I-Light Network Operations Report
2021-04-16 - 2021-04-29
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0080958 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2021-04-16 08:58:49 | 2021-04-16 09:02:00 | 0 days 0 hr 3 min |
| INC0081731 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone TRRH-VINC | Circuit - Damaged Fiber | Vendor | Resolved | 2021-04-27 19:50:19 | 2021-04-28 21:40:51 | 1 days 1 hr 50 min |
| INC0081831 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones IPHE-SBND and FTWY-MARN | Investigating | Undetermined | Resolved | 2021-04-28 23:47:02 | 2021-04-28 23:48:10 | 0 days 0 hr 1 min |
| Ticket No.: | INC0080958 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2021-04-16 08:58:49 |
| End Time: | 2021-04-16 09:02:00 |
| Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineers were contacted; however, the reason for the brief outage is undetermined at this time. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0081731 |
| Subject: | Outage Resolved - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | ILN-TRRH-VINC-100GE-24283
Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Current State: | Resolved |
| Start Time: | 2021-04-27 19:50:19 |
| End Time: | 2021-04-28 21:40:51 |
| Outgoing Notification Text | Backbone TRRH-VINC is now available. Vendor Zayo Engineers dispatched to the field for troubleshooting and found more than 2500 ft. of fiber damaged by a brush fire. The damaged fiber has been repaired and services have restored. No further outages expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0081831 |
| Subject: | Brief Outage - I-Light Backbones IPHE-SBND and FTWY-MARN |
| Source Of Impact: | Undetermined |
| Affected: | ILN-FTWY-MARN-100GE-24303
ILN-IPHE-SBND-100GE-24342 Backbone IPHE-SBND Backbone FTWY-MARN Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member I-Light Engineering & Support Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member IU Foundation Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue NorthWest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue University Anderson Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Trine University Member University of St. Francis Member Valparaiso University Member Wabash College Member WNIT - Michiana Public Broadcasting Corporation Member University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2021-04-28 23:47:02 |
| End Time: | 2021-04-28 23:48:10 |
| Outgoing Notification Text | Backbones IPHE-SBND and FTWY-MARN were briefly unavailable. Zayo Engineers have been contacted to investigate to root cause for the brief outage. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0051321 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-MARN
Member Ivy Tech Kokomo Member Indiana University Kokomo |
| Start Time: | 2021-05-20 04:00:00 |
| End Time: | 2021-05-20 09:00:00 |
| Outgoing Notification Text | Backbone KOKM-MARN will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at SR 26 and SR 75. Sedalia, IN. An outage of up to two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 1 of 2. The second activity date is scheduled for Friday, May 21, 2021. |
| Ticket No.: | CHG0051259 |
| Subject: | Maintenance - I-Light Spare Fiber DLPH-LFYT Investigation and Repair |
| Source Of Impact: | Internal |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson |
| Start Time: | 2021-05-13 04:00:00 |
| End Time: | 2021-05-13 10:00:00 |
| Outgoing Notification Text | The listed will remain available while I-Light and Vendor Zayo Engineers perform maintenance to work between DLPH and LFYT to repair damaged fiber. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0051313 |
| Subject: | Maintenance - I-Light Backbone KOKM-LFYT |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Member Purdue University Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo |
| Start Time: | 2021-05-11 04:01:00 |
| End Time: | 2021-05-11 09:00:00 |
| Outgoing Notification Text | Backbone KOKM-LFYT will remain available while Vendor Zayo Engineers perform maintenance to audit splice cases for an upcoming fiber relocation located at SR 26 and SR 75. Sedalia, IN. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0051007 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Indiana University South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University |
| Start Time: | 2021-05-04 04:00:00 |
| End Time: | 2021-05-04 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, May 5, 2021. |
| Ticket No.: | CHG0051318 |
| Subject: | Maintenance - I-Light Various Backbone |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Vincennes University Subaru Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Purdue University South Bend Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Indiana University Kokomo Member Ivy Tech Kokomo Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Wabash College Member Holy Cross College Member DePauw University |
| Start Time: | 2021-05-18 04:00:00 |
| End Time: | 2021-05-18 09:00:00 |
| Outgoing Notification Text | The listed will remain available while Vendor Zayo Engineers perform maintenance to conduct a routine fiber audit located at SR 75 and SR 26. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. |
| Ticket No.: | CHG0051008 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Indiana University South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University |
| Start Time: | 2021-05-05 04:00:00 |
| End Time: | 2021-05-05 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |