I-Light Network Operations Report
2021-04-30 - 2021-05-13

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0082211 3 - Moderate3 - Moderate Brief Outage Update - I-Light Backbone CLMB-NEWAInvestigating Undetermined Resolved 2021-05-04 18:44:16 2021-05-04 18:45:29 0 days 0 hr 1 min
INC0082749 3 - Moderate3 - Moderate Brief Outage - I-Light Backbone EVVL-NEWAUndetermined Undetermined Resolved 2021-05-12 05:59:25 2021-05-12 06:00:44 0 days 0 hr 1 min
INC0082801 2 - High2 - High Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYSCircuit - Damaged Fiber Vendor Resolved 2021-05-13 02:15:24 2021-05-13 04:26:21 0 days 2 hr 10 min

Unscheduled Outages Detail


Ticket No.:INC0082211
Subject:Brief Outage Update - I-Light Backbone CLMB-NEWA
Source Of Impact: Undetermined
Affected:ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA
Member Vincennes University - Plainfield
Member Vincennes University Lebanon
Member Vincennes University - Jasper
Member Vincennes University - Fort Branch
Member Vincennes University Aviation
Member University of Evansville
Member Oakland City University
Member Purdue Polytechnic New Albany
Member Indiana University Southeast - Water Tower Square
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member Rose Hulman Institute of Technology
Member Ivy Tech Sellersburg
Member Ivy Tech Evansville
Member IU School of Medicine Health Science
Member Indiana State University Federal Hall
Member University of Southern Indiana
Member Indiana University Southeast
Current State:Resolved
Start Time:2021-05-04 18:44:16
End Time:2021-05-04 18:45:29
Outgoing Notification TextBackbone CLMB-NEWA was briefly unavailable. Vender Zayo Engineers are engaged and investigating the root cause of brief outage. The reason for outage is pending at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.


Ticket No.:INC0082749
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA
Member Hanover College
Member Indiana State University
Member Indiana State University Federal Hall
Member Indiana University Southeast
Member Indiana University Southeast Water Tower Square
Member IU School of Medicine Health Science
Member Ivy Tech Evansville
Member Ivy Tech Madison
Member Ivy Tech Sellersburg
Member Oakland City University
Member Rose Hulman Institute of Technology
Member St. Mary of the Woods College
Member University of Evansville
Member University of Southern Indiana
Member Vincennes University - Fort Branch
Member Vincennes University - Jasper
Member Vincennes University - Plainfield
Member Vincennes University Aviation
Member Vincennes University Lebanon
Member Wabash College
Current State:Resolved
Start Time:2021-05-12 05:59:25
End Time:2021-05-12 06:00:44
Outgoing Notification TextBackbone EVVL-NEWA was briefly unavailable. I-Light Engineers were engaged and requested further investigation via Vendor Zayo into root cause of brief outage observed. Zayo Engineers were contacted and reported no emergancy or planned work occured during the time the brief outage was observed. The reason for outage is undetermined at this time. Traffic rerouted via redundanct connections.


Ticket No.:INC0082801
Subject:Outage Resolved - I-Light Backbone DEPAUWLIB-WABASHHAYS
Source Of Impact: Vendor
Affected:ILN-DEPAUWLIB-WABASHHAYS-10GE-25406
Backbone DEPAUWLIB-WABASHHAYS
Member Wabash College
Member DePauw University
Current State:Resolved
Start Time:2021-05-13 02:15:24
End Time:2021-05-13 04:26:21
Outgoing Notification TextBackbone DEPAUWLIB-WABASHHAYS is now available. Vendor Zayo Engineers were engaged and reported crews are now hands off after repairing a 144ct aerial cable that was snagged. No further outages are expected. Traffic rerouted via redundant connections.




Upcoming Scheduled Maintenances

Ticket No.:CHG0051534
Subject:Maintenance 2 of 2 - I-Light Backbone KOKM-MARN
Source Of Impact: Vendor
Affected:Backbone KOKM-MARN
Member Ivy Tech Kokomo
Member Indiana University Kokomo
Start Time:2021-05-21 04:00:00
End Time:2021-05-21 09:00:00
Outgoing Notification TextBackbone KOKM-MARN will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 2 of 2.


Ticket No.:CHG0051569
Subject:Maintenance 1 of 2 - I-Light Backbone KOKM-LFYT
Source Of Impact: Vendor
Affected:Backbone KOKM-LFYT
Member Purdue University Kokomo
Member Indiana University Kokomo
Member Ivy Tech Kokomo
Start Time:2021-05-25 04:00:00
End Time:2021-05-25 09:00:00
Outgoing Notification TextBackbone KOKM-LFYT will be unavailable while Vendor Zayo Engineers perform maintenance to cut over long-haul cables for relocation located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, May 26, 2021.


Ticket No.:CHG0051318
Subject:Maintenance - I-Light Various Backbone
Source Of Impact: Vendor
Affected:Backbone LFYT-MTAY
Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-LFYT
Backbone DLPH-LFYT
Backbone IPIU-LFYT
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Vincennes University Subaru
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan
Member Purdue University South Bend
Member Purdue University South Bend
Member Purdue Northwest Westville Campus
Member Purdue University
Member Purdue Polytechnic New Albany
Member Purdue Polytechnic Columbus
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member University of Notre Dame
Member Indiana University South Bend
Member Ivy Tech South Bend
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University North Manchester Campus
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Indiana University Kokomo
Member Ivy Tech Kokomo
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Huntington University
Member Holy Cross College
Member Goshen College
Member Ivy Tech Northwest
Member Indiana University Northwest
Member Purdue University Ft. Wayne
Member Earlham College
Member Ivy Tech Connersville
Member Bethel University
Member Anderson University
Member Purdue University Anderson
Member Wabash College
Member Holy Cross College
Member DePauw University
Start Time:2021-05-18 04:00:00
End Time:2021-05-18 09:00:00
Outgoing Notification TextThe listed will remain available while Vendor Zayo Engineers perform maintenance to conduct a routine fiber audit located at SR 75 and SR 26. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections.


Ticket No.:CHG0051620
Subject:Maintenance - I-Light Backbones CONNERS-RCMD and MUNC-RCMD
Source Of Impact: Vendor
Affected:Backbone CONNERS-RCMD
Backbone MUNC-RCMD
Member Ivy Tech Muncie
Member Ivy Tech Richmond
Member Indiana University East
Member Ivy Tech Lawrenceburg
Member Earlham College
Member Ivy Tech Connersville
Start Time:2021-06-09 04:00:00
End Time:2021-06-09 09:00:00
Outgoing Notification TextBackbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of up to one (1) hour is expected. The entire window is reserved. Traffic will reroute via redundant connections.


Ticket No.:CHG0051387
Subject:Maintenance 1 of 2 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone LFYT-MTAY
Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-LFYT
Backbone DLPH-LFYT
Backbone IPIU-LFYT
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Vincennes University Subaru
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan
Member Purdue University South Bend
Member Purdue University South Bend
Member Purdue Northwest Westville Campus
Member Purdue University
Member Purdue Polytechnic New Albany
Member Purdue Polytechnic Columbus
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member University of Notre Dame
Member Indiana University South Bend
Member Ivy Tech South Bend
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University North Manchester Campus
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Indiana University Kokomo
Member Ivy Tech Kokomo
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Huntington University
Member Holy Cross College
Member Goshen College
Member Ivy Tech Northwest
Member Indiana University Northwest
Member Purdue University Ft. Wayne
Member Earlham College
Member Ivy Tech Connersville
Member Bethel University
Member Anderson University
Member Purdue University Anderson
Member Wabash College
Member Holy Cross College
Member DePauw University
Start Time:2021-06-02 04:00:00
End Time:2021-06-02 09:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of up to five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Thursday, June 3, 2021.


Ticket No.:CHG0051321
Subject:Maintenance 1 of 2 - I-Light Backbone KOKM-MARN
Source Of Impact: Vendor
Affected:Backbone KOKM-MARN
Member Ivy Tech Kokomo
Member Indiana University Kokomo
Start Time:2021-05-20 04:00:00
End Time:2021-05-20 09:00:00
Outgoing Notification TextBackbone KOKM-MARN will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 1 of 2. The second activity date is scheduled for Friday, May 21, 2021.


Ticket No.:CHG0051388
Subject:Maintenance 2 of 2 - I-Light Various Backbones
Source Of Impact: Vendor
Affected:Backbone LFYT-MTAY
Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-LFYT
Backbone DLPH-LFYT
Backbone IPIU-LFYT
Member WNIT Michiana Public Broadcasting Corporation
Member Michiana Hematology
Member Vincennes University Subaru
Member Valparaiso University
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan
Member Purdue University South Bend
Member Purdue University South Bend
Member Purdue Northwest Westville Campus
Member Purdue University
Member Purdue Polytechnic New Albany
Member Purdue Polytechnic Columbus
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member University of Notre Dame
Member Indiana University South Bend
Member Ivy Tech South Bend
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University North Manchester Campus
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Indiana University Kokomo
Member Ivy Tech Kokomo
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Huntington University
Member Holy Cross College
Member Goshen College
Member Ivy Tech Northwest
Member Indiana University Northwest
Member Purdue University Ft. Wayne
Member Earlham College
Member Ivy Tech Connersville
Member Bethel University
Member Anderson University
Member Purdue University Anderson
Member Wabash College
Member Holy Cross College
Member DePauw University
Start Time:2021-06-03 04:00:00
End Time:2021-06-03 09:00:00
Outgoing Notification TextThe listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of up tp five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2.


Ticket No.:CHG0051361
Subject:Maintenance Cancelled - I-Light Backbones CONNERS-RCMD and MUNC-RCMD
Source Of Impact: Vendor
Affected:Backbone CONNERS-RCMD
Backbone MUNC-RCMD
Member Ivy Tech Muncie
Member Ivy Tech Richmond
Member Indiana University East
Member Ivy Tech Lawrenceburg
Member Earlham College
Member Ivy Tech Connersville
Start Time:2021-05-18 04:00:00
End Time:2021-05-18 09:00:00
Outgoing Notification Text***Be advised, this maintenance has been cancelled and will be rescheduled once a new date has been confirmed.*** Backbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of up to one (1) hour is expected. The entire window is reserved. Traffic will reroute via redundant connections.