I-Light Network Operations Report
2020-03-06 - 2020-03-19
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0053257 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone BATE-CONNERS | Circuit - Damaged Fiber | Vendor | Resolved | 2020-03-06 22:37:34
2020-03-07 19:19:00 |
2020-03-07 14:58:00
2020-03-07 20:26:12 |
0 days 16 hr 20 min
0 days 1 hr 7 min |
| Ticket No.: | INC0053257 |
| Subject: | Outage Resolved - I-Light Backbone BATE-CONNERS |
| Source Of Impact: | Vendor |
| Affected: | ILN-BATE-CONNERS-10GE-4126
Backbone BATE-CONNERS Member Earlham College Member Indiana University East Member Ivy Tech Connersville Member Ivy Tech Lawrenceburg Member Ivy Tech Richmond |
| Current State: | Resolved |
| Start Time: | 2020-03-06 22:37:34 |
| End Time: | 2020-03-07 14:58:00 |
| Description | I-Light Backbone BATE-CONNERS is now available. Zayo Engineers were engaged and dispatched technicians who transferred the connection to spare fibers due to extensive damage. Zayo then conducted maintenance to replace the damaged fiber on this path that was tracked in CHG0041554 resolved the errors and restored the link to pre damaged conditions. Please note - All traffic rerouted via redundant connections. |
| Ticket No.: | CHG0041733 |
| Subject: | Maintenance Completed - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Backbone IPHE-IPIU Backbone GARY-SBND Backbone GARY-MCCI Backbone PUNC-VALP Member WNIT - Michiana Public Broadcasting Corporation Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Trine University Member University of Notre Dame Member Bethel University Member Ball State University Member Manchester University - North Manchester Campus Member Manchester University - Ft. Wayne Campus Member Indiana Office of Technology Member Indiana Institute of Technology Ft. Wayne Member Anderson University Member Purdue University South Bend Member Purdue NorthWest Hammond Campus Member Purdue University Ft. Wayne Member Purdue University Anderson Member Purdue NorthWest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech South Bend Member Ivy Tech Richmond Member Ivy Tech Warsaw Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech Elkhart Member Ivy Tech Lafayette Member Ivy Tech Northwest Member Ivy Tech Connersville Member Earlham College Member Indiana University South Bend Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member IU Foundation Member Wabash College Member Holy Cross College Member Goshen College Member Grace College Member Valparaiso University Member Michiana Hematology |
| Start Time: | 2020-03-20 04:01:00 |
| End Time: | 2020-03-20 10:00:00 |
| Description | The listed remained available while Vendor Zayo Engineers performed maintenance along Adams Road at US-31 in South Bend, IN to repair damaged fiber in order to prevent an unplanned outage. No outages were observed and this maintenance has been completed. Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0041715 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Members Huntington University and Trine University-Ft Wayne |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University
Member Trine University-Ft Wayne |
| Start Time: | 2020-03-20 05:01:00 |
| End Time: | 2020-03-20 10:00:00 |
| Description | Members Huntington University and Trine University-Ft Wayne remained available while Vendor Zayo Engineers performed maintenance to migrate all power at site to temporary DC plant and batteries in order to clean up power room and run new cable. Maintenance has been completed This was maintenance window 3 of 3. |
| Ticket No.: | CHG0041085 |
| Subject: | Maintenance - I-Light Member Vincennes University - Fort Branch |
| Source Of Impact: | Vendor |
| Affected: | Member Vincennes University - Fort Branch |
| Start Time: | 2020-03-30 04:00:00 |
| End Time: | 2020-03-30 10:00:00 |
| Description | Member Vincennes University - Fort Branch will be unavailable while MetroNet Engineers perform software upgrade maintenance. An outage is expected and the entire window is reserved. |
| Ticket No.: | CHG0041297 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone GNCS-IPHE
Backbone GNCS-ROSEHUL Backbone GNCS-TRRH Backbone ISUFEDERAL-ROSEHUL Backbone ISUFEDERAL-TRRH Member Vincennes University - Subaru Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University - Fort Branch Member Vincennes University Aviation Member University of Evansville Member Oakland City University Member Indiana University Southeast - Water Tower Square Member Indiana University Southeast Member WFWA - Fort Wayne PBS Member Wabash College Member St. Mary of the Woods College Member Rose Hulman Venture Member Rose Hulman Institute of Technology Member Ivy Tech Sellersburg Member Ivy Tech Madison Member Ivy Tech Evansville Member Indiana State University Federal Hall Member Indiana State University Member Hanover College Member University of Southern Indiana Member IU School of Medicine Health Science |
| Start Time: | 2020-03-25 04:00:00 |
| End Time: | 2020-03-25 10:00:00 |
| Description | The listed will be unavailable while Vendor Zayo Engineers perform Fiber Maintenance in Terre Haute, IN. Outages are expected and the entire window is reserved. *Please note - Traffic will reroute via redundant connections. |