I-Light Network Operations Report
2020-04-03 - 2020-04-16
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0055286 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone MCCI-SBND | Unannounced Maintenance | Vendor | Resolved | 2020-04-09 04:01:00 | 2020-04-09 06:30:00 | 0 days 2 hr 29 min |
| INC0055395 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone CLMB-SHLB | Circuit - Cut Fiber | Vendor | New | 2020-04-10 03:57:49 | 2020-04-10 18:31:04 | 0 days 14 hr 33 min |
| Ticket No.: | INC0055286 |
| Subject: | Outage Resolved - I-Light Backbone MCCI-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-MCCI-SBND-FIBR-03811
ILN-MCCI-SBND-10GE-25432 Backbone MCCI-SBND Member Goshen College Member Michiana Hematology Member Purdue NorthWest Westville Campus Member Valparaiso University |
| Current State: | Resolved |
| Start Time: | 2020-04-09 04:01:00 |
| End Time: | 2020-04-09 06:30:00 |
| Description | Backbone MCCI-SBND is now available. Zayo Engineers were engaged and reported maintenance. Maintenance has been completed. No further outages are expected. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0055395 |
| Subject: | Outage Resolved - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-SHLB-FIBR-24219
ILN-CLMB-SHLB-10GE-25053 Backbone CLMB-SHLB Member Delaware County CES Member Franklin College Member Hanover College Member IU Foundation Member IU Research Network Member IU School of Medicine Health Science Member IU/IUPUI Campus Phone Provider Indiana GigaPOP Member Indiana Office of Technology Member Indiana State University Member Indiana State University Federal Hall Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Ivy Tech Evansville Member Ivy Tech Madison Member Ivy Tech Sellersburg Member Martin University Member Oakland City University Member Purdue Polytechnic New Albany Member Rose Hulman Institute of Technology Member St. Francis Crown Point Member St. Mary of the Woods College Member University of Evansville Member University of Southern Indiana Member Vincennes University - Fort Branch Member WFWA - Fort Wayne PBS Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV Member Wabash College |
| Current State: | New |
| Start Time: | 2020-04-10 03:57:49 |
| End Time: | 2020-04-10 18:31:04 |
| Description | Backbone CLMB-SHLB is now available. Zayo Engineers were engaged and determined the reason for the outage was a fiber cut. Aerial crews were dispatched and have completed repairs. No additional outages are expected. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0042031 |
| Subject: | Maintenance 1 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Holy Cross College Member Grace College Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Hammond Campus Member Purdue University Ft. Wayne Member Earlham College Member Bethel College Member Anderson University Member Ivy Tech Connersville Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech South Bend Member Ivy Tech Richmond Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ball State University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus |
| Start Time: | 2020-04-20 02:00:00 |
| End Time: | 2020-04-20 10:00:00 |
| Description | The listed should remain available while Vendor Zayo Engineers perform routine fiber maintenance at two (2) locations: Location 1: Walnut Rd and RR, New Carlisle, IN (41.70418 N , 86.47674 W) Location 2: 2000’ west of Walnut Rd and RR, New Carlisle, IN (41.70478 N , 86.48357 W) No outages are expected; however, the entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is Tuesday, April 21, 2020 and reserved as backup for any work not completed. |
| Ticket No.: | CHG0042220 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone GNCS-IPHE
Backbone GNCS-ROSEHUL Backbone GNCS-TRRH Backbone ISUFEDERAL-ROSEHUL Member Vincennes University - Subaru Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member Indiana University / GlobalNOC Member University of Evansville Member Oakland City University Member WFWA - Fort Wayne PBS Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Hanover College Member DePauw University Member Indiana State University Federal Hall Member Indiana State University Member University of Southern Indiana Member IU School of Medicine Health Science Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Greencastle |
| Start Time: | 2020-05-13 04:00:00 |
| End Time: | 2020-05-13 11:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform fiber maintenance located at Cherry and 7th Street intersection in Terra Haute, IN. Outages are expected and the entire window is reserved. Please note - All traffic will reroute via redundant connections with the exception of Member Ivy Tech Greencastle. |
| Ticket No.: | CHG0042218 |
| Subject: | Maintenance 1 of 2 - I-Light Backbones BLTN-CLMB and BLTN-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-IPIU
Backbone BLTN-CLMB Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Southeast - Water Tower Square Member Indiana University Southeast Member Indiana University Purdue University Columbus Learning Center Member Indiana University Purdue University Columbus Member Indiana University Bloomington & Indianapolis Member IU Foundation Member IU Research Network Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone |
| Start Time: | 2020-04-28 04:01:00 |
| End Time: | 2020-04-28 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace damaged section of 288 fiber which is permanent repair - GPS location of work: 39° 9'46.94" 86°24. Outages are expected for the duration of the maintenance. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, April 29, 2020. |
| Ticket No.: | CHG0042097 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone GNCS-IPHE
Backbone GNCS-ROSEHUL Backbone GNCS-TRRH Backbone ISUFEDERAL-ROSEHUL Member Vincennes University - Subaru Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member Indiana University / GlobalNOC Member University of Evansville Member Oakland City University Member WFWA - Fort Wayne PBS Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Hanover College Member DePauw University Member Indiana State University Federal Hall Member Indiana State University Member University of Southern Indiana Member IU School of Medicine Health Science Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Ivy Tech Greencastle |
| Start Time: | 2020-04-24 04:01:00 |
| End Time: | 2020-04-24 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform Fiber Relocation Maintenance at the intersection of Locust and Howard St. located in Greencastle, IN. An outage of up to three (3) hours is expected; however, the entire window is reserved. Please note - All traffic will reroute via redundant connections with the exception of Member Ivy Tech Greencastle. |
| Ticket No.: | CHG0042231 |
| Subject: | Maintenance 2 of 2 - I-Light Backbones BLTN-CLMB and BLTN-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-IPIU
Backbone BLTN-CLMB Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Southeast - Water Tower Square Member Indiana University Southeast Member Indiana University Purdue University Columbus Learning Center Member Indiana University Purdue University Columbus Member Indiana University Bloomington & Indianapolis Member IU Foundation Member IU Research Network Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member Indiana Office of Technology Member IU/IUPUI Campus Phone |
| Start Time: | 2020-04-29 04:01:00 |
| End Time: | 2020-04-29 09:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform maintenance to replace damaged section of 288 fiber which is permanent repair - GPS location of work: 39° 9'46.94" 86°24. Outages are expected for the duration of the maintenance. The entire window is reserved. Traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2. |
| Ticket No.: | CHG0042187 |
| Subject: | Maintenance 2 of 2 - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Holy Cross College Member Grace College Member Indiana Wesleyan University Member Purdue University South Bend Member Purdue Northwest Hammond Campus Member Purdue University Ft. Wayne Member Earlham College Member Bethel College Member Anderson University Member Ivy Tech Connersville Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech South Bend Member Ivy Tech Richmond Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Trine University Member University of Notre Dame Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member IU Foundation Member Wabash College Member Ball State University Member Manchester University – Ft. Wayne Campus Member Manchester University – North Manchester Campus |
| Start Time: | 2020-04-21 02:00:00 |
| End Time: | 2020-04-21 10:00:00 |
| Description | The listed should remain available while Vendor Zayo Engineers perform routine fiber maintenance at two (2) locations: Location 1: Walnut Rd and RR, New Carlisle, IN (41.70418 N , 86.47674 W) Location 2: 2000' west of Walnut Rd and RR, New Carlisle, IN (41.70478 N , 86.48357 W) No outages are expected; however, the entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. Please note - This is maintenance window 2 of 2 and reserved as backup for any work not completed. |
| Ticket No.: | CHG0042125 |
| Subject: | Maintenance 1 of 2 - I-Light Fiber/Services Provider Wintek |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Wintek
Member Indiana Office of Technology Member Vincennes University - Subaru Member Wabash College Member DePauw University |
| Start Time: | 2020-04-29 02:59:00 |
| End Time: | 2020-04-29 11:00:00 |
| Description | Fiber/Services Provider Wintek will be performing preventative maintenance on their fiber backbone cable that will affect all internet connectivity to dark fiber and LIT circuits. Outages are expected and the entire window is reserved. *Please note - This is maintenance window 1 of 2. A second activity date is scheduled for Wednesday, April 29, 2020 and is reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0042191 |
| Subject: | Maintenance 2 of 2 - I-Light Fiber/Services Provider Wintek |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Wintek
Member Indiana Office of Technology Member Vincennes University - Subaru Member Wabash College Member DePauw University |
| Start Time: | 2020-04-30 02:59:00 |
| End Time: | 2020-04-30 11:00:00 |
| Description | Fiber/Services Provider Wintek will be performing preventative maintenance on their fiber backbone cable that will affect all internet connectivity to dark fiber and LIT circuits. Outages are expected and the entire window is reserved. *Please note - This is maintenance window 2 of 2 and reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0042124 |
| Subject: | Maintenance Completed - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-IPIU
Backbone BLTN-CLMB Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Member Indiana University Purdue University Columbus Learning Center Member Franklin College Member Delaware County CES Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member IU Foundation Member St. Francis Crown Point Member Martin University Member Indiana Office of Technology Member IU/IUPUI Campus Phone Member Indiana University Bloomington & Indianapolis Member IU Research Network |
| Start Time: | 2020-04-17 04:00:00 |
| End Time: | 2020-04-17 09:00:00 |
| Description | Backbone BLTN-CLMB was unavailable while Vendor Zayo Engineers performed fiber maintenance located at 2427 E 10th Street. Maintenance has been completed. Please note - Traffic rerouted via redundant connections. |