I-Light Network Operations Report
2020-10-02 - 2020-10-15
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0066570 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone BATE-SHLB | Circuit - Damaged Fiber | Vendor | Resolved | 2020-10-04 00:46:00 | 2020-10-04 09:17:00 | 0 days 8 hr 31 min |
| INC0066732 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone TRRH-VINC | Undetermined | Undetermined | Closed | 2020-10-06 16:15:33 | 2020-10-06 16:16:53 | 0 days 0 hr 1 min |
| INC0066899 | 2 - High | 2 - High | Outage Resolved - I-Light Various Backbones | Circuit - Cut Fiber | Vendor | Resolved | 2020-10-08 15:14:16 | 2020-10-08 22:09:00 | 0 days 6 hr 54 min |
| INC0067245 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone OAKC-VINC | Circuit - Cut Fiber | Vendor | In Progress | 2020-10-13 21:24:53 | 2020-10-14 18:32:15 | 0 days 21 hr 7 min |
| Ticket No.: | INC0066570 |
| Subject: | Outage Resolved - I-Light Backbone BATE-SHLB |
| Source Of Impact: | Vendor |
| Affected: | ILN-BATE-SHLB-10GE-4121
ILN-BATE-SHLB-GIGE-3844 Backbone BATE-SHLB Member Earlham College Member Indiana University East Member Ivy Tech Connersville Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond |
| Current State: | Resolved |
| Start Time: | 2020-10-04 00:46:00 |
| End Time: | 2020-10-04 09:17:00 |
| Description | Backbone BATE-SHLB is now available. Zayo Engineers determined that the reason for the outage was damaged fiber near 39 27 02.0N 85 37 43.3W. Repairs have been completed. No further outages are expecte. |
| Ticket No.: | INC0066732 |
| Subject: | Brief Outage - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-TRRH-VINC-100GE-24283
Backbone TRRH-VINC Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Current State: | Closed |
| Start Time: | 2020-10-06 16:15:33 |
| End Time: | 2020-10-06 16:16:53 |
| Description | Backbone TRRH-VINC was briefly unavailable. I-Light Engineers were engaged for further investigation; however, the cause for the brief outage was undetermined. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0066899 |
| Subject: | Outage Resolved - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-100GE-24337
Backbone IPIU-SBND Backbone IPIU-LYFT Backbone IPHE-IPIU Member WNIT Michiana Public Broadcasting Corporation Member Vincennes University Subaru Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Purdue Northwest Westville Campus Member Purdue Polytechnic New Albany Member Purdue University Ft. Wayne Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Purdue Polytechnic Columbus Member Wabash College Member Trine University Member University of Notre Dame Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Kokomo Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member Goshen College Member Grace College Member Purdue Northwest Hammond Campus Member Ivy Tech Northwest Member Purdue University Ft. Wayne Member Earlham College Member DePauw University Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Anderson |
| Current State: | Resolved |
| Start Time: | 2020-10-08 15:14:16 |
| End Time: | 2020-10-08 22:09:00 |
| Description | The listed is now available. Vendor Zayo OSP located a fiber cut on a 144 count cable along Interstate 65 between Layfette and Indianapolis. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0067245 |
| Subject: | Outage Resolved - I-Light Backbone OAKC-VINC |
| Source Of Impact: | Vendor |
| Affected: | ILN-OAKC-VINC-100GE-24286
Backbone OAKC-VINC Member Hanover College Member IU School of Medicine Health Science Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast Water Tower Square Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University Fort Branch Member Vincennes University Jasper Member Vincennes University Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WFWA - Fort Wayne PBS Member Wabash College |
| Current State: | In Progress |
| Start Time: | 2020-10-13 21:24:53 |
| End Time: | 2020-10-14 18:32:15 |
| Description | Backbone OAKC-VINC is now available. Vendor Smithville Engineers were engaged and repaired a fiber cut located near Highway 41 and Essex Road in Vincennes, IN. Technicians are hands off. No further outages are expected. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0046666 |
| Subject: | Maintenance Completed - I-Light Core Nodes IPHE & IPIU |
| Source Of Impact: | Internal |
| Affected: | Core Node IPHE
Core Node IPIU Anderson University Ball State University Bethel University Butler University Calumet College of Saint Joseph Delaware County CES DePauw University Earlham College Franklin College Goshen College Grace College Hanover College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana State University Indiana State University Federal Hall Indiana University / GlobalNOC Indiana University Purdue University Columbus Learning Center Indiana Wesleyan University IU Foundation Ivy Tech Indianapolis Central Office Legislative Services Agency Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Marian University Martin University Oakland City University Rose Hulman Institute of Technology Rose Hulman Venture St. Francis Crown Point St. Mary of the Woods College St. Meinrad College Taylor University Tecumseh Area Partnership Trine University University of Evansville University of Indianapolis University of Southern Indiana University of St. Francis Valparaiso University Vincennes University Vincennes University Lebanon Wabash College WFWA - Fort Wayne PBS WFYI WNIN - Tri State Public Media Evansville WNIT - Michiana Public Broadcasting Corporation WYIN - Lakeshore Public TV |
| Start Time: | 2020-10-16 04:00:00 |
| End Time: | 2020-10-16 05:00:00 |
| Description | I-Light Engineers updated the control plane policy on Core Nodes IPHE and IPIU. Maintenance is completed. |
| Ticket No.: | CHG0046720 |
| Subject: | Maintenance - I-Light Backbone EVVL-OAKC |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-OAKC
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-10-29 04:01:00 |
| End Time: | 2020-10-29 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber due to road construction located at 1st Avenue and Mill Road in Evansville, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. *Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0046282 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-10-19 04:01:00 |
| End Time: | 2020-10-19 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Tuesday, October 20, 2020. The third activity date is scheduled for Wednesday, October 21, 2020. |
| Ticket No.: | CHG0046494 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-10-20 04:01:00 |
| End Time: | 2020-10-20 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, October 21, 2020. |
| Ticket No.: | CHG0046495 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone TRRH-VINC
Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member Rose Hulman Institute of Technology Member Indiana University Southeast Member Indiana State University Federal Hall Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-10-21 04:01:00 |
| End Time: | 2020-10-21 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 217 N 6th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0046679 |
| Subject: | Maintenance -I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Internal |
| Affected: | Member Indiana Wesleyan University |
| Start Time: | 2020-10-23 08:00:00 |
| End Time: | 2020-10-23 11:00:00 |
| Description |
| Ticket No.: | CHG0046428 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2020-10-16 04:01:00 |
| End Time: | 2020-10-16 10:00:00 |
| Description | Member Ivy Tech Terre Haute remained available while Vendor JOINK Engineers performed maintenance located at 217 N 6th St. in Terre Haute, IN. Maintenance has been completed. Please note - This was maintenance window 3 of 3. |
| Ticket No.: | CHG0046477 |
| Subject: | Maintenance Completed - I-Light Member Indiana Wesleyan University |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-10-16 08:00:00 |
| End Time: | 2020-10-16 11:00:00 |
| Description |
| Ticket No.: | CHG0046661 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPHE-SCIREMC
Backbone HPER-IPHE Backbone BLTN-IPHE Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member IU/IUPUI Campus Phone Member Franklin College Member Delaware CES Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Kokomo Member IU School of Medicine Health Science Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Research Network Member Indiana University Northwest Peer Indiana GigaPOP |
| Start Time: | 2020-10-28 04:00:00 |
| End Time: | 2020-10-28 07:00:00 |
| Description | The listed should remain available while Vendor South Central Indiana REMC performs maintenance to enter the case where this fiber connection is located. No outages are expected. The entire widow is reserved. |