I-Light Network Operations Report
2021-01-22 - 2021-02-04
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0074816 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone FTWY-STFRNCS | Undetermined | Undetermined | Resolved | 2021-01-28 14:41:43 | 2021-01-28 14:41:45 | 0 days 0 hr 0 min |
| INC0075274 | 3 - Moderate | 3 - Moderate | Outage Resolved- I-Light Backbone CROT-NEWA | Unannounced Maintenance | Vendor | Closed | 2021-02-03 05:28:58 | 2021-02-03 10:01:52 | 0 days 4 hr 32 min |
| Ticket No.: | INC0074816 |
| Subject: | Brief Outage - I-Light Backbone FTWY-STFRNCS |
| Source Of Impact: | Undetermined |
| Affected: | ILN-FTWY-FTWY-10GE-25933
ILN-FTWY-FTWY-10GE-25931 ILN-FTWY-FTWY-10GE-26157 ILN-FTWY-FTWY-10GE-25932 Backbone FTWY-STFRNCS Member Purdue University Ft. Wayne Member University of St. Francis |
| Current State: | Resolved |
| Start Time: | 2021-01-28 14:41:43 |
| End Time: | 2021-01-28 14:41:45 |
| Outgoing Notification Text | Backbone FTWY-STFRNCS was briefly unavailable. Vendor Intelligent Fiber Networks Engineers were engaged and reported there was no work in the area at the time the brief outage was observed. The root cause of the brief outage is undetermined. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0075274 |
| Subject: | Outage Resolved- I-Light Backbone CROT-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CROT-NEWA-10GE-25018
Backbone CROT-NEWA Member Hanover College Member Ivy Tech Madison |
| Current State: | Closed |
| Start Time: | 2021-02-03 05:28:58 |
| End Time: | 2021-02-03 10:01:52 |
| Outgoing Notification Text | Backbone CROT-NEWA is now available. Vendor Zayo Engineers were engaged and reported fiber maintenance in Vienna, IN. All services have since restored and no further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0049109 |
| Subject: | Maintenance Completed 1 of 3 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network |
| Start Time: | 2021-02-09 05:01:00 |
| End Time: | 2021-02-09 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-IPIU remained available while Vendor Zayo Engineers performed maintenance to place and splice in new cable at the intersection of I-65 & SR 267 in Whitestown, IN. Maintenance has been completed. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, February 10, 2021. The third activity date is scheduled for Thursday, February 11, 2021. |
| Ticket No.: | CHG0049160 |
| Subject: | Maintenance - I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Vendor |
| Affected: | Member Indiana Wesleyan University |
| Start Time: | 2021-03-02 05:00:00 |
| End Time: | 2021-03-02 11:00:00 |
| Outgoing Notification Text | Member Indiana Wesleyan University will be unavailable while Intelligent Fiber Networks Engineers perform maintenance. An outage of up to 360 minutes is expected. The entire window is reserved. |
| Ticket No.: | CHG0049333 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall |
| Start Time: | 2021-02-23 05:01:00 |
| End Time: | 2021-02-23 11:00:00 |
| Outgoing Notification Text | Backbone ISUFEDERAL-ROSEHUL will remain available while Vendor JOINK Engineers perform Non-Disruptive Fiber Maintenance. No outages are expected. The entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, February 24, 2021. The third activity date is scheduled for Thursday, February 25, 2021. |
| Ticket No.: | CHG0049246 |
| Subject: | Maintenance - I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Vendor |
| Affected: | Member Indiana Wesleyan University |
| Start Time: | 2021-02-17 05:01:00 |
| End Time: | 2021-02-17 11:00:00 |
| Outgoing Notification Text | Member Indiana Wesleyan University will be unavailable while Intelligent Fiber Network Engineers perform maintenance. An outage is expected and the entire window is reserved. |
| Ticket No.: | CHG0049180 |
| Subject: | Maintenance 3 of 3 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Backbone IPHE-IPIU Backbone IPIU-LYFT Backbone IPIU-SBND Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Michiana Hematology Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Purdue Polytechnic Columbus Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Indiana University Kokomo Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Lafayette Member Ivy Tech Kokomo Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Holy Cross College Member Goshen College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Indiana University Northwest Member Earlham College Member DePauw University Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson |
| Start Time: | 2021-02-11 05:01:00 |
| End Time: | 2021-02-11 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to place and splice in new cable at the intersection of I-65 & SR 267 in Whitestown, IN. An outage of up to four (4) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0049043 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Member Franklin College Member Ivy Tech Franklin Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Network Member IU/IUPUI Campus Phone |
| Start Time: | 2021-02-18 05:01:00 |
| End Time: | 2021-02-18 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-IPIU will be unavailable while Vendor Zayo Engineers perform maintenance relocate 96ct cable in order to avoid road construction located at Centerline Rd and SR 144 in Franklin, IN. Outage of two (2) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. This is maintenance window 1 of 2. The second activity date is scheduled for Friday, February 18, 2021. |
| Ticket No.: | CHG0049179 |
| Subject: | Maintenance 2 of 3 Completed - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network |
| Start Time: | 2021-02-10 05:01:00 |
| End Time: | 2021-02-10 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-IPIU remained available while Vendor Zayo Engineers performed maintenance to place and splice in new cable at the intersection of I-65 & SR 267 in Whitestown, IN. Maintenance has been completed. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, February 11, 2021. |
| Ticket No.: | CHG0049421 |
| Subject: | Maintenance Completed - I-Light Node ups.trrh.ilight.net |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2021-02-08 16:00:00 |
| End Time: | 2021-02-08 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0049234 |
| Subject: | Maintenance Completed - I-Light Member Grace College |
| Source Of Impact: | Internal |
| Affected: | Member Grace College |
| Start Time: | 2021-02-05 07:00:00 |
| End Time: | 2021-02-05 10:00:00 |
| Outgoing Notification Text | I-Light Engineers has performed maintenance to provision services for Member Connectivity. An outage occurred, this maintenance has been completed. |
| Ticket No.: | CHG0049337 |
| Subject: | Maintenance Completed - I-Light bbsw2.lfyt.ilight.net |
| Source Of Impact: | Internal |
| Affected: | Backbone LFYT-LFYT
Member Vincennes University Subaru Member Purdue University South Bend Member Purdue Polytechnic New Albany Member Purdue University Kokomo Member Purdue University Member Purdue Polytechnic Columbus |
| Start Time: | 2021-02-09 05:00:00 |
| End Time: | 2021-02-09 07:00:00 |
| Outgoing Notification Text | I-Light Engineers performed maintenance to make configuration changes on bbsw2.lfyt.ilight.net. Maintenance is now complete. |