I-Light Network Operations Report
2020-10-30 - 2020-11-12
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0069234 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone EVVL-IVYEVNS | Hardware | Internal | Resolved | 2020-11-09 05:13:08 | 2020-11-09 22:53:06 | 0 days 17 hr 39 min |
| INC0069220 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Core Node EVVL | Circuit - Damaged Fiber | Vendor | Resolved | 2020-11-09 05:13:08 | 2020-11-09 14:09:56 | 0 days 8 hr 56 min |
| Ticket No.: | INC0069234 |
| Subject: | Outage Resolved - I-Light Backbone EVVL-IVYEVNS |
| Source Of Impact: | Internal |
| Affected: | ILN-EVVL-IVYEVNS-FIBR-03722
Backbone EVVL-IVYEVNS Member Ivy Tech Evansville Member University of Evansville |
| Current State: | Resolved |
| Start Time: | 2020-11-09 05:13:08 |
| End Time: | 2020-11-09 22:53:06 |
| Description | The listed are now available. I-Light Engineers were engaged and dispatched to resolve a hardware issue, replaced switch at IVYEVNS. |
| Ticket No.: | INC0069220 |
| Subject: | Outage Resolved - I-Light Core Node EVVL |
| Source Of Impact: | Vendor |
| Affected: | opt.evvl.ilight.net
ILN-EVVL-OAKC-100GE-24289 ILN-EVVL-NEWA-100GE-24292 Core Node EVVL Backbone EVVL-EVVL Backbone EVVL-GENT Backbone EVVL-IUSMEVVL Backbone EVVL-NEWA Backbone EVVL-OAKC Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern Indiana |
| Current State: | Resolved |
| Start Time: | 2020-11-09 05:13:08 |
| End Time: | 2020-11-09 14:09:56 |
| Description | The Backbone between Evansville, IN and Oakland City, IN as well as the Backbone between Evansville, IN and New Albany, IN were affected due to complications from a Vendor Zayo Fiber Relocation Maintenance. These backbone outages isolated Optical Node EVVL. Isolation has been resolved, and all services have been restored. |
| Ticket No.: | CHG0047417 |
| Subject: | Maintenance Completed - I-Light Member Purdue University Richmond |
| Source Of Impact: | Internal |
| Affected: | Member Purdue University Richmond |
| Start Time: | 2020-11-13 16:00:00 |
| End Time: | 2020-11-13 18:00:00 |
| Description |
| Ticket No.: | CHG0047297 |
| Subject: | Maintenance - I-Light Backbone MCCI-SBND Fiber Investigation |
| Source Of Impact: | Internal |
| Affected: | Backbone MCCI-SBND
Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University Ft. Wayne Campus Member Manchester University North Manchester Campus Member Purdue NorthWest Hammond Campus Member Purdue University Anderson Member Purdue University Ft. Wayne Member Purdue University South Bend Member Trine University Member University of Notre Dame Member University of St. Francis Member WNIT Michiana Public Broadcasting Corporation Member Wabash College |
| Start Time: | 2020-11-18 05:00:00 |
| End Time: | 2020-11-18 11:00:00 |
| Description | Backbone MCCI-SBND will be unavailable while I-Light Engineers investigate fiber degradation on the backbone link between South Bend and Michigan City. Multiple outages may occur; however, the entire maintenance window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0046993 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-11-18 05:00:00 |
| End Time: | 2020-11-18 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0046992 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-11-17 05:00:00 |
| End Time: | 2020-11-17 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 2 of 3. The 3rd activity date will occur at 12:00AM ET on November 18th. |
| Ticket No.: | CHG0047167 |
| Subject: | Maintenance - I-Light Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Lawrenceburg
Member Ivy Tech Sellersburg |
| Start Time: | 2020-11-16 05:01:00 |
| End Time: | 2020-11-16 10:00:00 |
| Description | Members Ivy Tech Lawrenceburg and Ivy Tech Sellersburg will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber located at IN RT 1 and IN RT 46. An outage of up to three (3) hours is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0046986 |
| Subject: | Maintenance - I-Light Member WFWA - Fort Wayne PBS |
| Source Of Impact: | Vendor |
| Affected: | Member WFWA - Fort Wayne PBS |
| Start Time: | 2020-12-01 07:00:00 |
| End Time: | 2020-12-01 11:00:00 |
| Description |
| Ticket No.: | CHG0046990 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall |
| Start Time: | 2020-11-16 05:00:00 |
| End Time: | 2020-11-16 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 1 of 3. The 2nd activity date will occur at 12:00AM ET on November 17th. The 3rd activity date will occur at 12:00AM ET on November 18th. |