I-Light Network Operations Report
2019-09-06 - 2019-09-19
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0041462 | 2 - High | 2 - High | Outage Resolved - I-Light Member Vincennes University - Indiana Deaf School | Unannounced Maintenance | Vendor | Closed | 2019-09-09 04:03:24 | 2019-09-09 07:51:08 | 0 days 3 hr 47 min |
| INC0041637 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone BLTN-IPHE | Circuit - Damaged Fiber | Vendor | Resolved | 2019-09-11 16:07:22
2019-09-11 20:01:03 |
2019-09-11 17:03:54
2019-09-11 20:02:23 |
0 days 0 hr 56 min
0 days 0 hr 1 min |
| INC0042014 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Backbone BLTN-IPHE | Circuit - Other | Vendor | Resolved | 2019-09-17 17:46:25 | 2019-09-17 17:47:53 | 0 days 0 hr 1 min |
| Ticket No.: | INC0041462 |
| Subject: | Outage Resolved - I-Light Member Vincennes University - Indiana Deaf School |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-VUINDEAF-GIGE-25541
Vincennes University - Indiana Deaf School |
| Current State: | Closed |
| Start Time: | 2019-09-09 04:03:24 |
| End Time: | 2019-09-09 07:51:08 |
| Description | Member Vincennes University - Indiana Deaf School is now available. Vincennes University and AT&T Engineers were engaged and reported the reason for outage was due to planned, routine maintenance being performed via Vendor AT&T. All services have been restored, no further issues are expected. |
| Ticket No.: | INC0041637 |
| Subject: | Outage Resolved - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-IPHE-100GE-24322
ILN-BLTN-IPHE-100GE-24323 Backbone BLTN-IPHE Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Indiana University Purdue University Columbus Learning Center Member IU Foundation Member St. Francis Crown Point Member Martin University Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Franklin College Member Delaware County CES Member Wabash College Member Vincennes University - Jasper Member Indiana University South Bend Member Indiana University Southeast Member Indiana University Kokomo Member Indiana University Fort Wayne Member Indiana Office of Technology Member Indiana University Northwest Member Purdue University Ft. Wayne |
| Current State: | Resolved |
| Start Time: | 2019-09-11 16:07:22 |
| End Time: | 2019-09-11 17:03:54 |
| Description | Backbone BLTN-IPHE is currently available. Indiana University Engineers were onsite and determined the root cause of the issue to be fiber damage. Crews were dispatched to isolate and repair the damage. Brief outages may have been observed during isolation but crews are now hands off. No further outages are expected. *Please note - Traffic rerouted via redundant connections. |
| Ticket No.: | INC0042014 |
| Subject: | Brief Outage Resolved - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-IPHE-100GE-24322
ILN-BLTN-IPHE-100GE-24323 Backbone BLTN-IPHE Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Purdue University Columbus Learning Center Member IU Foundation Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member Wabash College Member Indiana University South Bend Member Indiana University Southeast Member Indiana University Kokomo Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana Office of Technology Member Purdue University Ft. Wayne Provider Indiana GigaPOP |
| Current State: | Resolved |
| Start Time: | 2019-09-17 17:46:25 |
| End Time: | 2019-09-17 17:47:53 |
| Description | Backbone BLTN-IPHE was briefly unavailable. I-Light Engineering was engaged and reported via Indiana University Campus Engineering of Vendor Electrocom was onsite pulling cable at the time the brief outage was observed. No further issues are expected. Please note - All traffic rerouted via redundant connections. |
| Ticket No.: | CHG0038864 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Internal |
| Affected: | Backbone BLTN-IPHE
Fiber/Services Provider Smithville Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Learning Center Member Indiana University South Bend Member Indiana University Southeast Member Indiana University Kokomo Member Indiana University Fort Wayne Member Indiana University Northwest Member IU Foundation Member IU/IUPUI Campus Phone Member IU Radio and TV Member IU Research Network Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Martin University Member Delaware County CES Member Wabash College Member Indiana Office of Technology Provider Indiana GigaPOP |
| Start Time: | 2019-09-27 04:00:00 |
| End Time: | 2019-09-27 10:00:00 |
| Description | I-Light Engineers and Fiber Providers will be working to re-home the BLTN-IPHE dark fiber path. Services may not be affected over all scheduled maintenance windows; however, traffic will re-route in the event services are affected. The entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Monday, September 30, 2019. The third activity date is scheduled for Tuesday, October 1, 2019. |
| Ticket No.: | CHG0038531 |
| Subject: | Maintenance 2 of 2 Completed - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Indiana University Purdue University Columbus Learning Center Member Indiana University Purdue University Columbus Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Indiana University Southeast Member IU Auxiliary Services Member IU/IUPUI Campus Phone Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Foundation Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2019-09-23 04:01:00 |
| End Time: | 2019-09-23 09:00:00 |
| Description | The above listed remained available while Zayo Engineers performed maintenance to relocate fiber at SR 46 and California St. in Columbus, IN. Maintenance has been completed. This was maintenance window 2 of 2. |
| Ticket No.: | CHG0038869 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Internal |
| Affected: | Backbone BLTN-IPHE
Fiber/Services Provider Smithville Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Learning Center Member Indiana University South Bend Member Indiana University Southeast Member Indiana University Kokomo Member Indiana University Fort Wayne Member Indiana University Northwest Member IU Foundation Member IU/IUPUI Campus Phone Member IU Radio and TV Member IU Research Network Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Martin University Member Delaware County CES Member Wabash College Member Indiana Office of Technology Provider Indiana GigaPOP |
| Start Time: | 2019-09-30 04:00:00 |
| End Time: | 2019-09-30 10:00:00 |
| Description | I-Light Engineers and Fiber Providers will be working to re-home the BLTN-IPHE dark fiber path. Services may not be affected over all scheduled maintenance windows; however, traffic will re-route in the event services are affected. The entire window is reserved. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Tuesday, October 1, 2019. |
| Ticket No.: | CHG0038870 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Internal |
| Affected: | Backbone BLTN-IPHE
Fiber/Services Provider Smithville Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University - Jasper Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Ivy Tech Columbus Member Ivy Tech Bloomington Member Indiana University Bloomington & Indianapolis Member Indiana University Purdue University Columbus Learning Center Member Indiana University South Bend Member Indiana University Southeast Member Indiana University Kokomo Member Indiana University Fort Wayne Member Indiana University Northwest Member IU Foundation Member IU/IUPUI Campus Phone Member IU Radio and TV Member IU Research Network Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Martin University Member Delaware County CES Member Wabash College Member Indiana Office of Technology Provider Indiana GigaPOP |
| Start Time: | 2019-10-01 04:00:00 |
| End Time: | 2019-10-01 10:00:00 |
| Description | I-Light Engineers and Fiber Providers will be working to re-home the BLTN-IPHE dark fiber path. Services may not be affected over all scheduled maintenance windows; however, traffic will re-route in the event services are affected. The entire window is reserved. Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0038787 |
| Subject: | Maintenance Completed - I-Light Various Backbones |
| Source Of Impact: | Internal |
| Affected: | Backbone LGNR-SBND
Backbone IPHE-SBND Backbone IPHE-IPIU Backbone FTWY-SBND Member WNIT - Michiana Public Broadcasting Corporation Member Taylor University Member Trine University Member University of St. Francis Member Huntington University Member Indiana Wesleyan University Member Purdue NorthWest Westville Campus Member Ivy Tech Valparaiso Member Ivy Tech Michigan City Member Ivy Tech Gary Member Ivy Tech Fort Wayne Member Ivy Tech East Chicago Member Ivy Tech Richmond Member Ivy Tech Muncie Member Ivy Tech Marion Member Ivy Tech Lawrenceburg Member Ivy Tech South Bend Member Ivy Tech Lafayette Member Ivy Tech Elkhart Member Ivy Tech Connersville Member Indiana University South Bend Member Indiana Office of Technology Member Indiana University Fort Wayne Member Indiana Institute of Technology Ft. Wayne Member Huntington University Member Holy Cross College Member University of Notre Dame Member Manchester University - Ft. Wayne Campus Member IU Foundation Member Wabash College Member Calumet College of Saint Joseph Member Purdue NorthWest Hammond Campus Member Purdue University Ft. Wayne Member Earlham College Member Bethel University Member Anderson University Member Purdue University Anderson |
| Start Time: | 2019-09-20 04:05:00 |
| End Time: | 2019-09-20 10:00:00 |
| Description | The above listed experienced intermittent outages while I-Light, US Signal, and Zayo Engineers performed maintenance to test the FTWY-SBND span. Maintenance has been completed. |
| Ticket No.: | CHG0038427 |
| Subject: | Maintenance 1 of 2 Completed - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Member Indiana University Purdue University Columbus Learning Center Member Indiana University Purdue University Columbus Member Ivy Tech Bloomington Member Ivy Tech Columbus Member Vincennes University - Jasper Member Vincennes University - Plainfield Member Vincennes University Lebanon Member Vincennes University Aviation Member WYIN - Lakeshore Public TV Member WNIN - Tri State Public Media Evansville Member Indiana University Southeast Member IU Auxiliary Services Member IU/IUPUI Campus Phone Member Indiana Office of Technology Member Indiana University Bloomington & Indianapolis Member IU Foundation Member St. Francis Crown Point Member Martin University Member Franklin College Member Delaware County CES Member IU Research Network Peer Indiana GigaPOP |
| Start Time: | 2019-09-22 04:01:00 |
| End Time: | 2019-09-22 09:00:00 |
| Description | The above listed were unavailable while Zayo Engineers performed maintenance to relocate fiber at SR 46 and California St. in Columbus, IN. Outages were observed. Maintenance is completed. This was maintenance window 1 of 2. The second activity date is reserved for Monday, September 23, 2019. *Please note - Traffic rerouted via redundant connections. |