I-Light Network Operations Report
2020-10-16 - 2020-10-29
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0067635 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone MUNC-RCMD | Undetermined | Undetermined | Closed | 2020-10-19 05:36:58 | 2020-10-19 05:37:00 | 0 days 0 hr 0 min |
| INC0068184 | 2 - High | 2 - High | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2020-10-26 17:24:24 | 2020-10-26 17:24:37 | 0 days 0 hr 0 min |
| INC0068353 | 2 - High | 2 - High | Brief Outage - I-Light Backbone NEWA-EVVL | Undetermined | Undetermined | Resolved | 2020-10-28 16:39:04 | 2020-10-28 16:40:16 | 0 days 0 hr 1 min |
| Ticket No.: | INC0067635 |
| Subject: | Brief Outage - I-Light Backbone MUNC-RCMD |
| Source Of Impact: | Undetermined |
| Affected: | ILN-MUNC-RCMD-10GE-24924
Backbone MUNC-RCMD Member Ivy Tech Richmond Member Indiana University East Member Ivy Tech Lawrenceburg Member Earlham College Member Ivy Tech Connersville |
| Current State: | Closed |
| Start Time: | 2020-10-19 05:36:58 |
| End Time: | 2020-10-19 05:37:00 |
| Description | Backbone MUNC-RCMD was briefly unavailable. Vendor Zayo Engineers were contacted; however, the reason for brief outage was undertermined. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0068184 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-MTAY-100GE-24336
ILN-IPIU-SBND-100GE-24338 Backbone LFYT-MTAY Backbone GARY-LFYT Backbone IPIU-SBND Backbone IPHE-IPIU Member Indiana University GlobalNOC Member Michiana Hematology Member Valparaiso University Member Purdue University South Bend Member Purdue Northwest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Trine University Member Manchester University North Manchester Campus Member Manchester Ft. Wayne Campus Member Ivy Tech Warsaw Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Goshen College Member Grace College Member Purdue Northwest Hammond Campus Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Purdue University Anderson Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel College Member Anderson University |
| Current State: | Resolved |
| Start Time: | 2020-10-26 17:24:24 |
| End Time: | 2020-10-26 17:24:37 |
| Description | The listed was briefly unavailable. Zayo Engineers were contacted; however, the reason for brief outage was undetermined. *Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0068353 |
| Subject: | Brief Outage - I-Light Backbone NEWA-EVVL |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Ivy Tech Evansville Member IU School of Medicine Health Science Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Hanover College Member University of Southern In |
| Current State: | Resolved |
| Start Time: | 2020-10-28 16:39:04 |
| End Time: | 2020-10-28 16:40:16 |
| Description | Backbone NEWA-EVVL was briefly unavailable. I-Light Engineers were engaged; however, the reason for brief outage was undetermined. *Please note - All traffic rerouted via redundant connections. |
| Ticket No.: | CHG0047055 |
| Subject: | Maintenance Completed - I-Light opt.marn.ilight.net |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-10-30 09:00:00 |
| End Time: | 2020-10-30 10:00:00 |
| Description |
| Ticket No.: | CHG0046990 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall |
| Start Time: | 2020-11-16 05:00:00 |
| End Time: | 2020-11-16 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 1 of 3. The 2nd activity date will occur at 12:00AM ET on November 17th. The 3rd activity date will occur at 12:00AM ET on November 18th. |
| Ticket No.: | CHG0046986 |
| Subject: | Maintenance - I-Light Member WFWA - Fort Wayne PBS |
| Source Of Impact: | Vendor |
| Affected: | Member WFWA - Fort Wayne PBS |
| Start Time: | 2020-11-10 07:00:00 |
| End Time: | 2020-11-10 11:00:00 |
| Description |
| Ticket No.: | CHG0046979 |
| Subject: | Maintenance - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Indiana State University Federal Hall Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2020-11-06 05:01:00 |
| End Time: | 2020-11-06 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate existing cable to prevent a potential service disruption located at I-65 and SR 267 in Whitestown, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. *Please note - Traffic should reroute via redundant connections. |
| Ticket No.: | CHG0047127 |
| Subject: | Maintenance - I-Light Member Purdue University Richmond |
| Source Of Impact: | Internal |
| Affected: | Member Purdue University Richmond |
| Start Time: | 2020-11-06 13:00:00 |
| End Time: | 2020-11-06 14:00:00 |
| Description |
| Ticket No.: | CHG0046992 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-11-17 05:00:00 |
| End Time: | 2020-11-17 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 2 of 3. The 3rd activity date will occur at 12:00AM ET on November 18th. |
| Ticket No.: | CHG0046993 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-11-18 05:00:00 |
| End Time: | 2020-11-18 11:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs maintenance. No impact to Member services is expected; however, the entire window is reserved. *Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0047061 |
| Subject: | Maintenance Completed - I-Light Member University of St. Francis-Crown Point |
| Source Of Impact: | Internal |
| Affected: | Member University of St Francis Crown Point |
| Start Time: | 2020-10-30 19:00:00 |
| End Time: | 2020-10-30 20:00:00 |
| Description |
| Ticket No.: | CHG0046720 |
| Subject: | Maintenance - I-Light Backbone EVVL-OAKC |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-OAKC
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-11-09 05:01:00 |
| End Time: | 2020-11-09 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber due to road construction located at 1st Avenue and Mill Road in Evansville, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. *Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0046925 |
| Subject: | Maintenance Completed - I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Internal |
| Affected: | Member Indiana Wesleyan University |
| Start Time: | 2020-10-30 08:00:00 |
| End Time: | 2020-10-30 11:00:00 |
| Description |