I-Light Network Operations Report
2020-07-24 - 2020-08-06
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0062519 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone LFYT-WABASH | Undetermined | Undetermined | Resolved | 2020-08-05 18:16:13 | 2020-08-05 18:17:37 | 0 days 0 hr 1 min |
| INC0062523 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone IPIU-SBND | Undetermined | Undetermined | Resolved | 2020-08-05 19:46:17 | 2020-08-05 19:47:45 | 0 days 0 hr 1 min |
| Ticket No.: | INC0062519 |
| Subject: | Brief Outage - I-Light Backbone LFYT-WABASH |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-WABASH-10GE-24048
Backbone LFYT-WABASH Member DePauw University Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2020-08-05 18:16:13 |
| End Time: | 2020-08-05 18:17:37 |
| Description | Backbone LFYT-WABASH was briefly unavailable. I-Light Engineering were engaged for further investigation; however, the reason for outage was undetermined. |
| Ticket No.: | INC0062523 |
| Subject: | Brief Outage - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
Backbone IPIU-SBND Backbone IPHE-IPIU Member WNIT Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan Member Ivy Tech Fort Wayne Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2020-08-05 19:46:17 |
| End Time: | 2020-08-05 19:47:45 |
| Description | The listed were briefly unavailable. I-Light Engineering was engaged for further investigation; however, the reason for outage was undetermined. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0044940 |
| Subject: | Maintenance Completed - I-Light Backbones SCAR-TRRH and TRRH-VINC |
| Source Of Impact: | Vendor |
| Affected: | Backbone SCAR-TRRH
Backbone TRRH-VINC Member Hanover College Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU School of Medicine Health Science Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Ivy Tech Terre Haute Member Oakland City University Member Rose Hulman Institute of Technology Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University - Subaru Member Vincennes University Aviation Member Vincennes University Lebanon Member Wabash College Member WFWA - Fort Wayne PBS |
| Start Time: | 2020-08-10 01:00:00 |
| End Time: | 2020-08-10 10:00:00 |
| Description | The listed remained available while JOINK Engineers performed maintenance on the fiber cables from Terre Haute, IN to Carlisle, IN and from Terre Haute, IN to Vincennes, IN. Maintenance is completed. |
| Ticket No.: | CHG0044703 |
| Subject: | Maintenance 2 of 2 - I-Light Various Members |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Logansport
Member Tecumseh Area Partnership Member Ivy Tech Wabash |
| Start Time: | 2020-08-26 07:00:00 |
| End Time: | 2020-08-26 10:00:00 |
| Description | The listed will be unavailable while Vendor Cinergy Metronet performs maintenance to upgrade their core router. An outage of up to 25 minutes is expected; however, the entire window is reserved. *Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0044878 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall |
| Start Time: | 2020-08-11 04:01:00 |
| End Time: | 2020-08-11 10:00:00 |
| Description | The listed should available while Vendor Joink Engineers perform non-disruptive maintenance located at 414 S 29th Street in Terre Haute, IN. No outages are expected. The entire window is reserved. This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, August 12, 2020. |
| Ticket No.: | CHG0044208 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2020-08-22 03:00:00 |
| End Time: | 2020-08-22 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform fiber relocation maintenance located at SR 46 in Belmont, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0044702 |
| Subject: | Maintenance 1 of 2 - I-Light Various Members |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Logansport
Member Tecumseh Area Partnership Member Ivy Tech Wabash |
| Start Time: | 2020-08-20 07:00:00 |
| End Time: | 2020-08-20 10:00:00 |
| Description | The listed will be unavailable while Vendor Cinergy Metronet performs maintenance to upgrade their core router. An outage of up to 25 minutes is expected; however, the entire window is reserved. *Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, August 26, 2020. |
| Ticket No.: | CHG0044207 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2020-08-21 03:00:00 |
| End Time: | 2020-08-21 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform fiber relocation maintenance located at SR 46 in Belmont, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Saturday, August 22, 2020 from 03:00 to 10:00 UTC. |
| Ticket No.: | CHG0044879 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall |
| Start Time: | 2020-08-12 04:01:00 |
| End Time: | 2020-08-12 10:00:00 |
| Description | The listed should available while Vendor Joink Engineers perform non-disruptive maintenance located at 414 S 29th Street in Terre Haute, IN. No outages are expected. The entire window is reserved. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0044691 |
| Subject: | Maintenance - I-Light Member Ivy Tech Logansport |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Logansport |
| Start Time: | 2020-08-11 07:00:00 |
| End Time: | 2020-08-11 10:00:00 |
| Description | Member Ivy Tech Logansport will be unavailable while Vendor Cinergy Metronet Engineers perform fiber maintenance. An outage is expected and the entire window is reserved. |
| Ticket No.: | CHG0044736 |
| Subject: | Maintenance 1 of 3 Completed - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall |
| Start Time: | 2020-08-10 04:01:00 |
| End Time: | 2020-08-10 10:00:00 |
| Description | The listed remained available while Vendor Joink Engineers performed non-disruptive maintenance located at 414 S 29th Street in Terre Haute, IN. Maintenance is completed. This was maintenance window 1 of 3. The second activity date is scheduled for Tuesday, August 11, 2020. The third activity date is scheduled for Wednesday, August 12, 2020. |
| Ticket No.: | CHG0044209 |
| Subject: | Maintenance - I-Light Member Ivy Tech Valparaiso |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Valparaiso |
| Start Time: | 2020-08-11 05:00:00 |
| End Time: | 2020-08-11 10:00:00 |
| Description | Member Ivy Tech Valparaiso will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at the intersection of E 700 N and Meridian in Valparaiso, IN. An outage of up to five (5) hours is expected; however, the entire window is reserved. |