I-Light Network Operations Report
2020-11-27 - 2020-12-10

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0071440 2 - High2 - High Outage Resolved - I-Light Backbone EVVL-NEWACircuit - Cut Fiber Vendor Resolved 2020-12-10 18:12:24 2020-12-11 03:19:52 0 days 9 hr 7 min

Unscheduled Outages Detail


Ticket No.:INC0071440
Subject:Outage Resolved - I-Light Backbone EVVL-NEWA
Source Of Impact: Vendor
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA
Member Vincennes University Plainfield
Member Vincennes University Lebanon
Member Vincennes University Jasper
Member Vincennes University Fort Branch
Member Vincennes University Aviation
Member University of Evansville
Member Oakland University
Member Indiana University Southeast Water Tower Square
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member Rose Hulman Institute of Technology
Member Indiana University Southeast
Member Ivy Tech Evansville
Member IU School of Medicine Health Science
Member Indiana State University Federal Hall
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Hanover College
Member University of Southern Indiana
Current State:Resolved
Start Time:2020-12-10 18:12:24
End Time:2020-12-11 03:19:52
DescriptionBackbone EVVL-NEWA is now available. Vendor Zayo OSP dispatched and discovered fiber damage in Milltown, IN affecting services. Splicing has been completed and no additional outages are expected. Please note - Traffic rerouted via redundant connections.




Upcoming Scheduled Maintenances

Ticket No.:CHG0047982
Subject:Maintenance Completed - I-Light bbsw.stfrncs.ilight.net Reconfiguration
Source Of Impact: Internal
Affected:Backbone STFRNCS-STFRNCS
Backbone PFW4-STFRNCS
Backbone FTWY-STFRNCS
Member Purdue University Ft. Wayne
Member St. Francis Crown Point
Member University of St. Francis
Start Time:2020-12-11 07:00:00
End Time:2020-12-11 11:00:00
DescriptionI-Light Engineers performed maintenance to reconfigure bbsw.stfrncs.ilight.net. Maintenance is completed.


Ticket No.:CHG0047833
Subject:Maintenance - I-Light Members St. Meinrad College and Indiana Wesleyan University
Source Of Impact: Vendor
Affected:Member St. Meinrad College
Member Indiana Wesleyan University
Start Time:2020-12-15 05:00:00
End Time:2020-12-15 11:00:00
DescriptionMembers St. Meinrad College and Indiana Wesleyan University will be unavailable while Vendor Intelligent Fiber Network Engineers perform maintenance. An outage of up to 360 minutes is expected; however the entire window is reserved.


Ticket No.:CHG0048033
Subject:Maintenance - I-Light Backbone MCCI-SBND Fiber Investigation
Source Of Impact: Internal
Affected:Backbone MCCI-SBND
Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-SBND
Member WNIT Michiana Public Broadcasting Corporation
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue University South Bend
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member University of Notre Dame
Member Indiana University South Bend
Member Ivy Tech South Bend
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University North Manchester Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Goshen College
Member Grace College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue University Anderson

Start Time:2020-12-15 05:00:00
End Time:2020-12-15 11:00:00
DescriptionI-Light Engineering will be performing maintenance to investigate fiber degradation between Michigan City (MCCI) and South Bend (SBND), IN. Multiple outages may occur; however, the entire maintenance window is reserved. Please note - Traffic will reroute via redundant connections.


Ticket No.:CHG0048132
Subject:Maintenance 1 of 3 - I-Light Backbone TRRH-VINC
Source Of Impact: Vendor
Affected:Backbone TRRH-VINC
Member Vincennes University Subaru
Member Vincennes University Plainfield
Member Vincennes University Lebanon
Member Vincennes University Jasper
Member Vincennes University Fort Branch
Member Vincennes University Aviation
Member University of Evansville
Member Oakland University
Member Indiana University Southeast Water Tower Square
Member Wabash College
Member Indiana State University
Member St. Mary of the Woods College
Member Rose Hulman Institute of Technology
Member Indiana University Southeast
Member Indiana State University Federal Hall
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Ivy Tech Evansville
Member Hanover College
Member University of Southern Indiana
Member IU School of Medicine Health Science
Start Time:2020-12-22 05:00:00
End Time:2020-12-22 11:00:00
DescriptionBackbone TRRH-VINC will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. Be advised, this is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, December 23, 2020. The third activity date is scheduled for Thursday, December 24, 2020.


Ticket No.:CHG0048101
Subject:Maintenance - I-Light Members St. Meinrad College and Indiana Wesleyan University
Source Of Impact: Vendor
Affected:Member St. Meinrad College
Member Indiana Wesleyan University
Start Time:2020-12-15 05:00:00
End Time:2020-12-15 10:00:00
DescriptionMembers St. Meinrad College and Indiana Wesleyan University will be unavailable while Intelligent Fiber Network (IFN) Engineers perform maintenance. An outage of up to 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0048157
Subject:Maintenance - I-Light Various Backbones
Source Of Impact: Internal
Affected:Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-SBND
Member WNIT Michiana Public Broadcasting Corporation
Member University of St. Francis
Member Huntington University
Member Indiana Wesleyan University
Member Purdue University South Bend
Member Purdue University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member University of Notre Dame
Member Indiana University South Bend
Member Ivy Tech South Bend
Member Ivy Tech Richmond
Member Indiana University East
Member Ball State University
Member Manchester University North Manchester Campus
Member Manchester University Ft. Wayne Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member Indiana University Fort Wayne
Member IU Foundation
Member Wabash College
Member Ivy Tech Lafayette
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Goshen College
Member Grace College
Member Purdue University Ft. Wayne
Member Purdue Northwest Hammond Campus
Member Ivy Tech Northwest
Member Earlham College
Member Ivy Tech Connersville
Member Indiana University Northwest
Member Bethel University
Member Anderson University
Member Purdue University Anderson
Start Time:2020-12-18 05:00:00
End Time:2020-12-18 11:00:00
DescriptionI-Light Engineering will be performing maintenance to clear minor channel degrade alarms. Multiple outages between GARY-SBND is expected. Members will re-route via redundant connections. The entire window is reserved.