I-Light Network Operations Report
2021-04-02 - 2021-04-15
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0080063 | 2 - High | 2 - High | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2021-04-03 20:32:13 | 2021-04-03 20:32:24 | 0 days 0 hr 0 min |
| INC0080131 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone EVVL-NEWA | Circuit - Cut Fiber | Vendor | Closed | 2021-04-05 18:10:12 | 2021-04-06 05:08:33 | 0 days 10 hr 58 min |
| INC0080344 | 2 - High | 2 - High | Brief Outage - I-Light Backbone MUNC-RCMD | Undetermined | Undetermined | Closed | 2021-04-08 03:14:49 | 2021-04-08 03:16:12 | 0 days 0 hr 1 min |
| Ticket No.: | INC0080063 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2021-04-03 20:32:13 |
| End Time: | 2021-04-03 20:32:24 |
| Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineers were engaged for further investigation; however, the root cause for the outage is undetermined at this time. Traffic rerouted via redundanct connections. |
| Ticket No.: | INC0080131 |
| Subject: | Outage Resolved - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Hanover College Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University Fort Branch Member Vincennes University Jasper Member Vincennes University Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Current State: | Closed |
| Start Time: | 2021-04-05 18:10:12 |
| End Time: | 2021-04-06 05:08:33 |
| Outgoing Notification Text | Backbone EVVL-NEWA is now available. Zayo Engineers were dispatched and located damaged fiber. Damaged fiber has been repaired and services restored. Multi-homed traffic was rerouted. |
| Ticket No.: | INC0080344 |
| Subject: | Brief Outage - I-Light Backbone MUNC-RCMD |
| Source Of Impact: | Undetermined |
| Affected: | ILN-MUNC-RCMD-10GE-24924
Backbone MUNC-RCMD Member Earlham College Member Indiana University East Member Ivy Tech Connersville Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond |
| Current State: | Closed |
| Start Time: | 2021-04-08 03:14:49 |
| End Time: | 2021-04-08 03:16:12 |
| Outgoing Notification Text | Backbone MUNC-RCMD was briefly unavailable. Zayo Engineers have been engaged for further investigation into root cause of brief outage observed. The RFO is undetermined at this time. *Please note - Traffic rerouted via redundant connections.* |
| Ticket No.: | CHG0050705 |
| Subject: | Maintenance - I-Light Backbones CONNERS-RCMD and MUNC-RCMD |
| Source Of Impact: | Vendor |
| Affected: | Backbone CONNERS-RCMD
Backbone MUNC-RCMD Member Ivy Tech Muncie Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville |
| Start Time: | 2021-04-21 04:01:00 |
| End Time: | 2021-04-21 09:00:00 |
| Outgoing Notification Text | Backbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of one (1) hour is expected. The entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0051007 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Indiana University South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University |
| Start Time: | 2021-05-04 04:00:00 |
| End Time: | 2021-05-04 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, May 5, 2021. |
| Ticket No.: | CHG0051008 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Indiana University South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University |
| Start Time: | 2021-05-05 04:00:00 |
| End Time: | 2021-05-05 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace a section of damaged fiber to prevent future outages located at N 900W ~630' North of IN25 in Delphi, IN. An outage of five (5) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |