
Source Of Impact: | Vendor |
Affected: | Backbone CONNERS-RCMD
Backbone MUNC-RCMD Member Ivy Tech Muncie Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville |
Start Time: | 2021-06-09 04:00:00 |
End Time: | 2021-06-09 09:00:00 |
Outgoing Notification Text | Backbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of up to one (1) hour is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
Ticket No.: | CHG0051387 |
Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
Source Of Impact: | Vendor |
Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Vincennes University Subaru Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Purdue University South Bend Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Indiana University Kokomo Member Ivy Tech Kokomo Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Wabash College Member Holy Cross College Member DePauw University |
Start Time: | 2021-06-02 04:00:00 |
End Time: | 2021-06-02 09:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Thursday, June 3, 2021. |
Ticket No.: | CHG0051321 |
Subject: | Maintenance 1 of 2 - I-Light Backbone KOKM-MARN |
Source Of Impact: | Vendor |
Affected: | Backbone KOKM-MARN
Member Ivy Tech Kokomo Member Indiana University Kokomo |
Start Time: | 2021-05-20 04:00:00 |
End Time: | 2021-05-20 09:00:00 |
Outgoing Notification Text | Backbone KOKM-MARN will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 1 of 2. The second activity date is scheduled for Friday, May 21, 2021. |
Ticket No.: | CHG0051388 |
Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
Source Of Impact: | Vendor |
Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Vincennes University Subaru Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Purdue University South Bend Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Indiana University Kokomo Member Ivy Tech Kokomo Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Wabash College Member Holy Cross College Member DePauw University |
Start Time: | 2021-06-03 04:00:00 |
End Time: | 2021-06-03 09:00:00 |
Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of up tp five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
Ticket No.: | CHG0051361 |
Subject: | Maintenance Cancelled - I-Light Backbones CONNERS-RCMD and MUNC-RCMD |
Source Of Impact: | Vendor |
Affected: | Backbone CONNERS-RCMD
Backbone MUNC-RCMD Member Ivy Tech Muncie Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville |
Start Time: | 2021-05-18 04:00:00 |
End Time: | 2021-05-18 09:00:00 |
Outgoing Notification Text | ***Be advised, this maintenance has been cancelled and will be rescheduled once a new date has been confirmed.*** Backbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of up to one (1) hour is expected. The entire window is reserved. Traffic will reroute via redundant connections. |