I-Light Network Operations Report
2020-05-29 - 2020-06-11
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0058356 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbones GARY-LFYT and LFYT-MTAY | Investigating | Undetermined | Closed | 2020-05-29 03:18:21 | 2020-05-29 03:19:37 | 0 days 0 hr 1 min |
| INC0058866 | 3 - Moderate | 3 - Moderate | Brief Outage Resolved - I-Light Backbone MCCI-SBND | Hardware | Internal | Resolved | 2020-06-07 06:55:05 | 2020-06-07 06:56:21 | 0 days 0 hr 1 min |
| Ticket No.: | INC0058356 |
| Subject: | Brief Outage - I-Light Backbones GARY-LFYT and LFYT-MTAY |
| Source Of Impact: | Undetermined |
| Affected: | ILN-LFYT-MTAY-100GE-24336
Backbone LFYT-MTAY Backbone GARY-LFYT Member Michiana Hematology Member Valparaiso University Member Purdue University Member Purdue University South Bend Member Purdue NorthWest Westville Campus Member Purdue University Ft. Wayne Member Purdue University Anderson Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech East Chicago Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Northwest Member Indiana University Northwest Member Goshen College Member Grace College Member IU Foundation Member Wabash College Member Trine University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus Member University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2020-05-29 03:18:21 |
| End Time: | 2020-05-29 03:19:37 |
| Description | Backbones GARY-LFYT and LFYT-MTAY were briefly unavailable on Thursday, May 28, 2020 at/around 11:18PM ET to 11:19PM ET. I-Light Engineers are engaged and currently investigating the root cause of the brief outage observed. Further updates to be provided as they are made available. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0058866 |
| Subject: | Brief Outage Resolved - I-Light Backbone MCCI-SBND |
| Source Of Impact: | Internal |
| Affected: | ILN-IPIU-SBND-100GE-24347
ILN-MCCI-SBND-10GE-25432 Backbone MCCI-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member IU Foundation Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue NorthWest Hammond Campus Member Purdue University Anderson Member Member Purdue University Ft. Wayne Member Purdue University South Bend Member Trine University Member University of Notre Dame Member University of Notre Dame (UND) Member University of St. Francis Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Resolved |
| Start Time: | 2020-06-07 06:55:05 |
| End Time: | 2020-06-07 06:56:21 |
| Description | Backbone MCCI-SBND was briefly unavailable. I-Light Engineering was engaged and reported a restart due to faulty hardware. All services have since restored and no further outages are expected. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0043103 |
| Subject: | Maintenance - I-Light Member IU/IUPUI Campus Phone |
| Source Of Impact: | Internal |
| Affected: | Member IU/IUPUI Campus Phone |
| Start Time: | 2020-06-16 22:00:00 |
| End Time: | 2020-06-17 00:00:00 |
| Description | I-Light and IU/IUPUI Campus Phone Engineers will be performing maintenance to move fiber connections for the IU Phone System. An outage of up to 30 minutes is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0043212 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPHE-SBND
Backbone IPHE-IPIU Backbone FTWY-MARN Member WNIT – Michiana Public Broadcasting Corporation Member Michiana Hematology Member Global Research Network Operations Center Member Valparaiso University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Indiana Institute of Technology Ft. Wayne Member Purdue NorthWest Westville Campus Member Purdue NorthWest Hammond Campus Member Purdue University Ft. Wayne Member Purdue University Anderson Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech South Bend Member Ivy Tech Warsaw Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Ivy Tech Northwest Member Ivy Tech Connersville Member Ball State University Member Wabash College Member Trine University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus Member Huntington University Member Holy Cross College Member Goshen College Member Grace College Member St. Francis Crown Point Member Earlham College Member Bethel University Member Anderson University Member University of Notre Dame Member IU Foundation Member Indiana University East Member Indiana University South Bend Member Indiana University Northwest |
| Start Time: | 2020-06-30 04:01:00 |
| End Time: | 2020-06-30 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to relocate fiber at SR 218 and S 700 W in Huntington County, IN. Outages of up to three (3) hours is expected; however, the entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0043277 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Internal |
| Affected: | Backbone IVYWRSW-LGNR
Backbone GRCCLLG-IVYWRSW Backbone CONNERS-RCMD Backbone BATE-SHLB Backbone GNCS-ROSEHUL Backbone WABASH-WABASHHAYS Backbone WABASH-WABASH Backbone DEPAUWLIB-WABASHHAYS Backbone DEPAUWLIB-GNCS Backbone LFYT-WABASH Member Manchester University – North Manchester Campus Member Ivy Tech Warsaw Member Ivy Tech Richmond Member Ivy Tech Lawrenceburg Member Ivy Tech Connersville Member Grace College Member Earlham College Member Wabash College Member DePauw Univeristy Member Rose Hulman Institute of Technology Member Indiana State University Federal Hall Member Indiana University East |
| Start Time: | 2020-06-19 04:00:00 |
| End Time: | 2020-06-19 10:00:00 |
| Description | I-Light Engineers will be performing maintenance to upgrade software on bbsw.ivywrsw.ilight.net, bbsw.bate.ilight.net, bbsw.rcmd.ilight.net, bbsw.rosehul.ilight.net, bbsw.wabash.ilight.net, and bbsw.wabashhays.ilight.net. All Members should re-route via redundant connections with the exception of Members Ivy Tech Warsaw and Indiana University East who will experience a 15-20 minute outage. The entire window is reserved. |