I-Light Network Operations Report
2020-05-01 - 2020-05-14
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0057380 | 2 - High | 2 - High | Outage Resolved - I-Light Various Backbones | Unannounced Maintenance | Vendor | Resolved | 2020-05-13 10:00:00 | 2020-05-13 10:32:45 | 0 days 0 hr 32 min |
| Ticket No.: | INC0057380 |
| Subject: | Outage Resolved - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | ILN-GNCS-IPHE-100GE-24277
ILN-GNCS-ROSEHUL-10GE-24043 ILN-GNCS-TRRH-100GE-24279 ILN-ISUFEDERAL-ROSEHUL-10GE-24044 Backbone GNCS-IPHE Backbone GNCS-ROSEHUL Backbone GNCS-TRRH Backbone ISUFEDERAL-ROSEHUL Member Vincennes University - Subaru Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member Indiana University/GlobalNOC Member University of Evansville Member Oakland City University Member WFWA - Fort Wayne PBS Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Hanover College Member DePauw University Member Indiana State University Federal Hall Member Indiana State University Member University of Southern Indiana Member IU School of Medicine Health Science Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Greencastle |
| Current State: | Resolved |
| Start Time: | 2020-05-13 10:00:00 |
| End Time: | 2020-05-13 10:32:45 |
| Description | The listed is now available following a Vendor Zayo Maintenance where their window was exceeded past the denoted end time. Zayo Engineers were engaged and have since reported maintenance is completed. No further outages are expected. |
| Ticket No.: | CHG0042682 |
| Subject: | Maintenance - I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Internal |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2020-05-21 17:00:00 |
| End Time: | 2020-05-21 21:00:00 |
| Description | I-Light Engineering will be performing maintenance to replace Ivy Tech Fairbanks EX4200 with a new EX4600. Outages are expected and the entire window is reserved. |