I-Light Network Operations Report
2021-02-19 - 2021-03-04
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0077217 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2021-02-25 19:46:54 | 2021-02-25 19:50:56 | 0 days 0 hr 4 min |
| INC0077653 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone FTWY-HUNTNGTN | Circuit - Cut Fiber | Vendor | Resolved | 2021-03-03 06:17:01 | 2021-03-03 23:15:31 | 0 days 16 hr 58 min |
| Ticket No.: | INC0077217 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
ILN-GARY-MTAY-100GE-24335 Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-MTAY Backbone GARY-LYFT Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Michiana Hematology Member Valparaiso University Member Purdue University South Bend Member Purdue University Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Anderson Member Purdue University Ft. Wayne Member University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2021-02-25 19:46:54 |
| End Time: | 2021-02-25 19:50:56 |
| Outgoing Notification Text | The listed was briefly unavailable. I-Light Engineering has been engaged and are investigating the root cause of the outage. Further updates to be provided as they are made available. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0077653 |
| Subject: | Outage Resolved - I-Light Backbone FTWY-HUNTNGTN |
| Source Of Impact: | Vendor |
| Affected: | ILN-FTWY-HUNTNGTN-FIBR-24038
Backbone FTWY-HUNTNGTN Member Huntington University |
| Current State: | Resolved |
| Start Time: | 2021-03-03 06:17:01 |
| End Time: | 2021-03-03 23:15:31 |
| Outgoing Notification Text | Backbone FTWY-HUNTNGTN is now available. Vendor Zayo Engineers were engaged, reporting a fiber cut 157k ft (about 20 miles) near Huntington. Field techs located the site of impairment and splicers have completed repairs. No further outages are expected. |
| Ticket No.: | CHG0049800 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Ivy Tech Richmond Member Indiana University South Bend Member Ivy Tech South Bend Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member DePauw University Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2021-03-11 05:00:00 |
| End Time: | 2021-03-11 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to change out fiber enclosure located at 6278 Lafayette Road. An outage of up to 30 minutes is expected. The entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0049717 |
| Subject: | Maintenance Completed - I-Light Core Optical Nodes MUNC and ARSN |
| Source Of Impact: | Internal |
| Affected: | Core Optical Node MUNC
Core Optical Node ARSN Backbone MUNC-RCMD Backbone MUNC-MUNC Backbone MARN-MUNC Backbone IPHE-SBND Backbone IPHE-IPIU Backbone ARSN-MUNC Backbone ARSN-IVYARSN60 Backbone ARSN-IPHE Backbone ARSN-ARSN Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Ball State University Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Muncie Member Ivy Tech Lawrenceburg Member IU Foundation Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech South Bend Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Marion Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member St. Francis Crown Point Member Earlham College Member Indiana University South Bend Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue University Anderson Member Ivy Tech Anderson 60th Street Member Ivy Tech Anderson Member Ivy Tech South Bend |
| Start Time: | 2021-03-05 05:00:00 |
| End Time: | 2021-03-05 11:00:00 |
| Outgoing Notification Text | I-Light Engineering performed maintenance to upgrade the firmware on Core Optical Nodes MUNC and ARSN. Maintenance is completed. |