I-Light Network Operations Report
2020-11-27 - 2020-12-10
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0071440 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone EVVL-NEWA | Circuit - Cut Fiber | Vendor | Resolved | 2020-12-10 18:12:24 | 2020-12-11 03:19:52 | 0 days 9 hr 7 min |
Ticket No.: | INC0071440 |
Subject: | Outage Resolved - I-Light Backbone EVVL-NEWA |
Source Of Impact: | Vendor |
Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern Indiana |
Current State: | Resolved |
Start Time: | 2020-12-10 18:12:24 |
End Time: | 2020-12-11 03:19:52 |
Description | Backbone EVVL-NEWA is now available. Vendor Zayo OSP dispatched and discovered fiber damage in Milltown, IN affecting services. Splicing has been completed and no additional outages are expected. Please note - Traffic rerouted via redundant connections. |
Ticket No.: | CHG0047982 |
Subject: | Maintenance Completed - I-Light bbsw.stfrncs.ilight.net Reconfiguration |
Source Of Impact: | Internal |
Affected: | Backbone STFRNCS-STFRNCS
Backbone PFW4-STFRNCS Backbone FTWY-STFRNCS Member Purdue University Ft. Wayne Member St. Francis Crown Point Member University of St. Francis |
Start Time: | 2020-12-11 07:00:00 |
End Time: | 2020-12-11 11:00:00 |
Description | I-Light Engineers performed maintenance to reconfigure bbsw.stfrncs.ilight.net. Maintenance is completed. |
Ticket No.: | CHG0047833 |
Subject: | Maintenance - I-Light Members St. Meinrad College and Indiana Wesleyan University |
Source Of Impact: | Vendor |
Affected: | Member St. Meinrad College
Member Indiana Wesleyan University |
Start Time: | 2020-12-15 05:00:00 |
End Time: | 2020-12-15 11:00:00 |
Description | Members St. Meinrad College and Indiana Wesleyan University will be unavailable while Vendor Intelligent Fiber Network Engineers perform maintenance. An outage of up to 360 minutes is expected; however the entire window is reserved. |
Ticket No.: | CHG0048033 |
Subject: | Maintenance - I-Light Backbone MCCI-SBND Fiber Investigation |
Source Of Impact: | Internal |
Affected: | Backbone MCCI-SBND
Backbone IPIU-SBND Backbone IPHE-IPIU Backbone GARY-SBND Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue University Anderson |
Start Time: | 2020-12-15 05:00:00 |
End Time: | 2020-12-15 11:00:00 |
Description | I-Light Engineering will be performing maintenance to investigate fiber degradation between Michigan City (MCCI) and South Bend (SBND), IN. Multiple outages may occur; however, the entire maintenance window is reserved. Please note - Traffic will reroute via redundant connections. |
Ticket No.: | CHG0048132 |
Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
Source Of Impact: | Vendor |
Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
Start Time: | 2020-12-22 05:00:00 |
End Time: | 2020-12-22 11:00:00 |
Description | Backbone TRRH-VINC will remain available while Vendor JOINK Engineers perform non-disruptive maintenance. No outages are expected. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. Be advised, this is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, December 23, 2020. The third activity date is scheduled for Thursday, December 24, 2020. |
Ticket No.: | CHG0048101 |
Subject: | Maintenance - I-Light Members St. Meinrad College and Indiana Wesleyan University |
Source Of Impact: | Vendor |
Affected: | Member St. Meinrad College
Member Indiana Wesleyan University |
Start Time: | 2020-12-15 05:00:00 |
End Time: | 2020-12-15 10:00:00 |
Description | Members St. Meinrad College and Indiana Wesleyan University will be unavailable while Intelligent Fiber Network (IFN) Engineers perform maintenance. An outage of up to 15 minutes is expected. The entire window is reserved. |
Ticket No.: | CHG0048157 |
Subject: | Maintenance - I-Light Various Backbones |
Source Of Impact: | Internal |
Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Ft. Wayne Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Earlham College Member Ivy Tech Connersville Member Indiana University Northwest Member Bethel University Member Anderson University Member Purdue University Anderson |
Start Time: | 2020-12-18 05:00:00 |
End Time: | 2020-12-18 11:00:00 |
Description | I-Light Engineering will be performing maintenance to clear minor channel degrade alarms. Multiple outages between GARY-SBND is expected. Members will re-route via redundant connections. The entire window is reserved. |