I-Light Network Operations Report
2020-07-10 - 2020-07-23
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0061025 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-IPIU | Undetermined | Undetermined | Resolved | 2020-07-13 16:59:43 | 2020-07-13 17:00:59 | 0 days 0 hr 1 min |
| Ticket No.: | INC0061025 |
| Subject: | Brief Outage - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-IPIU-100GE-24327
ILN-CLMB-IPIU-LAG-24865 Backbone CLMB-IPIU Backbone BLTN-IPIU Member Vincennes University Fort Branch Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member University of Evansville Member Oakland City University Member Purdue Polytechnic New Albany Member Ivy Tech Columbus Member Purdue Polytechnic Columbus Member IU Foundation Member Wabash College Member St. Mary of the Woods College Member St. Francis Crown Point Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Martin University Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Bloomington Member IU School of Medicine Health Science Member Indiana University Purdue University Columbus Member Hanover College Member Franklin College Member University of Southern Indiana Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phones Peer Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2020-07-13 16:59:43 |
| End Time: | 2020-07-13 17:00:59 |
| Description | Backbone CLMB-IPIU was briefly unavailable. I-Light Engineers have been engaged for further investigation; however, the reason for outage is undetermined at this time. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0044459 |
| Subject: | Maintenance Completed 1 of 4 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-07-27 04:00:00 |
| End Time: | 2020-07-27 10:00:00 |
| Description | The listed remained available while Vendor JOINK Engineers performed maintenance located at 414 S 29th Street in Terre Haute, IN. Maintenance is completed. This was maintenance window 1 of 4. The second activity date is scheduled for Tuesday, July 28, 2020. The third activity date is scheduled for Wednesday, July 29, 2020. The fourth activity date is scheduled for Thursday, July 30, 2020. |
| Ticket No.: | CHG0044208 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2020-08-14 03:00:00 |
| End Time: | 2020-08-14 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform fiber relocation maintenance located at SR 46 in Belmont, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0044457 |
| Subject: | Maintenance 4 of 4 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-07-30 04:00:00 |
| End Time: | 2020-07-30 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 414 S 29th Street in Terre Haute, IN. No outages are expected. The entire window is reserved. This is maintenance window 4 of 4. |
| Ticket No.: | CHG0044502 |
| Subject: | Maintenance 2 of 4 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone LFYT-MTAY Backbone GARY-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue Northwest Hammond Campus Member DePauw University Member Purdue University Anderson |
| Start Time: | 2020-08-05 04:01:00 |
| End Time: | 2020-08-05 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged 432ct and 144ct cables damaged by construction work at E Wood St and S River Rd in Lafayette, IN. Outages of up to five (5) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 4. The third activity date is scheduled for Thursday, August 6, 2020. The fourth activity date is scheduled for Friday, August 7, 2020. |
| Ticket No.: | CHG0044394 |
| Subject: | Maintenance - I-Light Internal GlobalNOC Grafana 7 Upgrade |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-27 22:00:00 |
| End Time: | 2020-07-27 23:00:00 |
| Description |
| Ticket No.: | CHG0044503 |
| Subject: | Maintenance 3 of 4 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone LFYT-MTAY Backbone GARY-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue Northwest Hammond Campus Member DePauw University Member Purdue University Anderson |
| Start Time: | 2020-08-06 04:01:00 |
| End Time: | 2020-08-06 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged 432ct and 144ct cables damaged by construction work at E Wood St and S River Rd in Lafayette, IN. Outages of up to five (5) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 3 of 4. The fourth activity date is scheduled for Friday, August 7, 2020. |
| Ticket No.: | CHG0044488 |
| Subject: | Maintenance 1 of 4 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone LFYT-MTAY Backbone GARY-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue Northwest Hammond Campus Member DePauw University Member Purdue University Anderson |
| Start Time: | 2020-08-04 04:01:00 |
| End Time: | 2020-08-04 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged 432ct and 144ct cables damaged by construction work at E Wood St and S River Rd in Lafayette, IN. Outages of up to five (5) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 4. The second activity date is scheduled for Wednesday, August 5, 2020. The third activity date is scheduled for Thursday, August 6, 2020. The fourth activity date is scheduled for Friday, August 7, 2020. |
| Ticket No.: | CHG0044209 |
| Subject: | Maintenance - I-Light Member Ivy Tech Valparaiso |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Valparaiso |
| Start Time: | 2020-08-11 05:00:00 |
| End Time: | 2020-08-11 10:00:00 |
| Description | Member Ivy Tech Valparaiso will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at the intersection of E 700 N and Meridian in Valparaiso, IN. An outage of up to five (5) hours is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0044211 |
| Subject: | Maintenance - I-Light Backbone EVVL-IUSMEVVL |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-IUSMEVVL
Member Vincennes University - Fort Branch Member University of Southern Indiana Member University of Evansville |
| Start Time: | 2020-08-04 05:01:00 |
| End Time: | 2020-08-04 10:00:00 |
| Description | The listed will be unavailable while Vendor WOW Business Engineers perform software upgrade maintenance in Evansville, IN. An outage of up to 20 minutes is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0044207 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Vincennes University Plainfield Member Vincennes University Lebanon Member Vincennes University Jasper Member Vincennes University Aviation Member WYIN Lakeshore Public TV Member WNIN Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Southeast Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Purdue University Columbus Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member IU Research Member Indiana University Bloomington & Indianapolis Peer Indiana GigaPOP |
| Start Time: | 2020-08-13 03:00:00 |
| End Time: | 2020-08-13 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform fiber relocation maintenance located at SR 46 in Belmont, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Thursday, August 13, 2020. |
| Ticket No.: | CHG0044421 |
| Subject: | Maintenance Completed 2 of 2 - I-Light Member University of Indianapolis |
| Source Of Impact: | Vendor |
| Affected: | Member University of Indianapolis |
| Start Time: | 2020-07-27 04:01:00 |
| End Time: | 2020-07-27 10:00:00 |
| Description | Member University of Indianapolis remained available while Vendor Crown Castle Engineers performed nationwide network maintenance. Maintenance is completed. Please note - This was mainteancen window 2 of 2. |
| Ticket No.: | CHG0044422 |
| Subject: | Maintenance 1 of 2 Completed - I-Light Member University of Indianapolis |
| Source Of Impact: | Vendor |
| Affected: | Member University of Indianapolis |
| Start Time: | 2020-07-25 04:01:00 |
| End Time: | 2020-07-25 06:00:00 |
| Description | Member University of Indianapolis remained available while Vendor Crown Castle Engineers performed nationwide network maintenance. Maintenance is completed. Please note - This was maintenance window 1 of 2. The second activity date is scheduled for Monday, July 27, 2020. |
| Ticket No.: | CHG0044435 |
| Subject: | Maintenance - I-Light Internal GlobalNOC GSCS Version 1.0.1 Update |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-27 20:00:00 |
| End Time: | 2020-07-27 22:00:00 |
| Description |
| Ticket No.: | CHG0044460 |
| Subject: | Maintenance 2 of 4 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-07-28 04:00:00 |
| End Time: | 2020-07-28 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 414 S 29th Street in Terre Haute, IN. No outages are expected. The entire window is reserved. This is maintenance window 2 of 4. The third activity date is scheduled for Wednesday, July 29, 2020. The fourth activity date is scheduled for Thursday, July 30, 2020. |
| Ticket No.: | CHG0044465 |
| Subject: | Maintenance - I-Light POP KOKM |
| Source Of Impact: | Internal |
| Affected: | Backbone KOKM-LFYT
Backbone KOKM-MARN Member Indiana University Kokomo Member Ivy Tech Kokomo |
| Start Time: | 2020-07-28 04:00:00 |
| End Time: | 2020-07-28 06:00:00 |
| Description | I-Light Engineers will be performing maintenance to reboot bbsw.kokm.ilight.net, 15-20 minute outages are expected. The entire window is reserved. |
| Ticket No.: | CHG0044461 |
| Subject: | Maintenance 3 of 4 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Indiana State University Federal Hall Member Rose Hulman Institute of Technology |
| Start Time: | 2020-07-29 04:00:00 |
| End Time: | 2020-07-29 10:00:00 |
| Description | The listed will remain available while Vendor JOINK Engineers perform maintenance located at 414 S 29th Street in Terre Haute, IN. No outages are expected. The entire window is reserved. This is maintenance window 3 of 4. The fourth activity date is scheduled for Thursday, July 30, 2020. |
| Ticket No.: | CHG0044504 |
| Subject: | Maintenance 4 of 4 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone KOKM-LFYT
Backbone IPIU-SBND Backbone IPIU-LFYT Backbone IPHE-IPIU Backbone LFYT-MTAY Backbone GARY-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member WNIT Michiana Public Broadcasting Corporation Member Michiana Hematology Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue University Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Ivy Tech South Bend Member Ivy Tech Richmond Member Indiana University East Member Ball State University Member Manchester University North Manchester Campus Member Manchester University Ft. Wayne Campus Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ivy Tech Lafayette Member Indiana Institute of Technology Ft. Wayne Member Holy Cross College Member Goshen College Member Grace College Member Purdue University Member Ivy Tech Northwest Member Indiana University Northwest Member Purdue University Ft. Wayne Member Earlham College Member Ivy Tech Connersville Member Bethel University Member Anderson University Member Purdue University Member Vincennes University Subaru Member Purdue Polytechnic New Albany Member Purdue Polytechnic Columbus Member Purdue Northwest Hammond Campus Member DePauw University Member Purdue University Anderson |
| Start Time: | 2020-08-07 04:01:00 |
| End Time: | 2020-08-07 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to repair damaged 432ct and 144ct cables damaged by construction work at E Wood St and S River Rd in Lafayette, IN. Outages of up to five (5) hours is expected; however, the entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 4 of 4. |