I-Light Network Operations Report
2021-03-19 - 2021-04-01
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0078951 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GNCS-IPHE | Circuit - Cut Fiber | Vendor | Closed | 2021-03-18 17:58:19 | 2021-03-19 11:45:25 | 0 days 17 hr 47 min |
| INC0078977 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone IPHE-IPIU | Hardware | Internal | Closed | 2021-03-18 22:53:00 | 2021-03-19 00:57:00 | 0 days 2 hr 4 min |
| INC0079807 | 2 - High | 2 - High | Brief Outage - I-Light Backbone OAKC-VINC | Undetermined | Undetermined | Closed | 2021-03-30 05:05:00 | 2021-03-30 05:05:10 | 0 days 0 hr 0 min |
| Ticket No.: | INC0078951 |
| Subject: | Outage Resolved - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-GNCS-IPHE-100GE-24277
Backbone GNCS-IPHE Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Indiana State University Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Current State: | Closed |
| Start Time: | 2021-03-18 17:58:19 |
| End Time: | 2021-03-19 11:45:25 |
| Outgoing Notification Text | Backbone GNCS-IPHE is now available. Vendor Zayo Engineers were engaged for further investigation. Technicians located a break at 5885 US 40, at geographic coordinates 39.696389, -86.421139, and the cable was cut under the drive of US40. A temporary 180ct cable was emplaced and splicing is now completed, all services have been restored. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0078977 |
| Subject: | Outage Resolved - I-Light Backbone IPHE-IPIU |
| Source Of Impact: | Internal |
| Affected: | ILN-IPHE-IPIU-10GE-1568
ILN-IPHE-IPIU-10GE-1703 Backbone IPHE-IPIU Member Butler University Member Indiana University / GlobalNOC Member IU Foundation Member WFYI Member Ivy Tech Indianapolis Central Office |
| Current State: | Closed |
| Start Time: | 2021-03-18 22:53:00 |
| End Time: | 2021-03-19 00:57:00 |
| Outgoing Notification Text | Backbone IPHE-IPIU is now available. I-Light Engineers were engaged and identified a failed FPC on core node IPIU. The FPC has been replaced, restoring connectivity. No further outages are expected. |
| Ticket No.: | INC0079807 |
| Subject: | Brief Outage - I-Light Backbone OAKC-VINC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-OAKC-VINC-100GE-24286
Backbone OAKC-VINC Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Current State: | Closed |
| Start Time: | 2021-03-30 05:05:00 |
| End Time: | 2021-03-30 05:05:10 |
| Outgoing Notification Text | Backbone OAKC-VINC was briefly unavailable. I-Light Engineers were engaged for further investigation; however, the reason for outage is undertermined at this time. Please note - Traffic rerouted via redundant conncetions. |
| Ticket No.: | CHG0050183 |
| Subject: | Maintenance Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member Purdue University Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Fort Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member DePauw University |
| Start Time: | 2021-04-02 04:00:00 |
| End Time: | 2021-04-02 09:00:00 |
| Outgoing Notification Text | The listed remained available while Vendor Zayo Engineers performed maintenance to audit a splice enclosure located at SR 26 from Rossville to Sedalia Hut. Maintenance has been completed. |
| Ticket No.: | CHG0050705 |
| Subject: | Maintenance - I-Light Backbones CONNERS-RCMD and MUNC-RCMD |
| Source Of Impact: | Vendor |
| Affected: | Backbone CONNERS-RCMD
Backbone MUNC-RCMD Member Ivy Tech Muncie Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville |
| Start Time: | 2021-04-21 04:01:00 |
| End Time: | 2021-04-21 09:00:00 |
| Outgoing Notification Text | Backbones CONNERS-RCMD and MUNC-RCMD will be unavailable while Vendor Zayo Engineers perform maintenance to cut out a damaged section of cable for repair located at 9020 US 35 in Medford, IN. An outage of one (1) hour is expected. The entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0050744 |
| Subject: | Maintenance - I-Light Management VLAN 79 |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2021-04-09 04:00:00 |
| End Time: | 2021-04-09 05:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0050777 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue University Anderson |
| Start Time: | 2021-04-14 02:00:00 |
| End Time: | 2021-04-14 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance in order to remove fiber from a retired transmission tower in New Carlisle, IN. Outages are expected. The entire window is reserved. This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, April 14, 2021. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0050460 |
| Subject: | Maintenance 2of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member Purdue University Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Fort Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member DePauw University |
| Start Time: | 2021-04-07 04:00:00 |
| End Time: | 2021-04-07 09:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate a 144 count fiber located at SR 26 from Rossville to Sedalia Hut. An outage of three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Be advised - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0050591 |
| Subject: | Maintenance Completed - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Internal |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-04-02 04:00:00 |
| End Time: | 2021-04-02 06:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC was unavailable while I-Light Engineers performed maintenance to replace a card in an optical shelf in Vincennes, IN. Maintenance is completed. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0050184 |
| Subject: | Maintenance 1of 2 Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone LFYT-MTAY Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LFYT Backbone IPIU-LFYT Member Purdue University Kokomo Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Fort Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member DePauw University |
| Start Time: | 2021-04-06 04:00:00 |
| End Time: | 2021-04-06 09:00:00 |
| Outgoing Notification Text | The listed was unavailable while Vendor Zayo Engineers performed maintenance to relocate a 144 count fiber located at SR 26 from Rossville to Sedalia Hut. Maintenance has been completed. Be advised - This was maintenance window 1 of 2. The second activity date is scheduled for Wednesday, April 7, 2021. |