I-Light Network Operations Report
2021-01-08 - 2021-01-21
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0073314 | 3 - Moderate | 3 - Moderate | Brief Outage Resolved - I-Light Backbone BLTN-CLMB | Unannounced Maintenance | Vendor | Closed | 2021-01-08 05:51:22
2021-01-08 07:07:56 |
2021-01-08 05:54:37
2021-01-08 07:08:06 |
0 days 0 hr 3 min
0 days 0 hr 0 min |
| INC0073615 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone CLMB-NEWA | Circuit - Damaged Fiber | Vendor | Resolved | 2021-01-12 14:38:05
2021-01-13 17:17:29 |
2021-01-12 14:46:58
2021-01-13 22:46:08 |
0 days 0 hr 8 min
0 days 5 hr 28 min |
| INC0073635 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GNCS-IPHE | Circuit - Damaged Fiber | Vendor | Resolved | 2021-01-12 17:17:06 | 2021-01-13 19:08:30 | 1 days 1 hr 51 min |
| Ticket No.: | INC0073314 |
| Subject: | Brief Outage Resolved - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-CLMB-100GE-24325
ILN-BLTN-CLMB-100GE-24324 Backbone BLTN-CLMB Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Peer Indiana GigaPOP Backbone BLTN-CLMB Member Delaware County CES Member Franklin College Member IU Foundation Member IU Research Network Member IU/IUPUI Campus Phone Peer Indiana GigaPOP Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member Indiana University Purdue University Columbus Learning Center Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Martin University Member St. Francis Crown Point Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV |
| Current State: | Closed |
| Start Time: | 2021-01-08 05:51:22 |
| End Time: | 2021-01-08 05:54:37 |
| Outgoing Notification Text | Backbone BLTN-CLMB was briefly unavailable. Zayo Engineers were contacted and reported maintenance. Maintenance has since been completed. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0073615 |
| Subject: | Outage Resolved - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
| Current State: | Resolved |
| Start Time: | 2021-01-12 14:38:05 |
| End Time: | 2021-01-12 14:46:58 |
| Outgoing Notification Text | Backbone CLMB-NEWA is now available. IU Wire and Cable Engineers dispatched to New Albany, IN and repaired fiber damaged as the result of a splice case getting wet and freezing over. Services have been restored and no further outages are expected. |
| Ticket No.: | INC0073635 |
| Subject: | Outage Resolved - I-Light Backbone GNCS-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-GNCS-IPHE-100GE-24277
Backbone GNCS-IPHE Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Indiana University Southeast Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Indiana State University Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Current State: | Resolved |
| Start Time: | 2021-01-12 17:17:06 |
| End Time: | 2021-01-13 19:08:30 |
| Outgoing Notification Text | ***Be advised, location of damaged fiber has been updated.*** Backbone GNCS-IPHE is now avilable. Vendor Zayo was engaged and confirmed damaged fiber near 701 W Henry St. in Indianapolis, IN. Their OSP onsite has reported restoration of all services, technicians are hands off. No further outages expected. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0048916 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-01-27 05:01:00 |
| End Time: | 2021-01-27 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, January 28, 2021. |
| Ticket No.: | CHG0048498 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2021-02-02 05:01:00 |
| End Time: | 2021-02-02 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to cut over a section on the long haul 144F along US 31 West Pigeon Ridge Ct down to Ester Rd, South of Vienna, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, February 3, 2021. |
| Ticket No.: | CHG0048254 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LYFT Backbone IPIU-LYFT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue University Ft. Wayne Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member University of St. Francis Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus |
| Start Time: | 2021-01-28 05:00:00 |
| End Time: | 2021-01-28 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace entrance cable into Sedalia Hut located at 9040 N State Rd 75 in Frankfort, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for January 29, 2021. |
| Ticket No.: | CHG0048255 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone LFYT-MTAY
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-LFYT Backbone DLPH-LYFT Backbone IPIU-LYFT Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Indiana University Kokomo Member Ivy Tech Kokomo Member DePauw University Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue University Ft. Wayne Member Indiana University Northwest Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson Member Vincennes University Subaru Member University of St. Francis Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus |
| Start Time: | 2021-01-29 05:00:00 |
| End Time: | 2021-01-29 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace entrance cable into Sedalia Hut located at 9040 N State Rd 75 in Frankfort, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0048309 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri-State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2021-01-26 05:01:00 |
| End Time: | 2021-01-26 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace damaged cable located at 1830 7th St., in Columbus, IN. An outage of up to three (3) hours is expected. The entire window is reserved. This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, January 27, 2021. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0048499 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Sellersburg Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College |
| Start Time: | 2021-02-03 05:01:00 |
| End Time: | 2021-02-03 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to cut over a section on the long haul 144F along US 31 West Pigeon Ridge Ct down to Ester Rd, South of Vienna, IN. An outage of up to three (3) hours is expected. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0048802 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-01-26 05:01:00 |
| End Time: | 2021-01-26 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday January 27, 2021. The third activity date is scheduled for Thursday, January 28, 2021. |
| Ticket No.: | CHG0048927 |
| Subject: | Maintenance - I-Light Member Huntington University |
| Source Of Impact: | Internal |
| Affected: | Member Huntington University |
| Start Time: | 2021-01-23 08:00:00 |
| End Time: | 2021-01-23 09:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0048917 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-01-28 05:01:00 |
| End Time: | 2021-01-28 11:00:00 |
| Outgoing Notification Text | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0048915 |
| Subject: | Maintenance - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Internal |
| Affected: | Backbone CLMB-NEWA
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member University of Southern Indiana Member Indiana University Southeast |
| Start Time: | 2021-01-28 05:00:00 |
| End Time: | 2021-01-28 11:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to conduct fiber testing on Backbone CLMB-NEWA. Multiple outages, of up to 15 minutes is expected. The entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0048924 |
| Subject: | Maintenance - I-Light Core Node IPHE |
| Source Of Impact: | Internal |
| Affected: | Core Node IPHE
Backbone IPHE-SHLB Backbone IPHE-IPIU Backbone IPHE-IPHE Backbone ILN-ING Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Lebanon Member Indiana University GlobalNOC Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member WFWA Fort Wayne PBS Member Vincennes University Member University of Indianapolis Member University of Evansville Member Taylor University Member University of St. Francis Member Huntington University Member Oakland University Member Tecumseh Area Partnership Member Indiana Wesleyan University Member WFYI Member IU Foundation Member Wabash College Member Trine University Member St. Mary of the Woods College Member Rose Hulman Venture Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Martin University Member Indiana University Purdue University Columbus Learning Center Member Indiana State University Federal Hall Member Butler University Member Indiana State University Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Hanover College Member Goshen College Member Grace College Member DePauw University Member Franklin College Member University of Southern Indiana Member Earlham College Member Calumet College of Saint Joseph Member Bethel University Member Anderson University Member Rose Hulman Institute of Technology |
| Start Time: | 2021-01-25 05:00:00 |
| End Time: | 2021-01-25 06:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing maintenance to decommission unused services off of Core Node IPHE. No outages are expected. The entire window is reserved. |
| Ticket No.: | CHG0048798 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri-State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2021-01-27 05:01:00 |
| End Time: | 2021-01-27 10:00:00 |
| Outgoing Notification Text | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace damaged cable located at 1830 7th St., in Columbus, IN. An outage of up to three (3) hours is expected. The entire window is reserved. This is maintenance window 2 of 2. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0048618 |
| Subject: | Maintenance Completed - I-Light Backbone OAKC-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone OAKC-VINC
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. May of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2021-01-22 05:00:00 |
| End Time: | 2021-01-22 11:00:00 |
| Outgoing Notification Text | Backbone OAKC-VINC was unavailable while Vendor Smithville Engineers performed maintenance to relocate fiber. Maintenance has been completed. |