I-Light Network Operations Report
2020-09-04 - 2020-09-17
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0064941 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone FTWY-MNCHSTR | Undetermined | Undetermined | Resolved | 2020-09-10 03:41:44 | 2020-09-10 03:42:57 | 0 days 0 hr 1 min |
| Ticket No.: | INC0064941 |
| Subject: | Brief Outage - I-Light Backbone FTWY-MNCHSTR |
| Source Of Impact: | Undetermined |
| Affected: | ILN-FTWY-MNCHSTR-10GE-23898
Backbone FTWY-MNCHSTR Member Manchester University North Manchester Campus Member Grace College Member Ivy Tech Warsaw |
| Current State: | Resolved |
| Start Time: | 2020-09-10 03:41:44 |
| End Time: | 2020-09-10 03:42:57 |
| Description | Backbone FTWY-MNCHSTR was briefly unavailable on Wednesday, September 9, 2020 from 11:41PM ET to 11:42PM ET. Vendor Zayo Engineers were engaged and reported no planned maintenance or emergency repair activity was taking place that would have caused the disruption to your service. Reason for outage is undetermined. *Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0045958 |
| Subject: | Maintenance - I-Light Member Indiana Institute of Technology Ft. Wayne |
| Source Of Impact: | Vendor |
| Affected: | Member Indiana Institute of Technology Ft. Wayne |
| Start Time: | 2020-10-02 04:00:00 |
| End Time: | 2020-10-02 10:00:00 |
| Description | Member Indiana Institute of Technology Ft. Wayne will be unavailable while Vendor Intelligent Fiber Network (IFN) Engineers perform fiber maintenance in Fort Wayne, IN. Outages are expected and the entire window is reserved. |
| Ticket No.: | CHG0045813 |
| Subject: | Maintenance - I-Light Member Butler University |
| Source Of Impact: | Internal |
| Affected: | Member Butler University |
| Start Time: | 2020-09-20 10:00:00 |
| End Time: | 2020-09-20 12:00:00 |
| Description | I-Light and Butler University Engineers will be performing maintenance to migrate Member Butler University to the new mini-ring. The entire window is reserved. |
| Ticket No.: | CHG0045914 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Holy Cross College Member Grace College Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Hammond Campus Member Purdue University Ft. Wayne Member Earlham College Member Bethel College Member Anderson University Member Ivy Tech Connersville Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech South Bend Member Ivy Tech Richmond Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ball State University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus |
| Start Time: | 2020-09-29 02:00:00 |
| End Time: | 2020-09-29 10:00:00 |
| Description | The listed affected will remain available while Vendor Zayo Engineers perform routine fiber splice maintenance in two (2) splice cases in the following locations: Location #1: Int of W 800 N & N 300 W, Michigan City, IN, 46360 (41.72235 N , 86.75842 W) Location #2: 2000' west of Walnut Rd and RR, New Carlsile, IN (41.70478 N , 86.48357 W) No outages are expected; however, the entire window is reserved. Please note - This is maintenance window 2 of 2. The second activity date is reserved as backup for any work not completed. |
| Ticket No.: | CHG0045913 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Holy Cross College Member Grace College Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Hammond Campus Member Purdue University Ft. Wayne Member Earlham College Member Bethel College Member Anderson University Member Ivy Tech Connersville Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech South Bend Member Ivy Tech Richmond Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ball State University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus |
| Start Time: | 2020-09-25 02:00:00 |
| End Time: | 2020-09-25 10:00:00 |
| Description | The listed affected will remain available while Vendor Zayo Engineers perform routine fiber splice maintenance in two (2) splice cases in the following locations: Location #1: Int of W 800 N & N 300 W, Michigan City, IN, 46360 (41.72235 N , 86.75842 W) Location #2: 2000' west of Walnut Rd and RR, New Carlsile, IN (41.70478 N , 86.48357 W) No outages are expected; however, the entire window is reserved. Please note - This is maintenance window 1 of 2. The second activity date is Monday, September 28, 2020 and reserved as backup for any work not completed. |
| Ticket No.: | CHG0045921 |
| Subject: | Maintenance 2 of 3 - I-Light Backbones ISUFEDERAL-ROSEHUL and TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Backbone TRRH-VINC Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Member Indianan University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-09-23 04:01:00 |
| End Time: | 2020-09-23 10:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs non-disruptive maintenance located at 414 S 29th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. *Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, September 24, 2020. |
| Ticket No.: | CHG0045799 |
| Subject: | Maintenance 1 of 3 - I-Light Backbones ISUFEDERAL-ROSEHUL and TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Backbone TRRH-VINC Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Member Indianan University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-09-22 04:01:00 |
| End Time: | 2020-09-22 10:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs non-disruptive maintenance located at 414 S 29th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. *Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Wednesday, September 23, 2020. The third activity date is scheduled for Thursday, September 24, 2020. |
| Ticket No.: | CHG0045922 |
| Subject: | Maintenance 3 of 3 - I-Light Backbones ISUFEDERAL-ROSEHUL and TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Backbone TRRH-VINC Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology Member Vincennes University Subaru Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland University Member Indiana University Southeast Member Indianan University Southeast Water Tower Square Member Wabash College Member Indiana State University Member St. Mary of the Woods College Member WFWA Fort Wayne PBS Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Terre Haute Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-09-24 04:01:00 |
| End Time: | 2020-09-24 10:00:00 |
| Description | The listed will remain available while Fiber/Services Provider JOINK performs non-disruptive maintenance located at 414 S 29th St. in Terre Haute, IN. No outages are expected. The entire window is reserved. *Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0045597 |
| Subject: | Maintenance - I-Light Member University of Indianapolis |
| Source Of Impact: | Vendor |
| Affected: | Member University of Indianapolis |
| Start Time: | 2020-09-25 04:00:00 |
| End Time: | 2020-09-25 10:00:00 |
| Description | Member University of Indianapolis will be unavailable while Vendor Crown Castle Engineers perform maintenance to relocate fiber between 4600 Sunset Ave. Indianapolis, IN and 535 W Michigan St. Indianapolis, IN. An outage of up to 1.5 hours is expected; however, the entire window is reserved. |