I-Light Network Operations Report
2020-03-20 - 2020-04-02
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0054541 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones BLTN-CLMB and BLTN-IPIU | Circuit - Damaged Fiber | Vendor | Resolved | 2020-03-25 21:55:49 | 2020-03-26 09:04:05 | 0 days 11 hr 8 min |
| Ticket No.: | INC0054541 |
| Subject: | Outage Resolved - I-Light Backbones BLTN-CLMB and BLTN-IPIU |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-CLMB-100GE-24324
ILN-BLTN-CLMB-100GE-24325 ILN-BLTN-IPHE-100GE-24322 Backbone BLTN-CLMB Backbone BLTN-IPIU Member Delaware County CES Member Franklin College Member IU Foundation Member IU Research Network Member IU/IUPUI Campus Phone Peer Indiana GigaPOP Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Member Indiana University Purdue University Columbus Learning Center Member Indiana University Southeast Member Indiana University Southeast - Water Tower Square Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Martin University Member St. Francis Crown Point Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Aviation Member Vincennes University Lebanon Member WNIN - Tri State Public Media Evansville Member WYIN - Lakeshore Public TV |
| Current State: | Resolved |
| Start Time: | 2020-03-25 21:55:49 |
| End Time: | 2020-03-26 09:04:05 |
| Description | Backbones BLTN-CLMB and BLTN-IPIU are now available. Zayo Engineers were engaged and dispatched to repair damaged fiber that was broken as a result of a vehicle colliding with a utility pole. Technicians are hands off, all services have been restored. Please note - All traffic rerouted via redundant connections. |
| Ticket No.: | CHG0041891 |
| Subject: | Maintenance Completed 3 of 6 - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-SHLB
Member Ivy Tech Lawrenceburg |
| Start Time: | 2020-04-07 04:01:00 |
| End Time: | 2020-04-07 10:00:00 |
| Description | Backbone CLMB-SHLB remained available while Vendor Zayo Engineers performed demand maintenance located in Harrison, OH and Cincinnati, OH in order to restore network services to full capabilities. Maintenance has been completed. Please note - This is maintenance window 3 of 6. The fourth activity date is scheduled for Wednesday, April 8. The fifth activity date is scheduled for Thursday, April 9, 2020. The sixth activity date is scheduled for Friday, April 10, 2020 and reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0041866 |
| Subject: | Maintenance 2 of 2 Completed - I-Light Backbone FTWY-PARKVIEW |
| Source Of Impact: | Vendor |
| Affected: | Backbone FTWY-PARKVIEW
Member Huntington University Member Trine University-Ft Wayne |
| Start Time: | 2020-04-03 05:01:00 |
| End Time: | 2020-04-03 10:00:00 |
| Description | Backbone FTWY-PARKVIEW remained available while Vendor Zayo Engineers performed maintenance to migrate power at site to temporary DC plant and batteries in order to clean up the power room and run new cable located at 1710 Directors Row in Fort Wayne, IN. No outages were observed. Maintenance has been completed. |
| Ticket No.: | CHG0041890 |
| Subject: | Maintenance 2 of 6 Completed - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-SHLB
Member Ivy Tech Lawrenceburg |
| Start Time: | 2020-04-03 04:01:00 |
| End Time: | 2020-04-03 10:00:00 |
| Description | Backbone CLMB-SHLB remained available while Vendor Zayo Engineers performed demand maintenance located in Harrison, OH and Cincinnati, OH in order to restore network services to full capabilities. No outages occurred and this maintenance has been completed. Traffic rerouted via redundant connections. Please note - This was maintenance window 2 of 6. The third activity date is scheduled for Tuesday, April 7, 2020. The fourth activity date is scheduled for Wednesday, April 8. The fifth activity date is scheduled for Thursday, April 9, 2020. The sixth activity date is scheduled for Friday, April 10, 2020 and reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0041959 |
| Subject: | Maintenance Completed- I-Light POP SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-SBND
Backbone GARY-SBND Backbone GSHN-SBND Backbone IPHE-IPIU Backbone IPHE-SBND Backbone IPIU-SBND Backbone LGNR-SBND Backbone MCCI-SBND Backbone PUNC-SBND Backbone SBND-SBND Member University of Notre Dame Member Indiana University South Bend Member Purdue University Anderson Member Anderson University Member Bethel University Member Indiana University Northwest Member Ivy Tech Connersville Member Earlham College Member Purdue University Ft. Wayne Member Ivy Tech Northwest Member Purdue Northwest Hammond Campus Member Grace College Member Goshen College Member Valparaiso University Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana Office of Technology Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Wabash College Member IU Foundation Member Indiana University Fort Wayne Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Muncie Member Ivy Tech Warsaw Member Manchester University- Ft. Wayne Campus Member Manchester University – North Manchester Campus Member Ball State University Member Indiana University East Member Ivy Tech Richmond Member Ivy Tech South Bend Member Trine University Member Ivy Tech East Chicago Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Michigan City Member Ivy Tech Valparaiso Member Purdue University South Bend Member Indiana Wesleyan University Member University of St. Francis Member Michiana Hematology Member Purdue University Member WNIT – Michiana Public Broadcasting Corporation |
| Start Time: | 2020-04-03 14:00:00 |
| End Time: | 2020-04-03 17:00:00 |
| Description | I-Light Engineers performed maintenance at POP SBND to work on the protect (backup) SP (Brains) card on opt.sbnd.ilight.net. Maintenance has been completed. |
| Ticket No.: | CHG0041892 |
| Subject: | Maintenance 4 of 6 - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-SHLB
Member Ivy Tech Lawrenceburg |
| Start Time: | 2020-04-08 04:01:00 |
| End Time: | 2020-04-08 10:00:00 |
| Description | Backbone CLMB-SHLB will be unavailable while Vendor Zayo Engineers perform demand maintenance located in Harrison, OH and Cincinnati, OH in order to restore network services to full capabilities. Outages are expected and the entire window is reserved. Traffic should reroute via redundant connections. Please note - This is maintenance window 4 of 6. The fifth activity date is scheduled for Thursday, April 9, 2020. The sixth activity date is scheduled for Friday, April 10, 2020 and reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0041958 |
| Subject: | Maintenance 6 of 6 - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-SHLB
Member Ivy Tech Lawrenceburg |
| Start Time: | 2020-04-10 04:01:00 |
| End Time: | 2020-04-10 10:00:00 |
| Description | Backbone CLMB-SHLB will be unavailable while Vendor Zayo Engineers perform demand maintenance located in Harrison, OH and Cincinnati, OH in order to restore network services to full capabilities. Outages are expected and the entire window is reserved. Traffic should reroute via redundant connections. Please note - This is maintenance window 6 of 6 and reserved as a backup for any work that is not completed. |
| Ticket No.: | CHG0041999 |
| Subject: | Maintenance - I-Light Routing Policy Updates |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-04-10 08:00:00 |
| End Time: | 2020-04-10 10:00:00 |
| Description | I-Light Engineers will be performing maintenance to remove LDP from physical interfaces to allow RSVP to control LSP pathing. No outages are anticipated, but the entire window is reserved. |
| Ticket No.: | CHG0041956 |
| Subject: | Maintenance 5 of 6 - I-Light Backbone CLMB-SHLB |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-SHLB
Member Ivy Tech Lawrenceburg |
| Start Time: | 2020-04-09 04:01:00 |
| End Time: | 2020-04-09 10:00:00 |
| Description | Backbone CLMB-SHLB will be unavailable while Vendor Zayo Engineers perform demand maintenance located in Harrison, OH and Cincinnati, OH in order to restore network services to full capabilities. Outages are expected and the entire window is reserved. Traffic should reroute via redundant connections. Please note - This is maintenance window 5 of 6. The sixth activity date is scheduled for Friday, April 10, 2020 and reserved as a backup for any work that is not completed. |